2011 Lexus ES: complaints, problems and recalls

CONSUMER WRITES IN REGARDS TO CHANGES MADE TO 2011 LEXUS ES 350 VEHICLE *TGW THE CONSUMER STATED SOMEONE USUALLY DRIVES HER VEHICLE, TO ONE LOCATION, AND LEAVE THE KEYS IN THE CAR, SO SHE CAN PICK IT UP WHEN SHE ARRIVES. THE CONSUMER HAS SINCE BEEN INFORMED BY THE DEALER, IT IS NO LONGER AN OPTION TO LEAVE THE KEYS IN THE VEHICLE. *JB

Owner-reported narrative. Look up ODI 10431050 at NHTSA ↗

WHILE TRAVELING ON THE HIGHWAY WITH THE TRAFFIC AT APPROXIMATELY 70MPH, MIDMORNING, WE HEARD A LOUD POP FROM THE CAR. WE SAW NOTHING ON THE ROAD AND NO ONE ELSE TRAVELING AROUND US EXPERIENCED ANY PROBLEMS. WE WERE NOTIFIED BY A CAR TRAVELING NEXT TO US THAT WE WERE LEAKING GAS. WE PROCEEDED OFF THE HIGHWAY AT THE FIRST EXIT AND PULLED INTO A GAS STATION AND SHUT DOWN THE CAR. WITHIN 8-10 MIN, THE ENTIRE TANK OF GAS (WE JUST FILLED THE TANK UP APPROXIMATELY 20 MIN PRIOR) HAD LEAKED ONTO THE GROUND. THE FIRE DEPT WAS CALLED JUST IN CASE THE CAR …

Owner-reported narrative. 1,998 miles reported. Look up ODI 10439276 at NHTSA ↗

CAPABILITY OF LEXUS ES 350 YEAR 2007: IT WAS IMPOSSIBLE FOR ONE TO BE LOCKED OUT OF ONE'S CAR WITH THE SMART KEY IN THE CABIN OR IN THE TRUNK. IF THE SMART KEY WERE IN THE CABIN, ONE COULD NOT LOCK THE DOORS AND WOULD BE ALERTED WITH LOUD CONTINUOUS SIGNAL. IF THE SMART KEY WERE IN THE TRUNK, ONE COULD NOT LOCK THE TRUNK AND WOULD ALERTED WITH A LOUD CONTINUOUS SIGNAL. THIS CAPABILITY DOES NOT EXIST WITH THE LEXUS ES 350 YEAR 2011: IF ONE LOCKS ALL THE DOORS TO THE CABIN AND THEN ACCIDENTALLY PLACES THE SMART KEY INTO THE TRUNK. THE TRUC…

Owner-reported narrative. Look up ODI 10440315 at NHTSA ↗

AT ABOUT 2:00 PM ON DEC 26, 2011, WHILE PARKING IN A PUBLIC COVERED GARAGE, I TURNED INTO THE PARKING SPACE, POSITIONED MY CAR, AND WAS ABOUT TO TURN OFF THE ENGINE WHEN THE CAR LURCHED FORWARD, HITTING THE CONCRETE WALL IN FRONT OF ME. THE PASSENGER IN MY CAR, MY 21 YEAR OLD DAUGHTER, ALSO A LICENSED DRIVER, FELT THE CAR LURCH AND ACCELERATE FORWARD. SINCE I HAD REACHED A GOOD PARKING POSITION, I AM CERTAIN THAT I HAD MY FOOT ON THE BRAKE AND WOULD NOT HAVE BEEN TRYING TO ACCELERATE. THE INJURY TO MY FOOT, FROM ALL INDICATIONS, SHOWS TH…

Owner-reported narrative. Look up ODI 10441934 at NHTSA ↗

TL* THE CONTACT OWNS A OWNS A 2011 LEXUS ES350. THE CONTACT STATED THAT THE DRIVER EXITED THE VEHICLE AND FORGOT TO SHUT THE IGNITION OFF. THE VEHICLE WAS EQUIPPED WITH A PUSH TO START AND STOP FEATURE. THE ENGINE CONTINUED TO RUN UNTIL A CARBON MONOXIDE DETECTOR SOUNDED. THE DRIVER SUFFERED CARBON MONOXIDE POISONING AND AS A RESULT, WAS TAKEN TO A HOSPITAL TO TREAT THE CONDITION. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.

Owner-reported narrative. Look up ODI 10458009 at NHTSA ↗

AT APPROXIMATELY 6:30PM, WHILE MAKING A RIGHT HAND TURN INTO A FRIENDS DRIVEWAY, THE VEHICLE SUDDENLY ACCELERATED ON IT'S OWN, AND THE BRAKES WOULD NOT WORK. THE VEHICLE CONTINUED TO THE RIGHT AS IF LOCKED IN TO THE RIGHT HAND POSITION, HIT A TREE AND FINALLY CAME TO A STOP BY HITTING HIGH CONCRETE STEPS. THE VEHICLE WAS TOWED TO THE DEALERSHIP, AND LATER TO THE BODY SHOP AS THE VEHICLE WAS NOT DRIVABLE. DURING THE INTERIM, THE VEHICLE WAS INSPECTED BY TOYOTA. POST INVESTIGATION, THE LETTER RECENTLY RECEIVED FROM TOYOTA STATES "DURING THE L…

Owner-reported narrative. Look up ODI 10460433 at NHTSA ↗

AT APPROXIMATELY 7:23 PM ON JULY 8, 2012, WHILE PARKING IN THE PARKING LOT OF OUR LOCAL CHURCH, THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN. THE CAR WAS ALMOST AT A COMPLETE STOP, WHEN THIS SUDDEN UNCONTROLLED ACCELERATION OCCURRED. AT THAT TIME LOTS OF PEOPLE WERE EXITING THE CHURCH AND WALKING TOWARDS THE PARKING LOT TO GET INTO THEIR CARS, WHILE OTHERS WERE INSIDE AND OUTSIDE THEIR VEHICLES WAITING FOR THE NEXT SERVICE TO START. I WAS TERRIFIED SINCE AS HARD AS I PUSHED THE BRAKE PEDAL, MY CAR CONTINUED ACCELERATING ; IT RAN OVER THE CONCRE…

Owner-reported narrative. 13,000 miles reported. Look up ODI 10466313 at NHTSA ↗

VEHICLE DUE FOR REGULAR, PERIODIC SERVICE AT LEXUS OF MANHATTAN. ARRIVED @ 07:00. AT 09:35 SERVICE MANAGER INFORMED US OF SERIOUS PROBLEMS WITH THE ROTORS, BRAKES, AND ALIGNMENT. SAID THEY HAD COMPLETED THE ALIGNMENT AND CAUTIONED THE VEHICLE WOULD HAVE TO SUBSEQUENTLY HAVE MAJOR BRAKING SYSTEM REPAIRS. VEHICLE WAS LEASED NEW IN MAY 2011. HAD NEVER EXHIBITED A SINGLE PROBLEM. WAS DRIVEN ~98% HIGHWAYS. ALWAYS GARAGED. NEVER PARKED ON A CITY STREET. THIS LEXUS EITHER IS A "LEMON" OR THE DEALER IS FABRICATING THE TRUTH. PROBLEMS REPORT…

Owner-reported narrative. 11,200 miles reported. Look up ODI 10549838 at NHTSA ↗