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U.S. public vehicle records

2016 Lexus ES HYBRID: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

7 owner complaints analyzed

0 distinct recall campaigns

12,950 mi median reported failure mileage

Scope: 2016 model year. Data snapshot: . 6 complaints include usable failure mileage.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Owner-reported patterns

Most common problems

Service Brakes is the most frequently named component, appearing in 4 of 7 complaints (57.1%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior457.1%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Service Brakes
4
Unknown Or Other
2
Air Bags
1
Electrical System
1
Engine
1
Power Train
1
Steering
1
Vehicle Speed Control
1
Component breakdown data
CategoryCount
Service Brakes4
Unknown Or Other2
Air Bags1
Electrical System1
Engine1
Power Train1
Steering1
Vehicle Speed Control1

Service Brakes: 4; Unknown Or Other: 2; Air Bags: 1; Electrical System: 1; Engine: 1; Power Train: 1; Steering: 1; Vehicle Speed Control: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
4
25,000 to 49,999
1
50,000 to 74,999
1
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0004
25,000 to 49,9991
50,000 to 74,9991
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 4; 25,000 to 49,999: 1; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (4). 1 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2016
2
2018
1
2019
1
2020
1
2021
2
Complaints over time data
CategoryCount
20162
20181
20191
20201
20212

2016: 2; 2018: 1; 2019: 1; 2020: 1; 2021: 2

Pattern summary

Service Brakes leads the component reports. Braking behavior appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10860565 · 2016-04-20 (April 20, 2016)

TL* THE CONTACT OWNS A 2016 LEXUS ES300H. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE VEERED OFF THE ROAD AND CRASHED INTO AN EMBANKMENT WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. THE PRE COLLISION AND LANE DEPARTURE ASSIST FAILED. A POLICE REPORT WAS FILED. NO MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO A TOW YARD AND THEN A COLLISION CENTER WHERE THE VEHICLE WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,429.

Owner-reported narrative. 2,429 miles reported. Look up ODI 10860565 at NHTSA ↗

Owner report 10934805 · 2016-12-12 (December 12, 2016)

WHILE PLACING THE STICK SHIFT IN APPROPRIATE POSITION, THE TOP OF THE SHIFT KNOW BEGAN TO SPIN AROUND, CAUSING DRIVER TO LOSE GRIP OF STICK. THIS OCCURRED INITIALLY WITH VEHICLE STOPPED AND ATTEMPTING TO PUT VEHICLE IN PARK. UPON CONTACT WITH DEALERSHIP (LEN STOLER, LEXUS OF TOWSON) AND BRINGING THE CAR IN FOR INSPECTION, TWO SERVICE REPS AND A SERVICE TECHNICIAN AGREED THAT THE KNOB SHOULD NOT SPIN. THE TECHNICIAN STATED THAT IT WAS A POTENTIAL SAFETY ISSUE. AFTER DROPPING THE CAR OFF, THE DEALERSHIP CONTACTED ME TO STATE THAT THIS WAS NOR…

Owner-reported narrative. 7,900 miles reported. Look up ODI 10934805 at NHTSA ↗

Owner report 11129222 · 2018-09-13 (September 13, 2018)

I HAVE A LEXUS 300 ES HYBRID THAT ADVERTISES 39/40 MPG. I HAVE BEEN GETTING IN THE UPPER 28-31 MPG FOR 2 AND A HALF YEARS NOW .WHEN I FIRST RECEIVED THE VEHICLE IN THE FIRST MONTH I COMPLAINED ABOUT THIS GAS MILEAGE PROBLEM. THEY TOLD ME THE VEHICLE NEEDED TO BREAK IN FOR 500 MILES. AFTER THAT I CONTACTED LEXUS AGAIN, THEY SAID THE CAR NEEDED A 2000 MILE BREAK IN . I KEEP GETTING MORE AND MORE EXCUSES AND THE RUN AROUND. THEN THEY TOLD ME IT WAS MY DRIVING HABIT. I HAVE A CLASS A COMMERCIAL DRIVERS LICENSE AND HAVE BEEN DRIVING BIG RIGS FOR OV…

Owner-reported narrative. 800 miles reported. Look up ODI 11129222 at NHTSA ↗

Owner report 11209302 · 2019-05-22 (May 22, 2019)

APRIL 26, 2019 WAS DRIVING WITH FAMILY OUR 2016 LEXUS ES300H ON I-44 WEST, HEADING INTO JOPLIN, MO. THE RADAR CRUISE CONTROL WAS SET TO 75 MPH, AND I WAS DRIVING IN LEFTMOST PASSING LANE BEHIND A CAR GOING ABOUT 65 MPH, WHICH KEPT MY SPEED ALSO AT 65 MPH. THE CAR DIRECTLY IN FRONT OF ME MOVED TO AN OPEN LANE TO THE RIGHT, WITH CLEAR PATH IN FRONT OF MY VEHICLE TO ALLOW ACCELERATION UP TO 75 MPH. NOTE: IT WAS A CLEAR DAY, SLIGHTLY CLOUDY, ROAD WAS FLAT, NO CURVES. INSTEAD OF ACCELERATING MY VEHICLE SUDDENLY INSTEAD APPLIED THE BRAKES, THE A…

Owner-reported narrative. 52,000 miles reported. Look up ODI 11209302 at NHTSA ↗

Owner report 11327197 · 2020-06-04 (June 4, 2020)

A DELAY/SLIPPAGE IS OCCURRING NOT FROM BRAKES BUT WITHIN THE PEDAL INSIDE THE CAR WHEN APPLY HARD STOP., CHANGED BRAKES AND ROTORS BUT NOISE STILL OCCURRING I BELIEVE ITS FROM THE BRAKE BOOSTER OR THE ELECTRONIC BRAKE PUMP. NO RECALLS FOUND FOR 2016 BUT SAME ISSUE AND RECALL FOUND IN 2019 ES300H. I'VE BEEN EXPERIENCING THIS SINCE I BOUGHT THE CAR BUT DIDN'T THINK MUCH OF IT UNTIL MY CERTIFIED MASTER TECH LOOKED AT IT. AND THE LOOK ON HIS FACE WAS SCARY. *TR

Owner-reported narrative. 18,000 miles reported. Look up ODI 11327197 at NHTSA ↗

Owner report 11396375 · 2021-02-15 (February 15, 2021)

I ATTEMPTED EMERGENCY BRAKING ON ELEVATED HIGHWAY DURING SNOWY CONDITIONS. SPEED WAS APPROXIMATELY 40-45 MPH. PRESSED FIRMLY ON BRAKE PEDAL AND NOTHING. NOTHING. BEGAN PUMPING ON BRAKES AND STILL NOTHING. STEERED CAR AWAY FROM BRAKING VEHICLES IN FRONT OF ME AND VEERED CAR INTO MEDIAN WALL TO AVOID REAR END COLLISION. . SEVERE DAMAGE TO CAR, BUT NO AIR BAG DEPLOYMENT AND AVOIDED HITTING ANY OTHER CARS. I'VE HAD ABS ON MULTIPLE TOYOTA AND LEXUS VEHICLES IN THE PAST, I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS. THERE WAS NO BRAKING. I HAVE PICT…

Owner-reported narrative. 36,000 miles reported. Look up ODI 11396375 at NHTSA ↗

Owner report 11436189 · 2021-10-10 (October 10, 2021)

The vehicle started experiencing the vaccum leak in the master brake cylinder/actuator/booster where the booster pump would run continually every 15 seconds causing the danger to brake failure. Dealer was contacted but refused to help. Eventhough toyota prius hybrids and newer and some other toyota that share the same design brake booster and master cylinder has been recalled previously. It is common failing component but dealer does not provide any assistance leaving vehicle owners pay thousands to replace abs brake components and bleed the sy…

Owner-reported narrative. Look up ODI 11436189 at NHTSA ↗

Recall history

0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

No recall campaigns are recorded in this snapshot.