1996 Mack CH: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
3 distinct recall campaigns
580,000 mi median reported failure mileage
Scope: 1996 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Power Train:Driveline:Driveshaft is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train:Driveline:Driveshaft | 1 |
Power Train:Driveline:Driveshaft: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 1 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 1
150,000 and above miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2007 | 1 |
2007: 1
Pattern summary
Power Train:Driveline:Driveshaft leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10176434 · 2007-02-16 (February 16, 2007)
1996 MACK CH SERIES' DRIVE SHAFT FELL ON THE ROADWAY WHILE DRIVING. *TS *JB *NM
Owner-reported narrative. 580,000 miles reported. Look up ODI 10176434 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
04V159000 · Fuel System, Other:Storage:Tank Assembly:Pressure Relief Devices
Reported: 2004-04-07 (April 7, 2004)
ON CERTAIN CHASSIS BUILT WITH LNG ENGINES, THE NEXGEN LNG TANK'S PRIMARY AND SECONDARY RELIEF VALVES COULD FAIL TO OPEN AND RELIEVE TANK PRESSURE.
Consequence: THIS COULD CAUSE ICE BUILDUP ON THE DISCHARGE SIDE OF THE PRIMARY AND SECONDARY PRESSURE SYSTEM ALLOWING THE RELIEF SYSTEM TO FREEZE AND BECOME BLOCKED RESULTING IN OVER PRESSURIZATION OF THE LNG TANKS CREATING THE RISK OF CATASTROPHIC TANK RUPTURE WHICH COULD CAUSE SERIOUS INJURY OR DEATH.
Remedy: DEALERS WILL RETROFIT THE LNG TANKS WITH A NEW PRIMARY RELIEF VALVE PIPE AWAY TUBE AND A NEW VENTILATED SHROUD. THE RECALL BEGAN APRIL 6, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1-610-709-3337.
NHTSA campaign record ↗96V255000 · Power Train:Driveline:Universal Joint
Reported: 1996-12-23 (December 23, 1996)
THE U-JOINT BEARING STRAP BOLTS WERE NOT PROPERLY TIGHTENED DURING ASSEMBLY.
Consequence: INSUFFICIENT TORQUE CAN LEAD TO A BROKEN STRAP. IF THE STRAP BREAKS, THE DRIVESHAFT WOULD WOBBLE, POSSIBLY RESULTING IN SEPARATION. SUCH WOBBLING OR SEPARATION WOULD RESULT IN DAMAGE TO OTHER COMPONENTS OF THE VEHICLE AND ANY LOOSE FRAGMENT COULD FALL TO THE ROADWAY PRESENTING A HAZARD TO FOLLOWING VEHICLES.
Remedy: DEALERS WILL INSTALL A NEW U-JOINT BEARING STRAP BOLTS.
NHTSA campaign record ↗97V196005 · Suspension:Front:Hub
Reported: 1997-12-29 (December 29, 1997)
VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH DESIGN LEVEL 1, ROCKWELL FF980 SERIES FRONT AXLE. THE FRONT AXLE HUB FLANGE CAN DEVELOP CRACKS DUE TO HIGH STRESS LEVELS.
Consequence: CRACKS IN A HUB FLANGE CAN RESULT IN A WHEEL SEPARATION.
Remedy: DEALERS WILL REMOVE AND REPLACE THE FRONT HUBS WITH AN IMPROVED DESIGN LEVEL 2 HUB.
NHTSA campaign record ↗