2010 Lexus IS 250: complaints, problems and recalls

TL* THE CONTACT OWNS A 2010 LEXUS IS250. THE CONTACT STATED WHEN DRIVING AT VARIOUS SPEEDS WITH THE CONVERTIBLE TOP DOWN, BOTH THE DRIVER AND PASSENGER SIDE WINDOWS WOULD RATTLE EXCESSIVELY. THE DEALER ADVISED THE WINDOWS WERE MANUFACTURER TO OPERATE AS THEY WERE AND THERE WAS NOT A REPAIR NECESSARY OR AVAILABLE TO CORRECT THE RATTLING. THE CURRENT AND FAILURE MILEAGES WERE 4,294. UPDATED 05/18/2010. *LJ UPDATED 6/1/10 *CN

Owner-reported narrative. 4,294 miles reported. Look up ODI 10325636 at NHTSA ↗

THE VISUAL DISPLAYS ON THE CENTER DASHBOARD CONSOLE INDICATING HVAC AND AUDIO INFORMATION FOR THE LEXUS IS 250 C ARE SO LIGHT AS TO BE VIRTUALLY INVISIBLE TO THE DRIVER, PARTICULARLY IN BRIGHT SUN AND WHEN THE DRIVER IS WEARING SUNGLASSES. THIS CAUSES THE DRIVER TO TAKE HIS EYES OFF THE ROAD FOR PROLONGED PERIODS OF TIME AS HE TRIES TO DISCERN INFORMATION WHICH SHOULD BE CLEARLY VISIBLE WITH JUST A GLANCE. DISTRACTING A DRIVER FROM GIVING HIS FULL ATTENTION TO THE ROAD CAN CONSTITUTE A SERIOUS SAFETY HAZARD. *TR

Owner-reported narrative. Look up ODI 10342503 at NHTSA ↗

TL* THE CONTACT OWNS A 2010 LEXUS IS250 HYBRID. WHILE TRAVELING 25 MPH THE CONTACT NOTICED THAT THE VEHICLE HAD SUDDENLY SHIFTED FROM THE DRIVE GEAR TO THE NEUTRAL GEAR. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PERFORMING NORMALLY. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 1500. UPDATED 12/23/10*LJ THE CONSUMER STATED THE VEHICLE CONTINUES TO EXHIBIT THE SAME PROBLEM. UPDATED 01/03/11

Owner-reported narrative. 1,500 miles reported. Look up ODI 10355824 at NHTSA ↗

I WAS DRIVING HOME FROM A MOUNTAIN COMMUNITY WHILE IT WAS SNOWING. I ACTIVATED MY ECT SNOW BUTTON ON MY VEHICLE AND PROCEEDED TO GO UP AND DOWN TWO LARGE SNOW COVERED MOUNTAINS. AFTER SUCCESSFULLY TRAVERSING THE TERRAIN, I APPROACHED A STOP SIGN WHEN I BEGAN TO LOSE CONTROL OF THE CAR. MY SAFETY FEATURES , TRAC AND ECT ACTIVATED AND RIGHTED THE VEHICLE, HOWEVER, AFTER THE VEHICLE WAS RIGHTED, THE VEHICLE SUDDENLY LOSS POWER AND SEEMED AS IF IT STOPPED. THE CAR WAS SHUT OFF AND TURNED BACK ON, HOWEVER, THE BRAKE, ABS, AND SLIP INDICATOR LIGH…

Owner-reported narrative. 10,300 miles reported. Look up ODI 10372552 at NHTSA ↗

TL* THE CONTACT WAS DRIVING A LOANER 2010 LEXUS IS250. THE CONTACT WAS APPLYING THE BRAKES FROM APPROXIMATELY 5 MPH WHEN THE VEHICLE ABNORMALLY ACCELERATED AND HIT A SCHOOL BUS. THE CONTACT SHIFTED THE VEHICLE INTO PARK TO STOP THE VEHICLE. A POLICE REPORT WAS FILED BUT NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS 6,800 AND THE CURRENT MILEAGE WAS UNKNOWN. UPDATED 03/29/11 *BF THE CONSUMER STATED THERE WAS NO DAMAGE TO THE LOANER VEHICLE OR T…

Owner-reported narrative. 6,800 miles reported. Look up ODI 10382988 at NHTSA ↗

TL* THE CONTACT WAS LOANED A 2010 LEXUS IS 250. THE CONTACT STATED WHILE DRIVING 65 MPH, THE VEHICLE SUDDENLY ACCELERATED TO 80 MPH. THE CONTACT HAD TO SHIFT THE VEHICLE INTO NEUTRAL TO BRING THE VEHICLE TO A STOP. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE BE TOWED FOR INSPECTION. THE VEHICLE WAS TOWED BY THE MANUFACTURER TO AN UNDISCLOSED LOCATION. THE CONTACT WAS UNAWARE OF THE LOCATION OF THE VEHICLE AND STATED THAT HE DID NOT FEEL SAFE WHEN OPERATING THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN.

Owner-reported narrative. Look up ODI 10390416 at NHTSA ↗

I WAS TURNING INTO A 10 FEET DEEP STRIP PARKING LOT AND THE LEXUS IS250 (2010) I WAS DRIVING SUDDENLY ACCELERATED AND CRASHED INTO A PARKED CAR. I DO NOT RECALL EITHER STEPPING ON THE ACCELERATOR OR THE BRAKE. THE DISTANCE FROM TURNING INTO THE PARKING LOT AND THE CAR I HIT WAS APPROXIMATELY 5 FEET. I DID NOT HAVE TIME TO REACT. THE AIRBAGS OPENED AND THE FRONT WAS MASSIVELY DAMAGED. *TR

Owner-reported narrative. 5,000 miles reported. Look up ODI 10397969 at NHTSA ↗

THE AUTOMATIC DIMMING REARVIEW MIRROR ON MY LEXUS MAY PRESENT A HAZARD DUE TO ITS FAILURE TO ADEQUATELY DIM BRIGHT TRAILING HEADLIGHTS QUICKLY AND SUFFICIENTLY, SOMETIMES RESULTING IN A SEVERAL SECOND BLINDING BY HEADLIGHT IN FOLLOWING CARS. MY LEXUS DEALER SAYS THAT THE MIRROR IS TO "SPEC" AND THAT THEY CANNOT FIX IT. I DEMONSTRATED TO THE DEALER THAT THE MIRROR TOOK 5 SECONDS TO START TO RESPOND TO A TRAILING HEADLIGHT AND ANOTHER 2 SECONDS TO DARKEN. THUS, FOR EXAMPLE, A TRUCK COULD PULL INTO THE LANE BEHIND THE LEXUS AND THE MIRROR WOULD TA…

Owner-reported narrative. 1,000 miles reported. Look up ODI 10403468 at NHTSA ↗

Reported: 2013-01-30 (January 30, 2013)

Toyota is recalling certain model year 2006-2012 Lexus IS250 and IS350 vehicles manufactured August 23, 2005, through October 5, 2011; 2010-2012 Lexus IS250C and IS350C vehicles manufactured April 10, 2009, through October 6, 2011; and 2008-2011 Lexus IS-F vehicles manufactured December 14, 2007, through July 10, 2011. The nuts that fasten the wiper arms may be insufficiently torqued such that if the wiper arms are restricted by an external load, such as a buildup of heavy snow, one or both of the wipers may become inoperative.

Consequence: Inoperative wipers could reduce driver visibility and increase the risk of a vehicle crash.

Remedy: Toyota will notify owners, and Lexus dealers will install new wiper arm nuts, free of charge. An interim letter was mailed to owners on April 4, 2013. Owners may contact Toyota at 1-800-331-4331.

Reported: 2014-10-15 (October 15, 2014)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2007-2010 Lexus LS vehicles manufactured May 9, 2006, to July 20, 2010, 2006-2011 Lexus GS vehicles manufactured January 6, 2005, to September 10, 2010, and 2006-2011 Lexus IS vehicles manufactured August 30, 2005, to September 10, 2010. Due to anti-corrosion plating remnants, fuel may leak from where the fuel pressure sensor is attached to the fuel delivery pipe.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Toyota will notify owners, and dealers will clean and reseal the fuel pressure sensor mounting area, free of charge. The recall began March 3, 2015. Owners may contact Toyota customer service at 1-800-331-4331.

Reported: 2016-05-23 (May 23, 2016)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).

Reported: 2018-01-09 (January 9, 2018)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013 Scion xB, Toyota Corolla, Corolla Matrix, Sienna, 4Runner, Lexus IS250, IS350, IS250C, IS350C, IS-F, and GX460 vehicles sold, ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP (Saipan), and the U.S. VI or "Zone A." Toyota is also recalling certain 2010 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, 4Runner, Lexus IS250, IS350, IS250C, IS350C, ES350, IS-F, GX460, and Pontiac Vibe vehicles sold, ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Toyota is also recalling certain 2009 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, Lexus IS250, IS350, ES350, IS-F, and Pontiac Vibe vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began on January 29, 2018. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.

Reported: 2019-01-09 (January 9, 2019)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.

Reported: 2019-10-17 (October 17, 2019)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.