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U.S. public vehicle records

1999 Lexus LS400: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

21 owner complaints analyzed

0 distinct recall campaigns

84,500 mi median reported failure mileage

Scope: 1999 model year. Data snapshot: . 12 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Vehicle Speed Control is the most frequently named component, appearing in 9 of 21 complaints (42.9%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior419.0%
Steering behavior14.8%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Vehicle Speed Control
9
Electrical System
2
Electrical System: Instrument Cluster/Panel
2
Structure:Body:Hood
2
Engine And Engine Cooling
1
Interior Lighting
1
Power Train
1
Seat Belts
1
Component breakdown data
CategoryCount
Vehicle Speed Control9
Electrical System2
Electrical System: Instrument Cluster/Panel2
Structure:Body:Hood2
Engine And Engine Cooling1
Interior Lighting1
Power Train1
Seat Belts1

Vehicle Speed Control: 9; Electrical System: 2; Electrical System: Instrument Cluster/Panel: 2; Structure:Body:Hood: 2; Engine And Engine Cooling: 1; Interior Lighting: 1; Power Train: 1; Seat Belts: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
1
25,000 to 49,999
2
50,000 to 74,999
2
75,000 to 99,999
5
100,000 to 149,999
2
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0001
25,000 to 49,9992
50,000 to 74,9992
75,000 to 99,9995
100,000 to 149,9992
150,000 and above0

Under 25,000: 1; 25,000 to 49,999: 2; 50,000 to 74,999: 2; 75,000 to 99,999: 5; 100,000 to 149,999: 2; 150,000 and above: 0

75,000 to 99,999 miles has the most reports with usable mileage (5). 9 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2000
2
2001
2
2002
2
2003
1
2004
2
2005
2
2007
1
2008
1
2010
7
2012
1
Complaints over time data
CategoryCount
20002
20012
20022
20031
20042
20052
20071
20081
20107
20121

2000: 2; 2001: 2; 2002: 2; 2003: 1; 2004: 2; 2005: 2; 2007: 1; 2008: 1; 2010: 7; 2012: 1

Pattern summary

Vehicle Speed Control leads the component reports. Braking behavior appears in 4 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10021804 · 2003-05-30 (May 30, 2003)

PETITION SEEKING NHTSA TO INVESTIGATE THE LEXUS VEHICLES MODEL YEARS 1997 TO 2000 WHICH HAVE EXPERIENCED PROBLEMS WITH SPEED CONTROL LINKAGES RESULTING IN SUDDEN ACCELERATION. *MR THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING WHICH CAUSED THE VEHICLE TO REAR END THE VEHICLE AHEAD OF HIS. AS A RESULT THE CONSUMER RECEIVED A POLICE CITATION. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM (ODI# 760680). *SCC *NLM

Owner-reported narrative. Look up ODI 10021804 at NHTSA ↗

Owner report 10083578 · 2004-08-16 (August 16, 2004)

WHILE DRIVING 2 MPH, THE VEHICLE ACCELERATED UNCONTROLLABLY. THE CONSUMER WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE AND CRASHED INTO A BUILDING. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. *AK THE CONSUMER WAS PULLING INTO A PARKING SPACE, SLOWLY, WITH HIS FOOT ON THE BRAKE WHEN THE VEHICLE SUDDENLY ACCELERATED, WENT OVER THE CURB AND INTO THE SIDE OF THE BUILDING. *SC *JB

Owner-reported narrative. 65,869 miles reported. Look up ODI 10083578 at NHTSA ↗

Owner report 10092433 · 2004-11-03 (November 3, 2004)

WHILE WORKING ON THE VEHICLE, THE HOOD FELL DOWN ON THE CONSUMER. *JB THE PISTONS IN THE HOOD WERE NOT SUFFICIENT ENOUGH TO HOLD THE WEIGHT OF THE HOOD. *SC

Owner-reported narrative. 89,000 miles reported. Look up ODI 10092433 at NHTSA ↗

Owner report 10129899 · 2005-07-25 (July 25, 2005)

LEXUS LS 400 1999 MODEL. DANGEROUS HESITATION UPON ACCELERATION. FURTHER AFTER DRIVING THIS CAR FOR TWO YEARS, I HAVE NECK PAINS FROM THE DAILY WHIPLASH. TOYOTA IS IGRNORING THIS SYSTEM WIDE. IT IS AN OUTRAGE. ITS DAMAGING PEOPLES NECKS ALL OVER THE COUNTRY. THEY WILL NOT FIX IT - THEY CLAIM ITS NORMAL. OTHER DEALERS ARE TELLING CUSTOMERS ABOUT IT - - MY WIFE REFUSES TO DRIVE MY CAR - IT'S DANGEROUS!

Owner-reported narrative. 46,000 miles reported. Look up ODI 10129899 at NHTSA ↗

Owner report 10133046 · 2005-08-16 (August 16, 2005)

WHILE SLOWLY PULLING INTO A SHOPPPING CENTER PARKING PLACE THAT WAS PERPENDICULAR TO THE STREET, I HAD MY FOOT ON THE BRAKE WHEN MY VEHICLE SUDDENLY ACCELERATED AND LUNGED OVER THE CURB AND ACROSS THE SIDEWALK INTO A BUILDING. LEXUS HAS BEEN NOTIFIED AND INTIMATED THEY WOULD INVESTIGATE. *NM

Owner-reported narrative. 39,121 miles reported. Look up ODI 10133046 at NHTSA ↗

Owner report 10181244 · 2007-01-31 (January 31, 2007)

WE HAVE OWNED 3 LEXUS AND ALL 3 OF THEM HAVE HAD PROBLEMS WITH THE DIGITAL RADIO PRINT OUT. WE TOOK IT TO A DEALER AND THEY WOULD REPLACE IT FOR OVER $500.00. WE ALSO CONTACTED THE CUSTOMER SERVICE DEPT. AND THEY WOULD DO NOTHING TO REPLACE IT. IT SEEM TO ME THAT SUCH AN EXPENSIVE VEHICLE SHOULD HAVE A RADIO THAT WORKS.

Owner-reported narrative. Look up ODI 10181244 at NHTSA ↗

Owner report 10229242 · 2008-05-29 (May 29, 2008)

THE SEAT BELTS ON MY CAR DO NOT RETRACT OR STAY TIGHT ON ME ANYMORE. THEY CONTINUE TO LOOSEN AS I DRIVE. THEY ARE STIFF ALMOST BRITTLE. THE STEERING WHEEL DOES NOT MOVE OUT LIKE IT USED TO. NOW IT MOVES AWAY FROM THE DASH IN AN UPWARD DIRECTION TOWARD MY FACE. *TR

Owner-reported narrative. 80,000 miles reported. Look up ODI 10229242 at NHTSA ↗

Owner report 10304673 · 2010-02-03 (February 3, 2010)

1999 LEXUS LS 400. SUDDEN ACCELERATION. *TR

Owner-reported narrative. 50,000 miles reported. Look up ODI 10304673 at NHTSA ↗

Recall history

0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

No recall campaigns are recorded in this snapshot.