2023 Mack GRANITE (GR): complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
2 owner complaints analyzed
8 distinct recall campaigns
11,443 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Fuel System, Diesel is the most frequently named component, appearing in 1 of 2 complaints (50.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 1 | 50.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Fuel System, Diesel | 1 |
| Fuel/Propulsion System | 1 |
Fuel System, Diesel: 1; Fuel/Propulsion System: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 2 |
2023: 2
Pattern summary
Fuel System, Diesel leads the component reports. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11534035 · 2023-07-24 (July 24, 2023)
The contact owns a 2023 Mack Granite. The contact stated that while driving at an undisclosed speed, the secondary fuel filter detached, and the vehicle stalled. The vehicle was taken to an independent mechanic, where the vehicle was repaired. The fuel filter was replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 11,443.
Owner-reported narrative. 11,443 miles reported. Look up ODI 11534035 at NHTSA ↗
Owner report 11534350 · 2023-07-25 (July 25, 2023)
The Secondary fuel filter broke from the fuel filter head causing the truck to shut off while driving.
Owner-reported narrative. Look up ODI 11534350 at NHTSA ↗
Recall history
8 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
22V295000 · Service Brakes, Air
Reported: 2022-05-03 (May 3, 2022)
Mack Trucks, Inc. (Mack) is recalling certain 2022 Granite trucks. The air tanks have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
Consequence: Insufficient air volume can reduce braking performance and increase the risk of a crash.
Remedy: Dealers will install new air tanks, free of charge. Owner notification letters were mailed on May 31, 2022. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SCC 0435.
NHTSA campaign record ↗23V143000 · Steering:Critical Fasteners
Reported: 2023-03-03 (March 3, 2023)
Mack Trucks, Inc. (Mack) is recalling certain 2023 Granite (GR) vehicles. The front-drive steer axle fasteners may not have been tightened sufficiently and could come loose, resulting in a complete separation of the axle assembly joints.
Consequence: Steer axle assembly separation can result in a loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will replace and tighten the axle fasteners, as necessary, free of charge. Owner notification letters were mailed March 20, 2023. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0441.
NHTSA campaign record ↗23V600000 · Exterior Lighting:Turn Signal
Reported: 2023-08-25 (August 25, 2023)
Mack Trucks, Inc. (Mack) is recalling certain 2015-2023 GU and GR vehicles. The turn signals may be positioned incorrectly, reducing their visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Low turn signal visibility may not alert other drivers to a turning vehicle, increasing the risk of a crash.
Remedy: Dealers will add additional turn signal lighting, free of charge. Owner letters were mailed September 25, 2024. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0448.
NHTSA campaign record ↗23V792000 · Vehicle Speed Control
Reported: 2023-11-22 (November 22, 2023)
Mack Trucks, Inc. (Mack) is recalling certain 2023-2024 GR, AN, LR, and Terrapro vehicles. The engine may not return to idle within 2 seconds if the accelerator pedal position sensor becomes disconnected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 124, "Accelerator Control Systems."
Consequence: An engine that does not return to idle quickly enough can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Mack will replace the throttle pedal and update the vehicle software, free of charge. Owner letters were mailed February 27, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0455.
NHTSA campaign record ↗24V122000 · Service Brakes, Air
Reported: 2024-02-19 (February 19, 2024)
Mack Trucks, Inc. (Mack) is recalling certain 2022-2024 Granite vehicles. The air tanks have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
Consequence: Insufficient air volume can reduce braking performance and increase the risk of a crash.
Remedy: Dealers will add additional air tank volume, free of charge. Owner notification letters were mailed March 14, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0458.
NHTSA campaign record ↗24V773000 · Tires
Reported: 2024-10-18 (October 18, 2024)
Mack Trucks, Inc. (Mack) is recalling certain 2019-2025 GR and 2018 GU Granite vehicles equipped with non-DOT tested tires. The tires may not have been DOT tested and confirmed to be sufficient for the vehicles. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 119, "New Pneumatic Tires - Other Than Passenger Cars."
Consequence: Insufficient tires can fail, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the tires as necessary, free of charge. Owner notification letters were mailed November 6, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0471.
NHTSA campaign record ↗24V792000 · Electrical System:Software | Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module
Reported: 2024-10-23 (October 23, 2024)
Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.
Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.
Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.
NHTSA campaign record ↗25V666000 · Seat Belts:Front:Anchorage
Reported: 2025-10-06 (October 6, 2025)
Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Mack MD, 2019-2025 Anthem, Granite, 2024 MD Electric, and 2025 Pinnacle trucks equipped with a passenger bench seat. The seat belt anchorage bracket may be improperly welded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Consequence: An improperly welded seat belt anchorage bracket can detach during a crash, increasing the risk of injury.
Remedy: Dealers will install a reinforcement plate, free of charge. Owner letters were mailed January 21, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0485. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 13, 2025.
NHTSA campaign record ↗