2014 Lincoln MKZ: complaints, problems and recalls

INCIDENT 1: WHILE FILLING GAS TANK I LEFT THE HOSE UNATTENDED WHILE I WAITED INSIDE THE VEHICLE. THE PRESSURE IN THE TANK FROM FILLING THE VEHICLE WAS ENOUGH TO PUSH THE GAS SPOUT OUT OF THE TANK. AS A RESULT ABOUT 3 GALLONS OF FUEL SPILLED ON THE FLOOR. INCIDENT2: WHILE FILLING GAS TANK I WAS STANDING OVER THE HOSE, NOT HOLDING THE HANDLE. I WAS WAITING TO FILL UP THE VEHICLE. I WITNESSED THE SPOUT POP OUT OF THE GAS TANK AND GASOLINE SPILLED ON MY SHIRT, PANTS AND SHOES. I HAVE NEVER HAD THIS HAPPENED TO ME BEFORE WITH ANY VEHIC…

Owner-reported narrative. 5,300 miles reported. Look up ODI 10564910 at NHTSA ↗

COPY OF EMAIL TO FORD MOTOR ON APRIL 16, 2014: WE RECENTLY LEASED A 2014 LINCOLN MKZ. THE NEW PUSH BUTTON SHIFT CONTROL THAT WE ARE NOT ACCUSTOMED TO, RESULTED IN AN ACCIDENT WITH $1187 WORTH OF DAMAGES TO THE FRONT END. FORTUNATELY, THERE WERE NO INJURIES AND THE BUILDING/DRAIN PIPE WE HIT DID NOT SUSTAIN DAMAGE REQUIRING A POLICE REPORT OR INSURANCE CLAIM. SUMMARY: CAR LEASED FROM STAR LINCOLN ON FEBRUARY 22ND. WHILE DRIVING TO FLORIDA ON MARCH 22ND WE STOPPED FOR GASOLINE/COFFEE. AFTER FILLING THE CAR I WENT INSIDE THE SERVICE STATION. MY…

Owner-reported narrative. 500 miles reported. Look up ODI 10583172 at NHTSA ↗

CAR ROLLS ON ITS OWN WITHOUT DEPRESSING BRAKE OR ENGAGING ANY GEAR. VEHICLE HAS DONE THIS ABOUT 5 TIMES IN PAST 6 MONTHS AND TWICE IN THE LAST 6 WEEKS. CAR IS VERY DANGEROUS AT "ANY SPEED" SINCE IT "RUNS" ON ITS OWN. FORD SHOULD RENAME THIS MKZ HYBRID VEHICLE EITHER: DMD FOR "DRIVING MISS DAISY" OR UAS FOR "UNSAFE AT ZERO" PUF FOR "PURE UNADULTERATED FICTION" FORD HAS LIED ABOUT CAR PERFORMANCE (ADVERTISED 45 MPG CITY + HIGHWAY FOR BOTH 2013 & 2014 HYBRID MODELS) WHEN I ONLY GET ABOUT 60% OF THAT - 28 MPG (DOCUMENTED) IN ORDER TO GAIN…

Owner-reported narrative. 300 miles reported. Look up ODI 10605807 at NHTSA ↗

TL* THE CONTACT OWNS A 2014 LINCOLN MKZ HYBRID. THE CONTACT STATED DURING THE WINTER, THE TRANSMISSION WOULD SHIFT GEARS TO LOW INDEPENDENTLY. ALSO, THE CONTACT STATED THAT WITHOUT THE VEHICLE BEING ON, THE TRANSMISSION SHIFTED OUT OF PARK AND ROLLED AWAY. AS A RESULT OF THE FAILURE, THE VEHICLE CRASHED INTO A BARRIER. THE CONTACT WAS MADE AWARE OF RECALL NHTSA CAMPAIGN ID NUMBER 13V594000 (POWER TRAIN). HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILE…

Owner-reported narrative. 28,000 miles reported. Look up ODI 10608871 at NHTSA ↗

TL* THE CONTACT OWNS A 2014 LINCOLN MKZ EQUIPPED WITH PIRELLI TIRES, TIRE SIZE: 245/40R19, TIRE LINE: PZERO NERO ALL SEASON, AND DOT NUMBER UN93L6384813. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE, HE DISCOVERED THAT THREE OF THE TIRES EXHIBITED BLISTERS AROUND THE SIDE WALLS. THE TIRES WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE TIRE FAILURE MILEAGE WAS 4,491 AND THE VEHICLE FAILURE MILEAGE WAS 4,510.

Owner-reported narrative. 4,510 miles reported. Look up ODI 10609896 at NHTSA ↗

COLLISION WARNING ALERT SOUNDED, LIGHTS FLASHED AND VEHICLE AUTOMATICALLY APPLIED BRAKING AS IF A FRONT END COLLISION WAS IMMINENT WHEN TRAVELING ON THE PENNSYLVANIA TURNPIKE WITHOUT ANY CARS IN THE PROXIMITY OF MY CAR. AT THE TIME, I WAS DRING AND BRAKING TO REDUCE THE SPEED FROM THE POSTED 70 MILES PER HOUR TO THE NEW SPEED ZONE OF 55 MILES PER HOUR. *TR

Owner-reported narrative. 18,000 miles reported. Look up ODI 10632782 at NHTSA ↗

NEW 2014 LINCOLN MKZ HYBRID BOUGHT ON 12/12/14 GOES INTO GEAR WHILE IN PARK WITHOUT PRESSING BRAKE AND WITH BLINKING GREEN LIGHT ON (ACCESSORY MODE & NOT DRIVE). FROM INITIAL PURCHASE 9NOW 9 MONTHS AGO) THIS HAPPENED ABOUT A COUPLE OF DOZEN TIMES - THERE ARE WITNESSES (INCLUDING PASSENGERS RIDING IN THE CAR) WHEN THIS HAS HAPPENED. CAR IS DANGEROUS AT 0 MPH. FORD/LINCOLN APPARENTLY HAD A RECALL ON MKZ HYBRIDS FOR THIS PROBLEM SUPPOSEDLY FOR MODELS MFG. IN MEXICO (THRU OCT. 2013 ?)......WELL THIS ONE CAR WAS MISSED. VEHICLE HAS BEEN BACK …

Owner-reported narrative. 500 miles reported. Look up ODI 10640799 at NHTSA ↗

TL* THE CONTACT OWNS A 2014 LINCOLN MKZ. THE CONTACT STATED THAT THE IGNITION TURNED ON INDEPENDENTLY. THE FAILURE OCCURRED SEVERAL TIMES. THE DEALER WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 3,100.

Owner-reported narrative. 3,100 miles reported. Look up ODI 10652431 at NHTSA ↗

Reported: 2013-11-25 (November 25, 2013)

Ford Motor Company (Ford) is recalling certain model year 2013-2014 Lincoln MKZ Hybrid vehicles manufactured April 26, 2012, through September 24, 2013. Due to a manufacturing error, the transmission range sensor may not function properly allowing the affected vehicles to be shifted out of the Park position without first applying the brake pedal. Thus, these vehicles fail to conform with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection."

Consequence: Without requiring the brake to be pressed, the vehicle may be unintentionally shifted out of Park, allowing it to roll which may result in a crash.

Remedy: Ford will notify owners, and dealers will update the Powertrain Control Module (PCM) with new software, free of charge. The recall began on January 2014. Customers may contact Ford at 1-866-436-7332. Ford's number for this recall is 13C09.

Reported: 2014-04-02 (April 2, 2014)

Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

Consequence: The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.

Remedy: Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.

Reported: 2014-09-26 (September 26, 2014)

Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.

Consequence: The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.

Remedy: Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.

Reported: 2015-04-24 (April 24, 2015)

Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Consequence: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy: Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.

Reported: 2015-04-28 (April 28, 2015)

Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.

Consequence: If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

Remedy: Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.

Reported: 2016-12-05 (December 5, 2016)

Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.

Consequence: If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.

Remedy: Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.

Reported: 2017-03-27 (March 27, 2017)

Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Consequence: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy: Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.

Reported: 2018-03-12 (March 12, 2018)

Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

Consequence: A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.

Reported: 2019-08-29 (August 29, 2019)

Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.

Consequence: If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.

Reported: 2020-03-23 (March 23, 2020)

Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Consequence: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy: Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.

Reported: 2020-06-08 (June 8, 2020)

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Consequence: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy: Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

Reported: 2022-01-13 (January 13, 2022)

Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.

Consequence: A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.

Remedy: Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.

Reported: 2023-03-10 (March 10, 2023)

Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

Consequence: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.