2019 Mack ANTHEM (AN): complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
6 distinct recall campaigns
100,000 mi median reported failure mileage
Scope: 2019 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 1 |
| Exterior Lighting | 1 |
Electrical System: 1; Exterior Lighting: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 0
100,000 to 149,999 miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2020 | 1 |
2020: 1
Pattern summary
Electrical System leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11300786 · 2020-01-21 (January 21, 2020)
THIS MODEL HAS A 100% LED HEADLAMP AND TURN SIGNAL ASSEMBLY WHICH IS NOT SERVICEABLE BY COMMERCIAL DRIVERS ROADSIDE WHERE THE LAMPS ARE SUFFERING COMMON FAILURE LEADING TO VIOLATIONS UNDER SEC 393.99(A) FMCSA REGULATIONS. THE LAMP ASSEMBLY MUST BE FULLY REPLACED AS NO SINGLE COMPONENT IS FIELD SERVICEABLE. WE HAVE IN OUR FACILITY ALONE REPLACED OVER 50 OF THESE UNITS.
Owner-reported narrative. 100,000 miles reported. Look up ODI 11300786 at NHTSA ↗
Recall history
6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
18V543000 · Trailer Hitches:Fifth Wheel Assembly
Reported: 2018-08-16 (August 16, 2018)
Mack Trucks, Inc. (Mack) is recalling certain 2019 Mack Anthem trucks equipped with Jost fifth wheel couplings. The fifth wheel may have an outboard slider bracket that is too narrow, possibly allowing the trailer to separate from the tractor.
Consequence: If the trailer separates from the tractor, it can increase the risk of a crash.
Remedy: Mack will notify owners, and dealers will inspect the fifth wheel slider bracket, replacing it as necessary, free of charge. The recall began September 25, 2018. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0411.
NHTSA campaign record ↗18V778000 · Steering
Reported: 2018-11-01 (November 1, 2018)
Mack Trucks, Inc. (Mack) is recalling certain 2019 Mack Anthem (AN), Granite (GR), and Pinnacle (PI) vehicles. The pinch bolt on the upper steering shaft may not have been tightened, possibly resulting in the steering shaft separating and causing a loss of steering.
Consequence: A loss of steering can increase the risk of a crash.
Remedy: Mack will notify owners, and dealers will inspect the vehicles for any loose pinch bolts, correcting the vehicles as necessary, free of charge. The recall began November 30, 2018. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0413.
NHTSA campaign record ↗19V054000 · Visibility:Rearview Mirrors/Devices:Exterior
Reported: 2019-01-24 (January 24, 2019)
Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 Mack Anthem, Granite, Pinnacle vehicles. The passenger side door down view mirror may detach from the door.
Consequence: If the mirror detaches from the door, the mirror may strike another vehicle or pedestrian, increasing the risk of injury or crash.
Remedy: Mack will notify owners, and dealers will properly attach the mirror, free of charge. The recall began March 19, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0416.
NHTSA campaign record ↗19V107000 · Service Brakes, Air:Supply:Reservoir/Tank
Reported: 2019-02-21 (February 21, 2019)
Mack Trucks Inc. (Mack) is recalling one 2014 Pinnacle (CXU) vehicle and certain 2018-2019 Mack Anthem (AN) vehicles equipped with air brake supply tanks that have an air volume amount ranging from 70% to 96% of the amount required by the regulation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Consequence: The undersized air brake supply reservoir may provide an insufficient air supply to properly operate the brakes during repetitive brake applications, reducing braking performance and increasing the risk of a crash.
Remedy: Mack will notify owners and dealers will add an air tank to the affected vehicles, free of charge. The recall began April 10, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0417.
NHTSA campaign record ↗21V233000 · Electronic Stability Control (Esc):Control Module:Software
Reported: 2021-04-01 (April 1, 2021)
Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control Systems on Heavy Vehicles."
Consequence: A vehicle that drifts out of its lane increases the risk of a crash.
Remedy: Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0423.
NHTSA campaign record ↗25V666000 · Seat Belts:Front:Anchorage
Reported: 2025-10-06 (October 6, 2025)
Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Mack MD, 2019-2025 Anthem, Granite, 2024 MD Electric, and 2025 Pinnacle trucks equipped with a passenger bench seat. The seat belt anchorage bracket may be improperly welded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Consequence: An improperly welded seat belt anchorage bracket can detach during a crash, increasing the risk of injury.
Remedy: Dealers will install a reinforcement plate, free of charge. Owner letters were mailed January 21, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0485. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 13, 2025.
NHTSA campaign record ↗