2023 Kia NIRO EV: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
15 owner complaints analyzed
3 distinct recall campaigns
9,015 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 2 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 8 of 15 complaints (53.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 5 | 33.3% |
| Electrical and battery issues | 4 | 26.7% |
| Steering behavior | 1 | 6.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 8 |
| Unknown Or Other | 4 |
| Fuel/Propulsion System | 3 |
| Service Brakes | 3 |
| Power Train | 2 |
| Vehicle Speed Control | 2 |
| Air Bags | 1 |
| Electrical System:Propulsion System:Charging:Cable/Cord:Accessory | 1 |
Electrical System: 8; Unknown Or Other: 4; Fuel/Propulsion System: 3; Service Brakes: 3; Power Train: 2; Vehicle Speed Control: 2; Air Bags: 1; Electrical System:Propulsion System:Charging:Cable/Cord:Accessory: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 13 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 4 |
| 2024 | 7 |
| 2025 | 1 |
| 2026 | 3 |
2023: 4; 2024: 7; 2025: 1; 2026: 3
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 5 complaint narratives. Electrical and battery issues appears in 4 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11507006 · 2023-02-13 (February 13, 2023)
There have been days where the weather starts out to be low to no rain or snow and then while driving from Kenosha, WI to Milwaukee, WI the rain or snow gets heavier or mild and the smart cruise control will stop and say radar blocked and it will disable the use of it and disable regenitive braking as well. So if you are driving doing 70+ the speed limit on the interstate all of a sudden it will terminate without any warning and now all of a sudden the car behind you is in your truck space so you have to excellerate extremely to avoid getting h…
Owner-reported narrative. Look up ODI 11507006 at NHTSA ↗
Owner report 11536013 · 2023-08-02 (August 2, 2023)
Charge Interruptions session. The Kia Niro EV interrupt charging on a Level 2 50amp ChargePoint Home Flex charge. I contact the Charger company ChargePoint and reduce the power to 40 amps. The car charging improve slightly but continue interruption. The on board CSS J1772 port of the car overheat and stop charging. Same issue that the Ioniq 5, Ioniq 6, Kia EV6, and Genesis EV.
Owner-reported narrative. Look up ODI 11536013 at NHTSA ↗
Owner report 11540438 · 2023-08-23 (August 23, 2023)
The car continues to not be able to charge at home. My other electric car (different manufacturer polestar) with the same cord charges without issues. The cord only allows 27amps and the car abruptly stops charging over and over. I have to reset it constantly. This continues to be an issue and the car shows no problems with the battery and there is no fix from Kia.
Owner-reported narrative. Look up ODI 11540438 at NHTSA ↗
Owner report 11557277 · 2023-11-28 (November 28, 2023)
I had front collision that caused by having difficulty switching my foot from acceleration pedal (gas pedal) to brake pedal, my foot movement from gas pedal to brake pedal has been restricted by friction between my shoe and brake pedal that delayed my foot movement and caused the accident, Automatic emergency brake did not function too. Also air bags did not open at this front collision.
Owner-reported narrative. Look up ODI 11557277 at NHTSA ↗
Owner report 11569149 · 2024-01-31 (January 31, 2024)
The vehicle is usually charged on a level 2 system set to 40 amps or 9 KW/hr. In October of 2023, I received the following message from the Kia connect application, "Charge Interrupted". The car disconnected electrically from the wall unit/charger because the connector unit in the car where the cable plugs into or internal charging unit was getting hot. This "charging interrupted" is a known issue with Kia and Hyundai electric cars so much so that they have issued a Technical Service Bulletin SB, ELE288 which reprograms the car charging logic …
Owner-reported narrative. Look up ODI 11569149 at NHTSA ↗
Owner report 11569836 · 2024-02-04 (February 4, 2024)
I received this recall notice that I thin is a scam as it is not listed on your site. U.S. Department of Transportation (DOT) National Highway Traffic Safety Administration (NHTSA) <[email removed]> reply-to: [email removed] Your vehicle MAY be involved in a safety recall and MAY create a safety risk for you or your passengers. If left unrepaired, a potential safety defect could lead to injury or even death. Safety defects must be repaired by a dealer at no cost to you. Why am I getting this email? You are receiving this message because you re…
Owner-reported narrative. Look up ODI 11569836 at NHTSA ↗
Owner report 11571817 · 2024-02-14 (February 14, 2024)
The contact leased a 2023 Kia Niro EV. The contact stated that the vehicle failed to charge as designed. The message "Charge Interrupted" was displayed on the mobile app that monitored the vehicle. The vehicle was taken to the dealer, where the cause of the failure could not be determined; however, the failure persisted. The vehicle was taken back to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 6,000.
Owner-reported narrative. 6,000 miles reported. Look up ODI 11571817 at NHTSA ↗
Owner report 11583492 · 2024-04-17 (April 17, 2024)
I pulled the vehicle out of my garage yesterday and drove it out and turned it around and put it in reverse to park it on a very slight incline on my driveway close to the garage to clean it, put it in park, and shut if off. I spent a couple hours vacuuming and cleaning it. I then went to turn it on to back it into my garage for the night and it lurched backwards in an alarming scary way - I rolled my passenger window down and asked my husband who was right there if there was something in the way that I had just tried to run over with my car.…
Owner-reported narrative. Look up ODI 11583492 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
24V057000 · Power Train:Driveline:Driveshaft
Reported: 2024-01-31 (January 31, 2024)
Kia America, Inc. (Kia) is recalling certain 2023-2024 Niro EV and 2023 EV6 vehicles. One of the drive shafts may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will replace the drive shaft, free of charge. Owner notification letters were mailed March 28, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC295.
NHTSA campaign record ↗24V271000 · Power Train:Driveline:Differential Unit
Reported: 2024-04-16 (April 16, 2024)
Kia America, Inc. (Kia) is recalling certain 2023 Niro EV and 2024 EV9 vehicles. The differential gear bolts in the gear drive unit may not be tightened properly, which can result in a loss of drive power or cause the differential to lock up.
Consequence: A loss of drive power or differential lock up can increase the risk of a crash.
Remedy: Dealers will replace the gear drive unit, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC308.
NHTSA campaign record ↗25V024000 · Seats | Electrical System:Wiring
Reported: 2025-01-17 (January 17, 2025)
Kia America, Inc. (Kia) is recalling certain 2023-2025 Niro EV, Plug-in Hybrid (PHEV), and Hybrid vehicles. The floor wiring assembly beneath the front passenger seat may become damaged, which can prevent the front air bags and seat belts from deploying properly or cause an unintended side curtain air bag deployment.
Consequence: Air bags and seat belts that deploy improperly or an air bag deploying unintentionally can increase the risk of injury in a crash.
Remedy: Dealers will inspect, replace and reroute the floor wiring assembly, as necessary, free of charge. In addition, dealers will install wiring covers. Owner notification letters were mailed February 27, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC332.
NHTSA campaign record ↗