2019 Lexus ES: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
34 owner complaints analyzed
1 distinct recall campaigns
11,000 mi median reported failure mileage
Scope: 2019 model year. Data snapshot: . 11 complaints include usable failure mileage.
Most common problems
Fuel/Propulsion System is the most frequently named component, appearing in 12 of 34 complaints (35.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 7 | 20.6% |
| Braking behavior | 7 | 20.6% |
| Fuel system concerns | 6 | 17.6% |
| Steering behavior | 2 | 5.9% |
| Transmission and shifting | 1 | 2.9% |
| Electrical and battery issues | 1 | 2.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Fuel/Propulsion System | 12 |
| Engine | 9 |
| Air Bags | 6 |
| Power Train | 5 |
| Service Brakes | 4 |
| Electrical System | 3 |
| Structure:Body | 3 |
| Vehicle Speed Control | 3 |
Fuel/Propulsion System: 12; Engine: 9; Air Bags: 6; Power Train: 5; Service Brakes: 4; Electrical System: 3; Structure:Body: 3; Vehicle Speed Control: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 9 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 9; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (9). 23 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 1 |
| 2020 | 9 |
| 2021 | 7 |
| 2022 | 3 |
| 2023 | 4 |
| 2024 | 2 |
| 2025 | 4 |
| 2026 | 4 |
2019: 1; 2020: 9; 2021: 7; 2022: 3; 2023: 4; 2024: 2; 2025: 4; 2026: 4
Pattern summary
Fuel/Propulsion System leads the component reports. Engine operation appears in 7 complaint narratives. Braking behavior appears in 7 complaint narratives. Fuel system concerns appears in 6 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11258618 · 2019-09-27 (September 27, 2019)
TL* THE CONTACT OWNS A 2019 LEXUS ES. WHILE PULLING INTO A PARKING SPOT, THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL AND IT TRAVELED TO THE FLOORBOARD. THE VEHICLE CRASHED INTO THE SIDE OF A BUILDING. THE VEHICLE CONTINUED TO COAST FORWARD DESPITE PUMPING THE BRAKE PEDAL. THE CONTACT PLACED THE VEHICLE IN REVERSE TO MOVE THE VEHICLE FROM THE SIDE OF THE BUILDING. AFTERWARDS, THE CONTACT QUICKLY SHIFTED THE GEAR INTO PARK AND TURNED OFF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT RECEIVED BRUISES ON TO THE CHEST. MEDICAL ATTENTION…
Owner-reported narrative. 3,636 miles reported. Look up ODI 11258618 at NHTSA ↗
Owner report 11300692 · 2020-01-21 (January 21, 2020)
LEXUS 22019 ES 350 HAS FUEL PUMP RECALL ISSUE. NO SOLUTION. POSES A REAL HAZARD IF DRIVING WITH FAMILY AND FUEL SUPPLY SHUTS OFF AND TRAVELLING 70 ON INTERSTATE AND CAR STOPS AND VEHICLE (TRAILER TRUCK ) CAN NOT STOP AND PLOWS INTO YOUR REAR END KILLING ALL FAMILY MEMBERS AND LEAVING YOU CRIPPLE. WHY IS IT TAKING LEXUS TILL MARCH (PER THEIR WEBSITE) TO EVEN GET OUT A LETTER ON THIS. MY VEHICLE VIN HAS BEEN IDENTIFIED AS ONE THAT IS ON RECALL LIST. WHY IS THIS PUTTING MYSELF AND MY FAMILY IN IMMEDIATE DANGER? WHY IS THE GOVERNMENT NOT FORC…
Owner-reported narrative. 14,000 miles reported. Look up ODI 11300692 at NHTSA ↗
Owner report 11301891 · 2020-01-25 (January 25, 2020)
THE SUBJECT VEHICLES ARE EQUIPPED WITH A LOW-PRESSURE FUEL PUMP WHICH MAY STOP OPERATING. IF THIS WERE TO OCCUR, WARNING LIGHTS AND MESSAGES MAY BE DISPLAYED ON THE INSTRUMENT PANEL, AND THE ENGINE MAY RUN ROUGH. THIS MAY RESULT IN A VEHICLE STALL, AND THE VEHICLE MAY BE UNABLE TO BE RESTARTED.
Owner-reported narrative. Look up ODI 11301891 at NHTSA ↗
Owner report 11311741 · 2020-02-26 (February 26, 2020)
THE VEHICLE IS EQUIPPED WITH A LOW PRESSURE FUEL PUMP WHICH MAY STOP OPERATING. IF THIS WERE TO OCCUR, THE VEHICLE MAY STALL AND CAUSE A CRASH.
Owner-reported narrative. Look up ODI 11311741 at NHTSA ↗
Owner report 11316235 · 2020-03-05 (March 5, 2020)
VEHICLE STALLED IN DRIVEWAY
Owner-reported narrative. Look up ODI 11316235 at NHTSA ↗
Owner report 11321470 · 2020-04-18 (April 18, 2020)
THIS VEHICLE STOPS SUDDENLY AND WONT START. THERE IS STILL NO SOLUTION ON HOW TO FIX THIS CAR . AS ASKED FROM LEXUS STILL THEY HAVE NO CLUE WHEN THIS RECALL CAN BE FIXED. IT HAS STOPPED MANY TIMES BEHIND TRAFFIC LIGHT ON MANY OCCASIONS I AM DRIVING A LOANER CAR BUT IF I MAKING PAYMENTS I WANT MY OWN CAR BACK I BELIEVE THIS CAR NEEDS TO BE LEMONED
Owner-reported narrative. 11,000 miles reported. Look up ODI 11321470 at NHTSA ↗
Owner report 11324871 · 2020-05-17 (May 17, 2020)
AS YOUR RECORDS INDICATE A DEFECTIVE FUEL PUMP EXISTS ON THIS VEHICLE SINCE JANUARY 13TH. MY CALLS TO LEXUS HAVE ONLY SAID THEY ARE STILL LOOKING FOR A REMEDY.
Owner-reported narrative. Look up ODI 11324871 at NHTSA ↗
Owner report 11350581 · 2020-08-21 (August 21, 2020)
2 INCIDENTS- JULY 2020 DRIVING ON CITY STREETS, CAR WOULD NOT MOVE/ACCELERATE AFTER STOPPING AND HAD TO TURN OFF ENGINE AND RESTART ENGINE. THIS HAPPENED TWICE ON OUR WAY HOME. AUGUST 2020- DRIVING ON CITY STREET, CAR WAS AT STOP SIGNAL AND WOULD NOT ACCELERATE AFTER SEVERAL ATTEMPTS THE ACCELERATION DID RESUME.
Owner-reported narrative. 7,500 miles reported. Look up ODI 11350581 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
19V288000 · Air Bags:Knee Bolster
Reported: 2019-04-10 (April 10, 2019)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus ES vehicles. These vehicles are equipped with a driver knee air bag assembly mounted to the lower instrument panel (IP) that may have been improperly installed, possibly affecting the deployment of the knee air bag in the event of a crash.
Consequence: In the event of a crash, there is an increased risk of injury if the knee air bag does not deploy properly.
Remedy: Toyota will notify owners, and dealers will inspect and replace the driver knee air bag assembly, if necessary, free of charge. The recall began May 8, 2019. Owners may contact Toyota customer service at 1-800-255-3987. Toyota's numbers for this recall are KLD and KLE.
NHTSA campaign record ↗