2018 Look CARGO TRAILER: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
2 owner complaints analyzed
2 distinct recall campaigns
2,500 mi median reported failure mileage
Scope: 2018 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 1 of 2 complaints (50.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 1 |
| Structure:Body | 1 |
| Suspension | 1 |
Power Train: 1; Structure:Body: 1; Suspension: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 1 |
| 2019 | 1 |
2018: 1; 2019: 1
Pattern summary
Power Train leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11120129 · 2018-08-15 (August 15, 2018)
I WAS DRIVING DOWN THE INTERSTATE AND THE ROOF OF THE TRAILER FLEW OFF. IT APPEARS THE TOP METAL SHEET WAS HELD BY ONLY A THIN LAYER OF CAULK OR PUDDY AS THERE ARE NO SCREWS TO SECURE WHERE THE ROOF SHOULD HAVE BEEN. THIS WOULD HAVE KILLED SOMEONE IF THERE WAS ANYONE BEHIND ME. IT IS A 2019 WITH LITTLE USE THAT I PURCHASED LESS THAN 90 DAYS AGO. *TT *DT CARFAX CANNOT PROCESS THIS REQUEST. SAYS IT IS INVALID. *JB
Owner-reported narrative. 2,500 miles reported. Look up ODI 11120129 at NHTSA ↗
Owner report 11244961 · 2019-08-19 (August 19, 2019)
TL* THE CONTACT OWNS A 2018 LOOK TRAILER TRACE ELITE. WHILE DRIVING APPROXIMATELY 60 MPH, WHEN THE VEHICLE WAS PULLED OVER, THE CONTACT NOTICED THAT THE AXLE WAS SEPARATED FROM ITS LOCATION. THE VEHICLE WAS TOWED TO KENTUCKY TRAILER SERVICE LLC (3400 ROBARDS CT, LOUISVILLE, KY 40218, [phone removed]) WHERE IT WAS DIAGNOSED WITH COMPLETE AXLE FAILURE. THE MANUFACTURER WAS CONTACTED AND RELUCTANTLY REPAIRED THE VEHICLE. THE CONTACT WAS PROVIDED WITH THE NUMBER TO THE FEDERAL TRADE COMMISSION. *TT NOTE UNSAFE TORSION AXLE MOUNTING PROCEDURE FROM …
Owner-reported narrative. Look up ODI 11244961 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
18V201000 · Suspension:Rear:Axle:Non-Powered Axle Assembly
Reported: 2018-03-28 (March 28, 2018)
LGS Industries Inc (LGS) is recalling certain 2018 Look, Pace, and Cargo Express cargo trailers. The spindle weld on the axle may fail, causing separation of the spindle and pipe.
Consequence: If the spindle weld fails causing separation of the spindle and pipe, it can lead to loss of vehicle control, increasing the risk of a crash.
Remedy: LGS will notify owners, and dealers will replace the axle assemblies, free of charge. The recall began on April 13, 2018. Owners may contact LGS customer service at 1-877-475-5665.
NHTSA campaign record ↗19V619000 · Suspension:Front:Springs:Leaf Spring Assembly:Hanger,Bracket
Reported: 2019-08-22 (August 22, 2019)
LGS Industries Inc. (LGS) is recalling certain 2017-2020 Look, Pace, And Cargo Express trailers. The axle hanger bracket may fail, possibly resulting in the axle shifting.
Consequence: A bracket failures could affect the vehicle's stability, increasing the risk of a crash.
Remedy: LGS will notify owners, and dealers will weld gussets on both ends of the hanger bracket to provide reinforcement, if necessary, free of charge. The recall began October 3, 2019. Owners may contact LGS customer service at 1-877-475-5665.
NHTSA campaign record ↗