2024 Kia SOUL: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
29 owner complaints analyzed
0 distinct recall campaigns
6,000 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 2 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 9 of 29 complaints (31.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 5 | 17.2% |
| Electrical and battery issues | 3 | 10.3% |
| Steering behavior | 3 | 10.3% |
| Engine operation | 2 | 6.9% |
| Transmission and shifting | 1 | 3.4% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 9 |
| Unknown Or Other | 8 |
| Engine | 4 |
| Forward Collision Avoidance: Warnings | 3 |
| Lane Departure: Assist | 3 |
| Back Over Prevention: Warnings | 2 |
| Exterior Lighting | 2 |
| Forward Collision Avoidance: Automatic Emergency Braking | 2 |
Electrical System: 9; Unknown Or Other: 8; Engine: 4; Forward Collision Avoidance: Warnings: 3; Lane Departure: Assist: 3; Back Over Prevention: Warnings: 2; Exterior Lighting: 2; Forward Collision Avoidance: Automatic Emergency Braking: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 27 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 8 |
| 2025 | 12 |
| 2026 | 9 |
2024: 8; 2025: 12; 2026: 9
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 5 complaint narratives. Electrical and battery issues appears in 3 complaint narratives. Steering behavior appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11595961 · 2024-06-23 (June 23, 2024)
Budget rental out of KSGF. THIS DANGEROUS COMPACT SUV IS UNFIT FOR UNITED STATES ROADS AND INTERSTATE HIGHWAYS. IN 2 WEEKS THE CAR OVER 8x Attempted to Overpower my driver inputs nearly driving me in to semi tractor trailer rigs. Further every time that happens a loud annoying message to take a coffee break even 7 minutes into the drive since engine start up. The partial Turn Off only partly lessens this Dangerous technology. It attempts to STOP THE DRIVER FROM STEERING AND ACCELERATOR AND EVEN BRAKE INPUTS. maybe appropriate in South Korea typ…
Owner-reported narrative. Look up ODI 11595961 at NHTSA ↗
Owner report 11598232 · 2024-07-02 (July 2, 2024)
The entire instrument cluster above the steering wheel is blacked out, and the car is constantly saying “wrong driving direction detected.” I cannot see my speed, fuel gauge, odometer or whether there are safety alerts.
Owner-reported narrative. Look up ODI 11598232 at NHTSA ↗
Owner report 11613757 · 2024-09-10 (September 10, 2024)
THE BRAKE PEDAL RUBBER IS MADE OF A HARD PLASTIC OR SYNTHETIC RUBBER. BOTH I AND MY WIFES FOOT SLIDES OFF OF IT NO MATTER WHAT TYPE OF SHOE WERE WEARING. I STARTED WEARING TENNIS SHOES, HELPED A LITTLE. BUT I'VE NEARLY HAD SEVERAL WRECKS WHERE I WAS GOING SLOW CAME UP TO THE LIGHT AND MY FOOTS COME OFF THE PEDDLE AND I NEARLY RAN INTO THE STOPPED CAR INFRONT OF ME, I MEAN BY INCHES. I PUT BOTH FEET ON THE PEDDLE NOW WITH ONE UP ON THE PEDDLE METAL STEM THAT HOLDS THE PAD OWN OUT OF AN ABUNDANCE OF CAUTION. I'M REALLY AFRAID TO DRIVE THE CAR.IT'…
Owner-reported narrative. Look up ODI 11613757 at NHTSA ↗
Owner report 11614930 · 2024-09-16 (September 16, 2024)
While sitting at a light, the vehicle would completely turn off! I put the vehicle in park and attempt to restart it. After several attempts, the vehicle would turn on and work properly. This happened to me on 2 occasions. The first time it happened was [XXX]. (My son and I were on the way to church).The second time was approx. a week and a half later. Then, on 8/8/24 about a week after the second stalling, the check engine light came on. I called the dealership and explained the problem. I took the vehicle to the dealership on [XXX] and on [X…
Owner-reported narrative. Look up ODI 11614930 at NHTSA ↗
Owner report 11616862 · 2024-09-27 (September 27, 2024)
Size: P205/60R16 My Daughter was driving when all of a sudden the Front Driver Tire exploaded while taking a turn on a residential street. There was no nail or puncture to the tire (see photos). We do have a video showing that there is no puncture damage via nail or sharp object, but the video file is too large.
Owner-reported narrative. Look up ODI 11616862 at NHTSA ↗
Owner report 11623711 · 2024-11-05 (November 5, 2024)
I parked my car in the assigned parking spot. It was vandalized for theft at 5 pm by Kia Boys. Because it was a 2024 model, it was not a class vehicle that I could file a settlement claim. This is an ongoing issue, thieves are still going around looking for vulnerable vehicles to steal for joyride. It will cost 3500 to fix and many damaged owners like me don't even have any legal recourse to get the cost reimbursed.
Owner-reported narrative. Look up ODI 11623711 at NHTSA ↗
Owner report 11624419 · 2024-11-10 (November 10, 2024)
Went out to my car one morning and my entire instrument cluster was black. I could not see my speedometer, gas gauge, mileage, nothing. Had to drive it for 2 days while using waze to keep track of my speed until I could get my car into the dealership. I have been waiting for 3 months now for the part
Owner-reported narrative. Look up ODI 11624419 at NHTSA ↗
Owner report 11630215 · 2024-12-11 (December 11, 2024)
Headlights are not bright enough. In areas with no street lights it’s like driving with candles. The light is yellow and dim. This is a new car
Owner-reported narrative. Look up ODI 11630215 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.