2018 Kia NIRO: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
58 owner complaints analyzed
3 distinct recall campaigns
27,291 mi median reported failure mileage
Scope: 2018 model year. Data snapshot: . 20 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 18 of 58 complaints (31.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 13 | 22.4% |
| Transmission and shifting | 11 | 19.0% |
| Braking behavior | 10 | 17.2% |
| Engine operation | 2 | 3.4% |
| Steering behavior | 2 | 3.4% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 18 |
| Power Train | 18 |
| Engine | 16 |
| Unknown Or Other | 10 |
| Service Brakes | 6 |
| Vehicle Speed Control | 4 |
| Structure:Body | 3 |
| Exterior Lighting | 2 |
Electrical System: 18; Power Train: 18; Engine: 16; Unknown Or Other: 10; Service Brakes: 6; Vehicle Speed Control: 4; Structure:Body: 3; Exterior Lighting: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 10 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 3 |
| 150,000 and above | 3 |
Under 25,000: 10; 25,000 to 49,999: 2; 50,000 to 74,999: 1; 75,000 to 99,999: 1; 100,000 to 149,999: 3; 150,000 and above: 3
Under 25,000 miles has the most reports with usable mileage (10). 38 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 8 |
| 2019 | 3 |
| 2021 | 2 |
| 2022 | 1 |
| 2023 | 14 |
| 2024 | 13 |
| 2025 | 6 |
| 2026 | 11 |
2018: 8; 2019: 3; 2021: 2; 2022: 1; 2023: 14; 2024: 13; 2025: 6; 2026: 11
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 13 complaint narratives. Transmission and shifting appears in 11 complaint narratives. Braking behavior appears in 10 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11058078 · 2018-01-02 (January 2, 2018)
ENGINE/TRANSMISSION BECOMES VERY SLUGGISH AS TEMPERATURES DROP AND THE TRANSMISSION SEEMS TO BE "ENGINE BRAKING" THE VEHICLE, MAKING COASTING NEARLY IMPOSSIBLE. PUTTING THE VEHICLE IN NEUTRAL ALLOWED THE CAR TO NORMALLY COAST BUT ONCE BACK IN DRIVE, ACCELERATION WAS TAXING. THE VEHICLE LACKS ANY POWER AND IS RUINING THE FUEL ECONOMY TRYING TO GET THE CAR UP TO SPEED.
Owner-reported narrative. 4,230 miles reported. Look up ODI 11058078 at NHTSA ↗
Owner report 11081995 · 2018-03-29 (March 29, 2018)
WIRING HARNESS CHEWED UP BY RODENTS 6 WEEKS AFTER BUYING CAR NEW. ONLY 1900 MILES ON CAR. CAR WAS PARKED BETWEEN '01 TOYOTA TACOMA AND '04 F250 DIESEL, WHICH HAVE BEEN THERE SINCE NEW WITHOUT PROBLEMS, AS WAS A '06 VW DIESEL, AND A '12 VW DIESEL, ALSO PARKED THERE SINCE NEW. THE USE OF SOY BASED INSULATION ON THE WIRING HAS TURNED VEHICLES INTO ROLLING FOOD SOURCES. WITH CRITICAL FUNCTIONS NOW CONTROLLED ELECTRICALLY RATHER THAN MECHANICALLY (THROTTLE TRANSMISSION AND STEERING), THIS A MAJOR SAFETY HAZARD, NOT TO MENTION EXTREMELY COSTLY $200…
Owner-reported narrative. 1,927 miles reported. Look up ODI 11081995 at NHTSA ↗
Owner report 11083238 · 2018-04-04 (April 4, 2018)
I AM WRITING TO YOUR COMPANY IN REGARDS TO A SERIOUS ACCIDENT WHICH HAPPENED ON THE DATE OF SATURDAY, MARCH 24TH AROUND 4PM EST. THIS ACCIDENT INVOLVED MY FAMILY AND I DRIVING THE NEW KIA NIRO HYBRID EX W/ TECH PKG WE PURCHASED FROM SANSONE DEALERSHIP ON NOVEMBER 24TH, 2017. MY VEHICLE WAS INVOLVED IN THE ACCIDENT ON ROUTE 22 HIGHWAY WHILE DRIVING EASTWARDS AT THE SPEEDS OF AROUND 35-36 MPH AS THERE WAS A TRAFFIC FLOW AND ALSO A TRAFFIC STOP OF CARS. OUR VEHICLE (KIA NIRO) WAS ABOUT 2-3 CAR DISTANCE BEHIND THE VEHICLE IN FRONT AND AS WE WERE TR…
Owner-reported narrative. 1,145 miles reported. Look up ODI 11083238 at NHTSA ↗
Owner report 11099431 · 2018-06-03 (June 3, 2018)
PURCHASED THE VEHICLE WITH SAFETY TECH PACKAGE WHICH INCLUDES AEB (AUTO EMERGENCY BRAKING) AND VEHICLE DID NOT STOP EVEN WHEN I APPLIED FULL BRAKES TO PREVENT A COLLISION. THE MAIN REASON I PURCHASED THIS VEHICLE WAS FOR THIS SAFETY FEATURE.
Owner-reported narrative. 1,800 miles reported. Look up ODI 11099431 at NHTSA ↗
Owner report 11123599 · 2018-08-31 (August 31, 2018)
NO INCIDENT TO REPORT. DESIGN SAFETY ISSUE. THE DESIGN OF THE EMERGENCY LIFTGATE SAFETY RELEASE REQUIRES THE USE OF THE VEHICLE'S MECHANICAL KEY TO EXIT THE VEHICLE THROUGH THE REAR LIFTGATE IN AN EMERGENCY (SEE OWNERS MANUAL PAGE 4-26. THE NEED TO HAVE A KEY IN HAND UTTERLY DEFEATS THE INTENDED CONCEPT OF AN EMERGENCY RELEASE. THIS DESIGN WOULD BE COMPLETELY UNACCEPTABLE FOR THE TRUNK OF A SEDAN AND IT SHOULD ALSO BE UNACCEPTABLE FOR A HATCHBACK OR LIFTGATE. A RELATIVELY INEXPENSIVE FIX WOULD BE TO INSTALL A SIMPLE METAL LEVER IN THE DOOR TH…
Owner-reported narrative. 910 miles reported. Look up ODI 11123599 at NHTSA ↗
Owner report 11128443 · 2018-09-10 (September 10, 2018)
BOTH THE RIGHT PASSENGER DOOR HANDLE AND REAR DRIVES SIDE DOOR HANDLE HAVE COME OFF, IN BOTH CASES A PASSENGER WAS OPENING THE DOOR TO ENTER THE VEHICLE WHEN THE DOOR HANDLE FAILED AND CAME OFF. THE LAST INCIDENT BACK DOOR OCCURRED 9/7
Owner-reported narrative. 9,700 miles reported. Look up ODI 11128443 at NHTSA ↗
Owner report 11129850 · 2018-09-17 (September 17, 2018)
REAR HATCH INDICATOR SUDDENLY COMES ON WHILE DRIVING AND REAR HATCH OPENS ON OWN. EVEN AFTER HARD SLAMMING SHUT HATCH IS NOT LATCHING ALL THE TIME AND RANDOMLY LOOSENING AND OPENING ON ITS OWN. LOUD RATTLE IS ALSO COMING FROM REAR OF VEHICLE. THIS IS A NEWLY PURCHASED AUTOMOBILE.
Owner-reported narrative. 250 miles reported. Look up ODI 11129850 at NHTSA ↗
Owner report 11151804 · 2018-11-15 (November 15, 2018)
AMBAS LUCES DELANTERAS LES ENTRA AGUA Y HUMEDAD CUANDO LLUEVE
Owner-reported narrative. Look up ODI 11151804 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
18V666000 · Hybrid Propulsion System
Reported: 2018-09-25 (September 25, 2018)
Kia Motors America (Kia) is recalling certain 2017-2018 Kia Niro hybrid electric vehicles. The Main Relay within the Power Relay Assembly (PRA) may have inadequate connections between its contacts, causing increased electrical resistance.
Consequence: The increased electrical resistance can overheat the rear seat which is above the PRA, increasing the risk of a fire.
Remedy: Kia will notify owners, and dealers will inspect the Power Relay Assembly (PRA) for damage. If no damage is found, the main relay will be replaced. If damage is found, the PRA will be replaced. These repairs will be performed free of charge. The recall began November 23, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC168.
NHTSA campaign record ↗22V836000 · Hybrid Propulsion System
Reported: 2022-11-11 (November 11, 2022)
Kia Motors America (Kia) is recalling certain 2017-2018 Kia Niro hybrid electric vehicles previously recalled under recall 18V-666. The Main Relay within the Power Relay Assembly (PRA) may have inadequate connections between its contacts, causing increased electrical resistance, which can overheat the rear seats.
Consequence: Overheated rear seats increase the risk of a fire.
Remedy: Dealers will inspect the PRA and replace either the PRA or the Main Relay, as necessary, free of charge. Owner notification letters were mailed January 9, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC256. This recall supersedes NHTSA recall number 18V-666. Vehicles already repaired under the previous recall will need to have the new remedy completed.
NHTSA campaign record ↗23V534000 · Power Train:Automatic Transmission:Internal:Clutches/Bands:Actuators/Solenoids
Reported: 2023-07-31 (July 31, 2023)
Kia America, Inc. (Kia) is recalling certain 2017-2022 Niro and 2018-2022 Niro Plug-in Hybrid vehicles. Fluid may leak into the printed circuit board inside the hydraulic clutch actuator, which can result in an engine compartment fire.
Consequence: A fire increases the risk of injury.
Remedy: Dealers will inspect and replace the hydraulic clutch actuator as necessary and install a new fuse, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC276.
NHTSA campaign record ↗