2013 Lexus RX 350: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
30 owner complaints analyzed
0 distinct recall campaigns
51,500 mi median reported failure mileage
Scope: 2013 model year. Data snapshot: . 24 complaints include usable failure mileage.
Most common problems
Service Brakes is the most frequently named component, appearing in 8 of 30 complaints (26.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 12 | 40.0% |
| Steering behavior | 6 | 20.0% |
| Transmission and shifting | 3 | 10.0% |
| Engine operation | 1 | 3.3% |
| Electrical and battery issues | 1 | 3.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes | 8 |
| Electrical System | 6 |
| Vehicle Speed Control | 5 |
| Air Bags | 4 |
| Engine | 4 |
| Steering | 4 |
| Power Train | 3 |
| Structure:Body | 3 |
Service Brakes: 8; Electrical System: 6; Vehicle Speed Control: 5; Air Bags: 4; Engine: 4; Steering: 4; Power Train: 3; Structure:Body: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 7 |
| 25,000 to 49,999 | 5 |
| 50,000 to 74,999 | 4 |
| 75,000 to 99,999 | 4 |
| 100,000 to 149,999 | 4 |
| 150,000 and above | 0 |
Under 25,000: 7; 25,000 to 49,999: 5; 50,000 to 74,999: 4; 75,000 to 99,999: 4; 100,000 to 149,999: 4; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (7). 6 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2013 | 4 |
| 2014 | 5 |
| 2015 | 2 |
| 2016 | 2 |
| 2017 | 3 |
| 2018 | 4 |
| 2019 | 5 |
| 2020 | 4 |
| 2021 | 1 |
2013: 4; 2014: 5; 2015: 2; 2016: 2; 2017: 3; 2018: 4; 2019: 5; 2020: 4; 2021: 1
Pattern summary
Service Brakes leads the component reports. Braking behavior appears in 12 complaint narratives. Steering behavior appears in 6 complaint narratives. Transmission and shifting appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10502685 · 2013-03-13 (March 13, 2013)
WAS DRIVING IN SNOW 10 MPH WHEN ANTILOCK BRAKES QUIT WORKING. LEXUS SAID IT WAS THE BRAKER ACTUATOR ASSEMBLY. *TR ## VIN FAILED ##
Owner-reported narrative. 1,500 miles reported. Look up ODI 10502685 at NHTSA ↗
Owner report 10502982 · 2013-03-11 (March 11, 2013)
I WAS DRIVING ON I-59 NORTH WITH WIFE AS PASSENGER WITH RADAR CRUISE CONTROL SET AT 70 MPH APPROACHING DEPARTURE EXIT. I TAPPED THE BRAKE PEDAL TO RELEASE THE CC AND IT DID NOT RELEASE. THINKING I HAD NOT TAPPED IT HARD ENOUGH, I MADE THE TURN AND TAPPED THE BRAKE PEDAL HARDER. THE CC DID NOT RELEASE. I APPLIED THE BRAKES WITH FULL FORCE. THE ENGINE RACED TO SATISFY THE CC AND THE SPEED WAS 69 MPH GOING INTO THE EXIT. MY FOCUS WAS STEERING THE VEHICLE TO AVOID OBJECTS AND TRAFFIC. WE CRASHED ACROSS A FOUR LANE CONCRETE CURBED BOULEVARD AND INTO…
Owner-reported narrative. 5,665 miles reported. Look up ODI 10502982 at NHTSA ↗
Owner report 10505022 · 2013-03-30 (March 30, 2013)
BRAKE LIGHT SWITCH IS DEFECTIVE, JUST LIKE THE RECALL ISSUED TO 2004 LEXUS MODELS. PLEASE INVESTIGATE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Owner-reported narrative. 96,000 miles reported. Look up ODI 10505022 at NHTSA ↗
Owner report 10505224 · 2013-04-01 (April 1, 2013)
TL* THE CONTACT OWNS A 2013 LEXUS RX350. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH, HE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 4,000. THE VIN WAS NOT AVAILABLE. *TR
Owner-reported narrative. 4,000 miles reported. Look up ODI 10505224 at NHTSA ↗
Owner report 10566016 · 2014-02-26 (February 26, 2014)
MY NEW 2013 LEXUS RX-350 MAKES A SIGNIFICANT AUDIBLE "CLUNKING" SOUND FROM THE REAR OF THE VEHICLE WHEN THE VEHICLE COMES TO A FIRM STOP AT EITHER LOW OR HIGH SPEEDS. THIS CLUNKING SOUND OCCURS WITH EVERY STOP FROM JUST A FEW MILES AN HOUR TO FASTER SPEEDS. LEXUS OF LAS VEGAS MAINTENANCE PERSONNEL HAVE LOOKED AT THE CAR AND CONFIRM THE "CLUNKING" SOUND IS FRAME/SUSPENSION RELATED AND IS NOT A LOOSE SPARE TIRE OR OTHER ISSUE. THEY INDICATE IT IS NOT A SAFETY ISSUE AND THERE IS NO FIX AS IT IS A PECULIARITY/DEFECT WITH ALL 2013 LEXUS RX-350 CARS.…
Owner-reported narrative. 4,100 miles reported. Look up ODI 10566016 at NHTSA ↗
Owner report 10593613 · 2014-05-23 (May 23, 2014)
THE ENTIRE BODY OF THE CAR SHOOK WHEN I STEPPED ON THE BRAKE. I HAVE BEEN NOTICING IT BEFORE AND IT WAS MORE SUBTLE BUT THIS TIME IT WAS NOT. I'VE ALSO NOTICED THAT SOMETIMES I WAS NOT SURE IF THE BRAKES WOULD STOP THE CAR IN TIME. AFTER THAT TRIP I FOUND OUT ABOUT THE RECALL SO I BROUGHT THE VEHICLE TO BE SERVICED AND MENTIONED MY EXPERIENCE. THEY UPGRADED THE SOFTWARE FOR THE SAFETY RECALL AND TEST DROVE MY VEHICLE FOR THE COMPLAINT AND FOUND OUT A MANUFACTURING ISSUE WITH THE ROTOR OF THE BRAKES. *TR
Owner-reported narrative. 20,000 miles reported. Look up ODI 10593613 at NHTSA ↗
Owner report 10644866 · 2014-10-15 (October 15, 2014)
THE CAR WAS PARKED ON A FLAT SURFACE ON THE TOP OF A DRIVEWAY THAT GOES DOWNHILL. THE CAR WAS TURNED ON AND WHEN THE PARKING BRAKE WAS RELEASED, THE CAR IMMEDIATELY SHOT DOWN THE HILL LIKE A BULLET AT A HIGH RATE OF SPEED. THE BRAKES DID NOT STOP OR SLOW DOWN THE CAR. WE WENT THROUGH 3 FENCES BEFORE THE CAR WAS FINALLY STOPPED BY THE THIRD FENCE. THE CAR HAD 4 PASSENGERS IN IT. THE PASSENGERS ON THE RIGHT PASSENGER SIDE, BOTH FRONT AND REAR, SUSTAINED THE MOST INJURIES. NONE OF THE 10 AIRBAGS DEPLOYED. *TR
Owner-reported narrative. Look up ODI 10644866 at NHTSA ↗
Owner report 10648642 · 2014-10-19 (October 19, 2014)
AT APPROX. 1:30 P.M. I WAS AT A COMPLETE STOP IN LINE FOR THE TOLL BOOTH AT THE THROGS NECK BRIDGE GOING BETWEEN THE BRONX TO QUEENS IN NEW YORK. MY FOOT, FORTUNATELY, WAS FIRMLY ON THE BRAKE AT THE TIME OF THE INCIDENT. THE CAR ENGINE ROARED AT SEEMINGLY FULL ACCELERATION AT WHICH TIME I PRESSED THE BRAKE HARD, SHIFTED INTO NEUTRAL AND TURNED OFF THE IGNITION. PLEASE NOTE THAT THE ENGINE ROARED EVEN IN NEUTRAL. AT NO TIME DID MY FOOT SLIP TO THE ACCELERATOR NOR DID ANY OBJECT FALL ON THE ACCELERATOR AND THE FLOOR MATS WERE SECURELY FASTENED. I…
Owner-reported narrative. 13,010 miles reported. Look up ODI 10648642 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.