2021 Mack GRANITE (GR): complaints, problems and recalls

Reported: 2021-04-01 (April 1, 2021)

Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control Systems on Heavy Vehicles."

Consequence: A vehicle that drifts out of its lane increases the risk of a crash.

Remedy: Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0423.

Reported: 2021-06-02 (June 2, 2021)

Mack Trucks, Inc. (Mack) is recalling certain 2021-2022 Anthem, Granite, and Pinnacle vehicles. The hubcap compression spring can cause the hubcap to separate.

Consequence: A separated hubcap can create a road hazard, increasing the risk of a crash.

Remedy: Dealers will remove the hubcap, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0425.

Reported: 2021-07-27 (July 27, 2021)

Mack Trucks, Inc. (Mack) is recalling certain 2021 Granite, LR, and TerraPro vehicles. The rear drive axle may have the incorrect type of brake cam installed, which could result in inoperative rear axle brakes.

Consequence: Inoperative rear axle brakes can increase the distance required to stop, increasing the risk of a crash.

Remedy: Dealers will inspect the brake cams, and incorrect brake cams will be replaced, along with brake shoes, hardware, and wheel seals, as necessary, free of charge. Owner notification letters were mailed on August 10, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0427.

Reported: 2021-11-03 (November 3, 2021)

Mack Trucks, Inc. (Mack) is recalling certain 2021 Granite and LR vehicles. A machining defect may cause pressure to build in the power steering pump and break the shaft seal, resulting in a loss of power steering assist.

Consequence: A loss of power steering assist increases the risk of a crash.

Remedy: Dealers will replace the power steering pump, free of charge. Owner notification letters were mailed on December 10, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0432.

Reported: 2022-06-07 (June 7, 2022)

Mack Trucks, Inc. (Mack) is recalling certain 2021-22 Granite, Anthem, LR, Pinnacle, and Terrapro tractor trailers. The steering gears may have been assembled incorrectly, which can cause the gear to fracture.

Consequence: A fractured steering gear can cause a loss of steering control, increasing the risk of a crash.

Remedy: Dealers will replace the steering gear, free of charge. Owner notification letters were mailed on July 29, 2022. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0437.

Reported: 2023-08-25 (August 25, 2023)

Mack Trucks, Inc. (Mack) is recalling certain 2015-2023 GU and GR vehicles. The turn signals may be positioned incorrectly, reducing their visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Low turn signal visibility may not alert other drivers to a turning vehicle, increasing the risk of a crash.

Remedy: Dealers will add additional turn signal lighting, free of charge. Owner letters were mailed September 25, 2024. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0448.

Reported: 2024-10-18 (October 18, 2024)

Mack Trucks, Inc. (Mack) is recalling certain 2019-2025 GR and 2018 GU Granite vehicles equipped with non-DOT tested tires. The tires may not have been DOT tested and confirmed to be sufficient for the vehicles. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 119, "New Pneumatic Tires - Other Than Passenger Cars."

Consequence: Insufficient tires can fail, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the tires as necessary, free of charge. Owner notification letters were mailed November 6, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0471.

Reported: 2024-10-23 (October 23, 2024)

Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.

Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.

Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.

Reported: 2025-10-06 (October 6, 2025)

Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Mack MD, 2019-2025 Anthem, Granite, 2024 MD Electric, and 2025 Pinnacle trucks equipped with a passenger bench seat. The seat belt anchorage bracket may be improperly welded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

Consequence: An improperly welded seat belt anchorage bracket can detach during a crash, increasing the risk of injury.

Remedy: Dealers will install a reinforcement plate, free of charge. Owner letters were mailed January 21, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0485. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 13, 2025.