2024 Kia SPORTAGE PHEV: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
12 owner complaints analyzed
1 distinct recall campaigns
Not available median reported failure mileage
Scope: 2024 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 4 of 12 complaints (33.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 3 | 25.0% |
| Electrical and battery issues | 1 | 8.3% |
| Steering behavior | 1 | 8.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 4 |
| Unknown Or Other | 4 |
| Vehicle Speed Control | 4 |
| Engine | 2 |
| Forward Collision Avoidance: Adaptive Cruise Control | 1 |
| Forward Collision Avoidance: Automatic Emergency Braking | 1 |
| Power Train | 1 |
| Structure:Body | 1 |
Electrical System: 4; Unknown Or Other: 4; Vehicle Speed Control: 4; Engine: 2; Forward Collision Avoidance: Adaptive Cruise Control: 1; Forward Collision Avoidance: Automatic Emergency Braking: 1; Power Train: 1; Structure:Body: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 12 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 6 |
| 2025 | 4 |
| 2026 | 2 |
2024: 6; 2025: 4; 2026: 2
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 3 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11617002 · 2024-09-28 (September 28, 2024)
While driving in cruise mode at 70mph in the [XXX] , the vehicle suddenly accelerated to 110mph. I detected the issue when I felt the car speeding up by itself, so I proceed to brake to avoid any accidents. As you might already have noticed, this is a major safety concern. I tried setting the car to cruise mode again, and it repeated the same action. The car was sent to the dealership, but they couldn't fix the issue. Reset the car and apparently was solved. Two months later, while driving my daily commute, the car repeated the same issue st…
Owner-reported narrative. Look up ODI 11617002 at NHTSA ↗
Owner report 11619422 · 2024-10-11 (October 11, 2024)
I am reporting an incident of sudden unintended acceleration of my 2024 Kia Sportage plug-in Hybrid. On Oct. 11, 2024, my wife was parking the vehicle in a lot near our home when the car suddenly accelerated, only stopping when it crashed into the side of a building. My wife was not injured, though the vehicle was damaged. She insists she did not accidentally hit the accelerator instead of the brake. I have reported the incident to Kia, and we have filed a claim with our insurance company.
Owner-reported narrative. Look up ODI 11619422 at NHTSA ↗
Owner report 11619892 · 2024-10-15 (October 15, 2024)
On Oct. 11, 2024, I was pulling into a parking spot when my vehicle suddenly accelerated. My foot was not on the accelerator. I braked but not in time to stop the car before it hit the side of a building. I was not injured, but do not want to use drive the vehicle until I understand what happened and whether this sudden unintended acceleration defect can be fixed.
Owner-reported narrative. Look up ODI 11619892 at NHTSA ↗
Owner report 11626682 · 2024-11-21 (November 21, 2024)
The digital instrument cluster panel goes blank intermittently and without warning while I am driving.Within moments, the instrument panel reads: "System Reset". The information then reappears on the panel, displaying important information (speedometer, fuel gauge, etc.). My speed, however has been significantly reduced. I was driving on the highway at 70 mph when the instrument panel shut down (went blank). When it reappeared after "System Reset", I was going 48 mph.I believe this is a safety issue as it fails to comply with the requirements…
Owner-reported narrative. Look up ODI 11626682 at NHTSA ↗
Owner report 11629616 · 2024-12-09 (December 9, 2024)
I bought the car in July 2024. After approximately 2 months after taking possession I took the car on a trip. While driving on the highway I engaged the cruise control. The vehicle immediately set to 110mph. I immediately turned it off and didn't drive that fast. I tried to reengage the cruise control multiple times and the speed still went to 110mph. I've taken the vehicle to a Kia dealership the car was there for 2 months. There is no fix at this time. Just told not to use the cruise control. The dealership told me it's a known problem.
Owner-reported narrative. Look up ODI 11629616 at NHTSA ↗
Owner report 11630848 · 2024-12-15 (December 15, 2024)
We had ~2100 miles on our vehicle. We had been driving on the highway for an hour when engine temperature warning light came on. We pulled over and turned off the car. We waited 30 minutes then opened the hood to inspect the coolant level. The coolant level was at "min." We looked under the car to see if any coolant was leaking and no coolant was visible under the car. We turned the car back on and sat in park for ~1 min. The engine temperature warning light came back on. We turned the car off and waited one hour. We turned the car back on, sta…
Owner-reported narrative. Look up ODI 11630848 at NHTSA ↗
Owner report 11648622 · 2025-03-17 (March 17, 2025)
My sunroof shattered without anything hitting it.
Owner-reported narrative. Look up ODI 11648622 at NHTSA ↗
Owner report 11678731 · 2025-08-06 (August 6, 2025)
While driving my 2024 Kia Sportage PHEV X-Line AWD the instrument panel went black for 3-5 seconds and appeared to be "re-booting/resetting". The first time this occurred was approximately March 2025 (odometer reading approximately 6000 miles) and the issue has re-occurred numerous times (30+) since then (current odometer reading is 12,410). There was no warning prior to this happening and there were no warning lamps, messages, or other symptoms of any problems with the vehicle. I took the car into my local Kia dealer to have them check the i…
Owner-reported narrative. Look up ODI 11678731 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
25V874000 · Trailer Hitches | Electrical System: Instrument Cluster/Panel
Reported: 2025-12-17 (December 17, 2025)
Kia America, Inc. (Kia) is recalling certain 2023-2025 Sportage Plug-In Hybrid Electric (PHEV) and 2024-2025 Sportage vehicles equipped with a 4.2" screen and a Genuine Kia tow hitch harness accessory. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Consequence: An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy: Dealers will replace the tow hitch harness control module, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC359. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 31, 2025.
NHTSA campaign record ↗