2007 Lexus IS: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
122 owner complaints analyzed
3 distinct recall campaigns
82,500 mi median reported failure mileage
Scope: 2007 model year. Data snapshot: . 68 complaints include usable failure mileage.
Most common problems
Structure is the most frequently named component, appearing in 29 of 122 complaints (23.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 10 | 8.2% |
| Braking behavior | 6 | 4.9% |
| Transmission and shifting | 4 | 3.3% |
| Electrical and battery issues | 4 | 3.3% |
| Engine operation | 1 | 0.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Structure | 29 |
| Unknown Or Other | 27 |
| Air Bags | 22 |
| Visibility/Wiper | 20 |
| Structure:Body | 17 |
| Steering | 11 |
| Electrical System | 10 |
| Engine | 6 |
Structure: 29; Unknown Or Other: 27; Air Bags: 22; Visibility/Wiper: 20; Structure:Body: 17; Steering: 11; Electrical System: 10; Engine: 6
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 7 |
| 25,000 to 49,999 | 4 |
| 50,000 to 74,999 | 19 |
| 75,000 to 99,999 | 14 |
| 100,000 to 149,999 | 18 |
| 150,000 and above | 6 |
Under 25,000: 7; 25,000 to 49,999: 4; 50,000 to 74,999: 19; 75,000 to 99,999: 14; 100,000 to 149,999: 18; 150,000 and above: 6
50,000 to 74,999 miles has the most reports with usable mileage (19). 54 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2007 | 4 |
| 2008 | 1 |
| 2009 | 1 |
| 2012 | 4 |
| 2013 | 5 |
| 2014 | 32 |
| 2015 | 5 |
| 2016 | 9 |
| 2017 | 9 |
| 2018 | 1 |
| 2019 | 16 |
| 2020 | 18 |
| 2021 | 7 |
| 2022 | 3 |
| 2023 | 2 |
| 2024 | 1 |
| 2025 | 1 |
| 2026 | 3 |
2007: 4; 2008: 1; 2009: 1; 2012: 4; 2013: 5; 2014: 32; 2015: 5; 2016: 9; 2017: 9; 2018: 1; 2019: 16; 2020: 18; 2021: 7; 2022: 3; 2023: 2; 2024: 1; 2025: 1; 2026: 3
Pattern summary
Structure leads the component reports. Steering behavior appears in 10 complaint narratives. Braking behavior appears in 6 complaint narratives. Transmission and shifting appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10186428 · 2007-03-28 (March 28, 2007)
HAVE A 2007 LEXUS IS250. WAS ON A FREEWAY YESTERDAY AND SUDDENLY HEARD THIS LOUD POP AND THOUGHT SOMETHING EXPLODED OR LANDED ON MY ROOF. I SAW DEBRIS COMING OFF MY ROOF THRU MY REARVIEW MIRROR. I OPENED MY SUNROOF SHADE AND SAW A HUGE HOLE RIGHT IN THE MIDDLE OF MY SUNROOF!! MY SUNROOF JUST SHATTERED! I THOUGHT SOMETHING HIT ME BUT I LOOKED AROUND THERE WERE NO BRIDGES, OVERPASS, NOR CARS CLOSE TO ME SO THIS CAN'T BE ROCKS OR OTHER OBJECTS. *JB
Owner-reported narrative. Look up ODI 10186428 at NHTSA ↗
Owner report 10190888 · 2007-05-16 (May 16, 2007)
TL*THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THIS IS HER SECOND VEHICLE OF THE SAME YEAR, MAKE, AND MODEL. SHE STATED THAT THERE IS A MILDEW ODOR COMING FROM THE AIR CONDITIONER VENTS, WHICH CAUSES HER TO BECOME VIOLENTLY ILL. THE ODOR IS PRESENT WHEN THE VEHICLE REACHES APPROXIMATELY 3,000-3,500 MILES. THE VEHICLE WAS PURCHASED FOUR MONTHS AGO. THE MANUFACTURER ATTEMPTED TO REPAIR THE FAILURE FOUR TIMES. AS A RESULT, SHE WENT INTO ARBITRATION AND THE VEHICLE WAS INCLUDED IN HER STATE'S LEMON LAW. THE CONTACT RECEIVED…
Owner-reported narrative. 3,000 miles reported. Look up ODI 10190888 at NHTSA ↗
Owner report 10190891 · 2007-05-16 (May 16, 2007)
TL*THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THIS IS HER SECOND VEHICLE OF THE SAME YEAR, MAKE, AND MODEL. SHE STATED THAT THERE IS A MILDEW ODOR COMING FROM THE AIR CONDITIONER VENTS, WHICH CAUSES HER TO BECOME VIOLENTLY ILL. THE ODOR IS PRESENT WHEN THE VEHICLE REACHES APPROXIMATELY 3,000-3,500 MILES. THE VEHICLE WAS PURCHASED FOUR MONTHS AGO. THE MANUFACTURER ATTEMPTED TO REPAIR THE FAILURE FOUR TIMES. AS A RESULT, SHE WENT INTO ARBITRATION AND THE VEHICLE WAS INCLUDED IN HER STATE'S LEMON LAW. THE CONTACT RECEIVED…
Owner-reported narrative. 3,000 miles reported. Look up ODI 10190891 at NHTSA ↗
Owner report 10191273 · 2007-05-20 (May 20, 2007)
VSC WARNING LIGHT CAME WITH CHECK ENGINE LIGHT. PULLED IN A LOCAL DEALERSHIP, WAS TOLD CAR WAS OK TO CONTINUE DRIVING BUT MAKE AN APPOINTMENT FOR SERVICE. LEFT DEALERSHIP, WENT APPROX 0.5 MILES TO GET GAS. WHEN I STOPPED THE CAR THERE WERE LOUD SCRAMBLING NOISES LIKE AN ANIMAL WAS LOOSE IN THE DASH. POPPED THE HOOD, COULDN'T SEE ANYTHING- LOOKED UNDER CAR AND ALL THE TRANSMISSION FLUID WAS POURING OUT. HAD CAR TOWED BACK TO DEALERSHIP. STILL WAITING FOR VERDICT. CAR IS ONLY 7 MONTHS OLD AND THIS WILL BE MY 3RD TIME IN THE SHOP. AT 3 MONTHS HAD …
Owner-reported narrative. 5,300 miles reported. Look up ODI 10191273 at NHTSA ↗
Owner report 10226728 · 2008-05-05 (May 5, 2008)
I PURCHASED A 07' IS250 IN MAY OF 07. I PURCHASED IT BECAUSE OF THE SAFETY FEATURES I PURCHASED A 07' IS250 IN MAY OF 07. I PURCHASED IT BECAUSE OF THE SAFETY FEATURES AVAILABLE AND WE HAD TOLD OUR SALES ASSOCIATE THAT WE WERE LOOKING FOR A SAFE 4 DOOR BECAUSE WE WERE THINKING OF HAVING A BABY AND DID NOT FEEL COMFORTABLE IN THE CAR I PREVIOUSLY OWNED 06' MAZDA 3. NEVER WERE WE TOLD THAT AN INFANT CAR SEAT WOULD NOT COMFORTABLY FIT IN THE BACK (WITHOUT YOU DRIVING WITH YOUR FACE IN THE WINDSHIELD) I CALLED CUSTOMER SERVICE TODAY AND WA…
Owner-reported narrative. Look up ODI 10226728 at NHTSA ↗
Owner report 10259070 · 2009-02-17 (February 17, 2009)
TL*THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE DEALER COULD NOT REPAIR THE VEHICLE ACCORDING TO NHTSA CAMPAIGN ID NUMBER 09V020000 (ENGINE AND ENGINE COOLING) IN A REASONABLE AMOUNT OF TIME. THE FAILURE AND CURRENT MILEAGES WERE 14,000. UPDATED 03/12/09. *LJ THE DEALER INFORMED THE CONSUMER, THE NEXT APPOINTMENT WAS WITHIN A MONTH. UPDATED 03/16/09. *JB
Owner-reported narrative. 14,000 miles reported. Look up ODI 10259070 at NHTSA ↗
Owner report 10449447 · 2012-02-27 (February 27, 2012)
I WAS DRIVING ON A LOCAL COUNTRY ROAD AT ABOUT 15-20 MPH (HAVING JUST COME OUT OF A SHARP TURN). WHEN I STEPPED ON THE ACCELERATOR AFTER THE TURN, IT SUDDENLY BEGAN TO "GUN", AT WHICH POINT I STEPPED ON THE BRAKE AND TO MY HORROR GOT NO RESPONSE. I KEPT MY FOOT ON THE BRAKE, BUT THE ACCELERATOR CONTINUED TO REV OR GUN HORRIFYINGLY AND THE CAR CONTINUED TO SPEED UP. AT ANOTHER SHARP TURN I WENT OFF THE ROAD AND SIDESWIPED A TREE, DROVE THROUGH THE BEDROOM OF A HOUSE (IN ONE WALL AND OUT THE OTHER) AND FINALLY STOPPED IN ANOTHER TREE. AFTER A…
Owner-reported narrative. 9,000 miles reported. Look up ODI 10449447 at NHTSA ↗
Owner report 10460081 · 2012-05-30 (May 30, 2012)
THE DASH OF MY 2007 LEXUS IS 250 HAS BEEN DETERIORATING FOR OVER A YEAR. IT APPEARS TO MELTING AND IS VERY SHINY CAUSING EXTREME GLARE TO THE FRONT WINDSHIELD. THE GLARE CAN BE SO SEVERE AT TIMES THAT IT IMPEDES VISIBILITY. I HAVE BEEN IN CONTACT WITH THE NEAREST LEXUS DEALERSHIP MULTIPLE TIMES REGARDING THIS ISSUE. I HAVE SENT PICTURES AT THEIR REQUEST AND CAN'T SEEM TO GET A DEFINITIVE ANSWER AS TO WHEN REPAIRS WILL BE INITIATED. THE SERVICE DEPARTMENT IS IN AGREEMENT THAT THIS A "SEVERE" CASE OF DASH MATERIAL BREAKDOWN I HAVE RESEARCHED …
Owner-reported narrative. 55,000 miles reported. Look up ODI 10460081 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
09V020000 · Engine And Engine Cooling
Reported: 2009-01-16 (January 16, 2009)
TOYOTA IS RECALLING 214,570 MY 2006-2008 LEXUS IS, MY 2006-2007 GS AND MY 2007-2008 LS PASSENGER VEHICLES EQUIPPED WITH ALUMINUM FUEL DELIVERY PIPES (FUEL RAILS). ETHANOL FUELS WITH A LOW MOISTURE CONTENT WILL CORRODE THE INTERNAL SURFACE OF THE FUEL RAILS. AS THIS CONDITION PROGRESSES, THE ENGINE MALFUNCTION INDICATOR LIGHT MAY ILLUMINATE.
Consequence: OVER TIME, THE CORROSION MAY CREATE A PINHOLE RESULTING IN FUEL LEAKAGE. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT AND REPLACE THE FUEL DELIVERY PIPES FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2009. OWNERS MAY CONTACT TOYOTA/LEXUS AT 1-800-255-3987.
NHTSA campaign record ↗09V388000 · Vehicle Speed Control:Accelerator Pedal
Reported: 2009-10-05 (October 5, 2009)
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
Remedy: TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.
NHTSA campaign record ↗11V029000 · Fuel System, Gasoline:Delivery
Reported: 2011-01-26 (January 26, 2011)
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006-2009 LEXUS IS AND MODEL YEAR 2006-2007 LEXUS GS VEHICLES. DUE TO INSUFFICIENT TIGHTENING OF THE FUEL PRESSURE SENSOR CONNECTED TO AN ENGINE FUEL DELIVERY PIPE WITH NICKEL PHOSPHORUS PLATING, THERE IS A POSSIBILITY THAT, OVER TIME, THE PRESSURE SENSOR COULD LOOSEN. IF LOOSENING OCCURS, FUEL COULD LEAK PAST A GASKET USED IN THE CONNECTION BETWEEN THE SENSOR AND THE PIPE AND THROUGH THE THREADED PORTION OF THE SENSOR.
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT FOR FUEL LEAKAGE FROM THE THREADED PORTION OF THE FUEL PRESSURE SENSOR AND IF A FUEL LEAK IS NOT CONFIRMED, DEALERS WILL FURTHER TIGHTEN THE FUEL PRESSURE SENSOR WITH THE PROPER TORQUE. IF A FUEL LEAK IS CONFIRMED, THE GASKET BETWEEN THE SENSOR AND THE FUEL DELIVER PIPE WILL BE REPLACED WITH A NEW ONE, AND THE SENSOR WILL BE TIGHTENED WITH THE PROPER TORQUE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
NHTSA campaign record ↗