2021 Kia TELLURIDE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
357 owner complaints analyzed
5 distinct recall campaigns
3,150 mi median reported failure mileage
Scope: 2021 model year. Data snapshot: . 40 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 100 of 357 complaints (28.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 24 | 6.7% |
| Electrical and battery issues | 19 | 5.3% |
| Engine operation | 16 | 4.5% |
| Transmission and shifting | 12 | 3.4% |
| Steering behavior | 12 | 3.4% |
| Fuel system concerns | 5 | 1.4% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 100 |
| Engine | 62 |
| Visibility/Wiper | 62 |
| Electrical System | 38 |
| Structure:Body | 33 |
| Power Train | 26 |
| Suspension | 20 |
| Forward Collision Avoidance: Warnings | 15 |
Unknown Or Other: 100; Engine: 62; Visibility/Wiper: 62; Electrical System: 38; Structure:Body: 33; Power Train: 26; Suspension: 20; Forward Collision Avoidance: Warnings: 15
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 33 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 3 |
| 75,000 to 99,999 | 4 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 33; 25,000 to 49,999: 0; 50,000 to 74,999: 3; 75,000 to 99,999: 4; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (33). 317 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2020 | 17 |
| 2021 | 52 |
| 2022 | 35 |
| 2023 | 36 |
| 2024 | 72 |
| 2025 | 61 |
| 2026 | 84 |
2020: 17; 2021: 52; 2022: 35; 2023: 36; 2024: 72; 2025: 61; 2026: 84
Pattern summary
Unknown Or Other leads the component reports. Braking behavior appears in 24 complaint narratives. Electrical and battery issues appears in 19 complaint narratives. Engine operation appears in 16 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11350372 · 2020-08-20 (August 20, 2020)
I DROVE TO WORK, ON A REGULAR ROAD, AT 40-45 MPH. NO ISSUE. I PARKED MY CAR AND WHEN I CAME OUT 12 HOURS LATER I HAD A CRACK THAT STARTED AT THE BASE OF MY WINDSHIELD AND SPREAD ABOUT A QUARTER OF THE LENGTH OF MY WINDSHIELD. I WAS NOT PARKED UNDER A TREE AND THERE WAS NO INCLEMENT WEATHER. THERE WAS NO REASON FOR IT TO HAPPEN. TO MAKE MATTERS WORSE, I HAVE ONLY HAD THE CAR FOR LESS THAN A WEEK.
Owner-reported narrative. Look up ODI 11350372 at NHTSA ↗
Owner report 11354323 · 2020-09-10 (September 10, 2020)
BRAND NEW WITH ONLY 772 MILES ON VEHICLE AND THE FIRST ROCK TO HIT WINDSHIELD CAUSED QUARTER SIZE CRACK ON WINDSHIELD. AN I LITERALLY MEAN FIRST TIME A PEBBLE HIT WINDSHIELD SINCE I DROVE IT OFF THE LOT. WAS DRIVING 62MPH ON FREEWAY WHEN I HEARD A SMALL TICK AND LOOKED AND IMMEDIATELY WENT REALLY? I HAVE HAD TWO CHIPS ON MY PREVIOUS 8 VEHICLES AND BOTH TIME THE NOISE MADE STARTLED ME AND THIS I ONLY HEARD IT CAUSE MY RADIO WAS OFF.
Owner-reported narrative. 772 miles reported. Look up ODI 11354323 at NHTSA ↗
Owner report 11361397 · 2020-09-27 (September 27, 2020)
09/26/2020, 2:30PM CST, WHILE VEHICLE WAS IN STATIONARY 'AUTO HOLD' POSITION, STEPPED ON ACCELERATOR, CAUSING VEHICLE TO LURCH FORWARD VIOLENTLY, RESULTING IN A REAR-END COLLISION WITH ANOTHER VEHICLE IN FRONT OF TELLURIDE. FILED UNDER PROGRESSIVE CLAIM #201457380, 09/26/2020.
Owner-reported narrative. 804 miles reported. Look up ODI 11361397 at NHTSA ↗
Owner report 11362137 · 2020-10-01 (October 1, 2020)
CHIPPED GLASS FROM ROCK/DEBRIS, WINDSHIELD INSTANTLY CRACKED.
Owner-reported narrative. 3,000 miles reported. Look up ODI 11362137 at NHTSA ↗
Owner report 11372396 · 2020-10-30 (October 30, 2020)
LAST WEEK THE FRONT COLLISION WARNING AND LANE DEPARTURE WARNING ILLUMINATED ON THE DASH AND TODAY THE WINDSHIELD HAS A CRACK IN IT, NOTHING HAS HIT THE WINDSHIELD IT WAS PARKED IN THE DRIVEWAY. 2021 S MODEL 2800 MILES ON THE CLOCK
Owner-reported narrative. 2,800 miles reported. Look up ODI 11372396 at NHTSA ↗
Owner report 11372907 · 2020-11-03 (November 3, 2020)
WHILE DRIVING THE VEHICLE ON A RURAL HIGHWAY, TAKING MY CHILDREN TO SCHOOL, I HEARD A LOUD POP NOISE COMING FROM THE TOP OF THE CAR. AT THE TIME THIS HAPPENED, THE VEHICLE WAS ON A STRAIGHT SECTION OF THE HIGHWAY MOVING AT APPROXIMATELY 55 MPH. THE DRIVERS SIDE WINDOW WAS OPEN SLIGHTLY AND OFTEN VIBRATES AT CERTAIN LOCATIONS OF HOW FAR DOWN THE WINDOW IS OPENED. UPON RETURNING HOME FROM SCHOOL DROP OFF, I CHECKED THE EXTERIOR OF THE CAR AND GOT A CHAIR TO STAND ON TO SEE THE TOP OF THE CAR. THAT IS WHEN I SAW THE LARGE HOLE IN THE MIDDLE OF …
Owner-reported narrative. 2,200 miles reported. Look up ODI 11372907 at NHTSA ↗
Owner report 11375446 · 2020-11-19 (November 19, 2020)
I RECENTLY DROVE MY NEW 2021 TELLURIDE SX TO MY CABIN IN GA. AND FOUND A MAJOR ISSUE WITH THE HEADLIGHTS WHILE DRIVING THROUGH THE BACKWOODS. THE VISIBILITY USING THE LED HEADLIGHTS AND HIGH BEAMS ARE TERRIBLE AND POSE A DANGER. IF YOU ARE DRIVING DOWNHILL AND THE ROAD GOES UP OR TURNS YOU HAVE ZERO VISIBILITY, IT ACTUALLY CREATES A LINE AS IN MY PICTURE. I BROUGHT IT INTO MY KIA DEALER AND THEY SAID CORPORATE IS AWARE OF IT BUT THERE IS NO FIX AS OF YET SO THEY ADJUSTED THEM AS BEST THEY COULD. THIS IS EXTREMELY DANGEROUS AND PEOPLE WILL DIE I…
Owner-reported narrative. 1,500 miles reported. Look up ODI 11375446 at NHTSA ↗
Owner report 11375840 · 2020-11-22 (November 22, 2020)
WHILE DRIVING ON THE HIGHWAY A SMALL PEBBLE HIT THE WINDSHIELD AND CAUSED A CHIP. AFTER PARKING AND THEN RETURNING TO THE CAR 2 HOURS LATER THE CHIP HAD SPREAD INTO A VERY LARGE CRACK ACROSS THE ENTIRE WINDSHIELD. THE WINDSHIELD SHOULD NOT CRACK AFTER A CHIP LIKE THIS. THE ENTIRE WINDSHIELD MUST NOW BE REPLACED AT SIGNIFICANT COST.
Owner-reported narrative. 3,000 miles reported. Look up ODI 11375840 at NHTSA ↗
Recall history
5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
21V164000 · Air Bags:Sensor:Occupant Classification:Front Passenger | Air Bags: Air Bag/Restraint Control Module
Reported: 2021-03-11 (March 11, 2021)
Kia Motors America (Kia) is recalling certain 2021 Telluride, K5, and Forte vehicles. The Occupant Classification and Detection System (OCS/ODS) unit may not detect the presence of a child restraint system in the front passenger seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence: In the event of a crash, deployment of the front passenger air bag, with a child in that seat, can increase the risk of injury to the child.
Remedy: Kia will notify owners, and dealers will replace the OCS/ODS unit, free of charge. The recall began March 18, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC207.
NHTSA campaign record ↗22V626000 · Trailer Hitches
Reported: 2022-08-15 (August 15, 2022)
Kia America, Inc. (Kia) is recalling certain 2020-2022 Telluride vehicles potentially equipped with a Genuine Kia 4-pin tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and a wiring harness extension. Dealers will also inspect and replace the tow hitch harness assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed April 12, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC247.
NHTSA campaign record ↗24V214000 · Power Train:Driveline:Driveshaft
Reported: 2024-03-20 (March 20, 2024)
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.
Consequence: A vehicle roll away increases the risk of a crash or injury.
Remedy: Owners are advised to manually engage the emergency parking brake prior to exiting the vehicle until the recall remedy is performed. Dealers will update the electronic parking brake software and replace any damaged intermediate shafts as necessary, free of charge. Owner notification letters were mailed May 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC303.
NHTSA campaign record ↗24V407000 · Seats:Front Assembly:Power Adjust
Reported: 2024-06-05 (June 5, 2024)
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
Consequence: A fire increases the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a bracket for the power seat switch back covers and replace the seat slide knobs, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC316.
NHTSA campaign record ↗26V430000 · Seats:Front Assembly:Power Adjust
Reported: 2026-07-02 (July 2, 2026)
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob or an improper recall 24V407 repair, which can result in a fire while parked or driving.
Consequence: A fire increases the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install an electronic fuse assembly, free of charge. Owner notification letters are expected to be mailed August 13, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC374. This recall replaces NHTSA recall number 24V407. Vehicles already repaired under the previous recall will need to have the new remedy completed. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 17, 2026.
NHTSA campaign record ↗