2013 Lexus ES: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
33 owner complaints analyzed
0 distinct recall campaigns
45,000 mi median reported failure mileage
Scope: 2013 model year. Data snapshot: . 15 complaints include usable failure mileage.
Most common problems
Service Brakes is the most frequently named component, appearing in 9 of 33 complaints (27.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 10 | 30.3% |
| Engine operation | 2 | 6.1% |
| Electrical and battery issues | 2 | 6.1% |
| Steering behavior | 2 | 6.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes | 9 |
| Electrical System | 7 |
| Unknown Or Other | 5 |
| Vehicle Speed Control | 5 |
| Fuel/Propulsion System | 4 |
| Air Bags | 3 |
| Structure:Body | 2 |
| Visibility:Sun/Moon Roof Assembly | 2 |
Service Brakes: 9; Electrical System: 7; Unknown Or Other: 5; Vehicle Speed Control: 5; Fuel/Propulsion System: 4; Air Bags: 3; Structure:Body: 2; Visibility:Sun/Moon Roof Assembly: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 5 |
| 25,000 to 49,999 | 3 |
| 50,000 to 74,999 | 4 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 2 |
Under 25,000: 5; 25,000 to 49,999: 3; 50,000 to 74,999: 4; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 2
Under 25,000 miles has the most reports with usable mileage (5). 18 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2013 | 4 |
| 2015 | 2 |
| 2017 | 4 |
| 2018 | 1 |
| 2019 | 2 |
| 2020 | 3 |
| 2021 | 2 |
| 2022 | 3 |
| 2023 | 2 |
| 2024 | 3 |
| 2025 | 4 |
| 2026 | 3 |
2013: 4; 2015: 2; 2017: 4; 2018: 1; 2019: 2; 2020: 3; 2021: 2; 2022: 3; 2023: 2; 2024: 3; 2025: 4; 2026: 3
Pattern summary
Service Brakes leads the component reports. Braking behavior appears in 10 complaint narratives. Engine operation appears in 2 complaint narratives. Electrical and battery issues appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10511035 · 2013-05-07 (May 7, 2013)
I WAS DRIVING ON THE FREEWAY WHEN ALL OF A SUDDEN THE SUNROOF EXPLODED. THE NOISE WAS DEAFENING. THE GLASS CLEARLY EXPLODED UP AND THEN CHIPPED THE PAINT ON THE ROOF AND THE TRUNK. ALL WINDOWS WERE ROLLED UP AT THE TIME WITH THE AIR ON. NOTHING HIT MY CAR AND IT HAPPENED COMPLETELY ON IT'S OWN. THE DEALERSHIP IS NOT BEING HELPFUL AND THEY ARE BLAMING ME FOR IT. *TR
Owner-reported narrative. 22,300 miles reported. Look up ODI 10511035 at NHTSA ↗
Owner report 10525126 · 2013-07-16 (July 16, 2013)
LEXUS ES350 STALL OR HESITATION PROBLEM ON 2013 MODEL. MY CAR FREQUENTLY BUT INTERMITTENTLY HESITATES WHEN ACCELERATING FROM A STOP OR ROLLING STOP POSITION. I'VE HAD IT ABOUT 8 MONTHS AND IT HAS PROBABLY STALLED AT LEAST 100 TIMES. TULSA'S LEXUS DEALERSHIP SAYS THERE'S NOTHING WRONG WITH IT AND THAT LEXUS DESIGNED THE CAR THAT WAY FOR FUEL EFFICIENCY (YES, THAT IS WHAT THEY'VE TOLD ME, AND WITH A STRAIGHT FACE). MY 2010 ES DID THE SAME THING, AND MY 2007 ES DID THE SAME THING. YOU'D THINK I WOULD HAVE LEARNED MY LESSON BY NOW AND BOUGHT A…
Owner-reported narrative. 8,500 miles reported. Look up ODI 10525126 at NHTSA ↗
Owner report 10533049 · 2013-08-01 (August 1, 2013)
MY 2013 LEXUS ES 350 HAS A PANORAMA SUNROOF WHICH EXPLODED WHEN AN ATTENDED CLOSED THE PASSENGER SIDE DOOR. I ONLY HAD THE CAR EIGHT MONTHS AND HAVE LESS THAN 6,000 MILES. THE WEATHER THAT DAY WAS SUNNY AND 75 DEGREES.I SHUDDER TO THINK WHAT COULD HAVE HAPPEN IF MY 82 YEAR OLD MOM WAS IN THE CAR. WE HAD PLANS FOR THAT DAY TO TRAVEL OUT OF STATE THAT VERY DAY. THE SHATTER GLASS FELL INSIDE THE CAR. THIS IS A SAFETY ISSUE AS IF I HAD BEEN DRIVING DOWN THE FREEWAY JUST THE MERE SOUND OF THE EXPLOSION COULD HAVE STARTLE ME AND I MAY HAVE…
Owner-reported narrative. 5,800 miles reported. Look up ODI 10533049 at NHTSA ↗
Owner report 10552263 · 2013-11-14 (November 14, 2013)
EVER SINCE CAR WAS PURCHASED @ONE YEAR AGO, THERE ARE OCCASIONAL 1-3 SECOND HESITATIONS UPON ACCELERATION. THESE OCCUR FROM DEAD STOP OR AT LOW SPEEDS. TWO DEALERS HAVE EXAMINED THE COMPUTERS, FINDING NO EVIDENCE THAT THE PROBLEM EXISTS. THEY ALSO SAY NO OTHER LOCAL OWNER HAS COMPLAINED OF A SIMILAR PROBLEM AND THE MANUFACTURER REPORTEDLY HAS NO RECORD OF SUCH A COMPLAINANT NATIONWIDE. BUT A NUMBER OF DIFFERENT PASSENGERS IN THE CAR HAVE FELT THE HESITATION AND ASKED WHAT'S WRONG. I WISH I KNEW AND I WISH LEXUS KNEW. SINCE THIS HAS HAPPENED …
Owner-reported narrative. 250 miles reported. Look up ODI 10552263 at NHTSA ↗
Owner report 10735558 · 2015-07-21 (July 21, 2015)
THIS IS THE SECOND TIME IN TWO YEARS THE BATTERY HAS DIED ON THIS CAR. THE FIRST TIME WAS AUGUST 2014, JUST ONE MONTH PAST THE CAR ONE YEAR MARK. THE SECOND, THAT IS WHY I AM WRITING THIS COMPLAINT, IS ALMOST ONE YEAR TO THE DAY OF THE LAST BATTERY FAILURE. WHILE THE FIRST MAY BE WRITTEN OFF AS A BAD BATTERY, I DO NOT BELIEVE IN COINCIDENCES AND FEEL THERE IS AN ELECTRICAL PROBLEM WITH THIS CAR. I HAVE SEEN OTHER COMPLAINTS ON-LINE SO I THINK THERE IS SOMETHING MORE TO THIS PROBLEM THAN JUST BAD BATTERIES...UPDATED 09/03/15 *BF UPDATED 1…
Owner-reported narrative. 17,500 miles reported. Look up ODI 10735558 at NHTSA ↗
Owner report 10747289 · 2015-08-09 (August 9, 2015)
VEHICLE HAS THE "HESITATION ON ACCELERATING" OR "THROTTLE LAG" PROBLEM WHICH IS DOCUMENTED ON MANY MODELS OF BOTH TOYOTA AND LEXUS VEHICLES. VEHICLE HESITATES WHEN ACCELERATING FROM STOP LIGHT, SLOWING TO MAKE A TURN, OR IN TRAFFIC WHEN SLOWING AND THEN ACCELERATING. IT IS UNRESPONSIVE FOR 1-2 SECONDS THEN ACCELERATES FAST. THIS IS ESPECIALLY DANGEROUS WHEN CROSSING A BUSY UNCONTROLLED INTERSECTION. OCCURS ROUTINELY WHEN DRIVING EVERYDAY. THIS HESITATION IS DANGEROUS,NOT NORMAL, AND IS A SAFETY ISSUE THAT NEEDS ADDRESSING BY THE MANUFACTUR…
Owner-reported narrative. Look up ODI 10747289 at NHTSA ↗
Owner report 10947604 · 2017-01-25 (January 25, 2017)
WAS DRIVING IN WEST SACRAMENTO , WHEN THE CHECK ENGINE, CHECK HYBRID SYSTEM ALARMS WENT OFF.WITHIN 1 MINUTE , THE CAR WENT DEAD, NO POWER, NO STEERING. IF I WAS ON AN EXPRESS WAY , IT WOULD HAVE BEEN A GUARANTEED FATALITY FOR ME, MY FAMILY AND OTHER CARS INVOLVED. THE DEALERSHIP , LEXUS OF SACRAMENTO TOLD ME THE COMPUTER FAILED IN THE CAR. THE CAR HAS ONLY 55,000 MILES ON IT. I AM CONCERNED ABOUT THE QUALITY OF PARTS USED BY LEXUS. *TR
Owner-reported narrative. 55,500 miles reported. Look up ODI 10947604 at NHTSA ↗
Owner report 10970855 · 2017-04-06 (April 6, 2017)
I WAS PARKING MY CAR ON A COMMERCIAL COMPLEX. I AM PRESSING ON THE BRAKE AS THE CAR SLOWS DOWN. WHEN I FURTHER PRESSED ON THE BRAKE, THE CAR INSTEAD OF TAKING A COMPLETE STOP, ACCELERATED. IT HIT THE BUILDING IN FRONT OF ME. WHEN TRYING TO BACK UP, IT ACCELERATED AGAIN IN REVERSE. I PRESSED THE BRAKE REALLY HARD THEN IT STOPPED.
Owner-reported narrative. 58,000 miles reported. Look up ODI 10970855 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.