2004 Keystone ZEPPELIN: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
12 owner complaints analyzed
2 distinct recall campaigns
11,000 mi median reported failure mileage
Scope: 2004 model year. Data snapshot: . 2 complaints include usable failure mileage.
Most common problems
Structure is the most frequently named component, appearing in 3 of 12 complaints (25.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 1 | 8.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Structure | 3 |
| Equipment:Recreational Vehicle/Trailer | 2 |
| Tires | 2 |
| Tires:Tread/Belt | 2 |
| Electrical System | 1 |
| Structure:Body | 1 |
| Structure:Frame And Members | 1 |
| Structure:Frame And Members:Underbody Shields | 1 |
Structure: 3; Equipment:Recreational Vehicle/Trailer: 2; Tires: 2; Tires:Tread/Belt: 2; Electrical System: 1; Structure:Body: 1; Structure:Frame And Members: 1; Structure:Frame And Members:Underbody Shields: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 10 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2004 | 4 |
| 2005 | 2 |
| 2006 | 2 |
| 2007 | 2 |
| 2008 | 1 |
| 2015 | 1 |
2004: 4; 2005: 2; 2006: 2; 2007: 2; 2008: 1; 2015: 1
Pattern summary
Structure leads the component reports. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10090717 · 2004-09-09 (September 9, 2004)
THE FIRST NIGHT WE BROUGHT OUR NEW CAMPER HOME, WE NOTICED WATER ON THE FLOOR FROM BOTH SLIDES. ON OUR FIRST TRIP WITH SOME RAIN, WE HAD SOAKED CARPETS & A LIFTING KITCHEN FLOOR. THROUGH RESEARCH ON THE INTERNET WE HAVE FOUND THAT A LARGE NUMBER OF ZEPPLIN OWNERS, GOT WATER DAMAGE THE FIRST TIME IT RAINED WITH THEIR SLIDES OPEN. THE DEALER COULDN'T GET US IN TO LOOK AT IT UNTIL NEXT WEEK. I FEEL THAT THIS IS SOMETHING THAT NEEDS TO BE LOOKED INTO DUE TO THE LARGE NUMBER OF PEOPLE I HAVE FOUND WITH THE SAME PROBLEM. OUR MODEL IS THE Z301 BUT THR…
Owner-reported narrative. Look up ODI 10090717 at NHTSA ↗
Owner report 10092998 · 2004-09-21 (September 21, 2004)
PLUMBING LEAKS, FLOODING, MOLD GROWING INSIDE CABINET FINISH (HEALTH HAZARD TO MY CHILDREN) BEEN IN SERVICE MANY TIMES, NOW DEALERSHIP AND MANUFACTURER ARE REFUSING TO HELP WITH THE SITUATION. *AK
Owner-reported narrative. Look up ODI 10092998 at NHTSA ↗
Owner report 10100008 · 2004-11-16 (November 16, 2004)
STRUCTURAL DAMAGE: THE FRAME IS NOT SUFFICIENT TO HANDLE THE TRAILER. THIS CAUSED TONS OF OTHER PROBLEMS, WALLS CRACKING, WATER IN TRAILER, TANKS NOT EMPTYING PROPERLY.*AK
Owner-reported narrative. Look up ODI 10100008 at NHTSA ↗
Owner report 10104158 · 2004-12-20 (December 20, 2004)
PURCHASED A ZEPPELIN Z301 ON A TUESDAY HAD AN ISSUE ARISE ON THRUSDAY. WAS TOLD TO KEEP THE UNIT AND CREATE A LIST. THE UNIT HAD FRAME SUPPORT ISSUES BEING OUT OF LEVEL WIDTHWISE 1/2 INCH PER FOOT SAGGING. FROM THIS MAIN ISSUE WAS TH START OF MY 26 LINE ITEM LIST. *AK
Owner-reported narrative. Look up ODI 10104158 at NHTSA ↗
Owner report 10107934 · 2005-04-21 (April 21, 2005)
PURCHASED THE UNIT IN JULY 2004, EVERYTHING HAS GONE DOWN HILL FROM THERE. LEAKS IN BOTH REAR AND SIDE SLIDE. SIDE SLIDE FIXED STILL LEAKS. LOW WHEEL WELL CLEARANCE. DUE TO POSSIBLE STRUCTURAL INSTABILITY, ISSUE WITH THE ZEPPELIN ARE NOT FUNCTIONING PROPERLY. TANKS DO NOT DRAIN PROPERLY, ELECTRICAL PROBLEMS. WALLS BOWING. LOST WEIGHT DISTRIBUTION BAR ON RIGHT SIDE OF HITCH, FACING FRONT OF THE UNIT. POSSIBLY DUE TO TOO MUCH WEIGHT ON ONE SIDE, UNIT WAS PRETTY MUCH EMPTY UPON RETURN TO DEALER. REAR SLIDE SEEMS TO BE TO LARGE FOR THE ARE…
Owner-reported narrative. Look up ODI 10107934 at NHTSA ↗
Owner report 10116163 · 2005-03-31 (March 31, 2005)
THE TIRES OF MY TRAVEL TRAILER RUB AGAINST THE TOP OF THE WHEEL WELL BECAUSE OF THE LACK OF ADEQUATE CLEARANCE. THIS IS A SYSTEMIC PROBLEM WITH THE EARLIER VERSIONS OF THIS TRAVEL TRAILER, THE KEYSTONE ZEPPELIN Z301. THERE IS ONLY ABOUT 1" OF CLEARANCE BETWEEN THE TIRE AND WHEEL WELL WHERE THERE SHOULD BE 3" TO 4". THE MANUFACTURER SEEMS TO BE AWARE OF THE PROBLEM BUT HAS MADE NO EFFORT TO NOTIFY THE OWNERS OF THE AFFECTED TRAILERS. THIS COULD BE CATASTROPHIC SHOULD THE RUBBING PUNCTURE A TIRE AT HIGH SPEED.
Owner-reported narrative. Look up ODI 10116163 at NHTSA ↗
Owner report 10157445 · 2006-05-12 (May 12, 2006)
I OWN A MOUNTIANEER TRAILER, MADE BY KEYSTONE. I HAVE TWO PROBLEMS. THE FIRST PRONLEM IS THAT I HAVE HAD TWO BLOWOUTS ON THE TIRES THAT CAME WITH THE TRAILER. THEY ARE MISSION, LOAD MAX RADIALS, ST225/75R15. THESE TIRES HAVE LESS THEN 4000 MILES ON THEM. THE FIRST BLOWOUT WAS ON THE WAY TO CONNECTICUT FROM FLORIDA. THE STEEL BELTS CAME THROUGH THE SIDE OF THE TIRE. A MOTORIST TOLD ME I HAD A FLAT WHICH I CHANGED. ON MAY 11, 2006 MY WIFE AND I WERE IN KENTUCKY AND WE HAD A SEVERE BLOWOUT OF THE SAME KIND OF TIRE. WE WERE ABLE TO PULL OVER, HOWEV…
Owner-reported narrative. 4,000 miles reported. Look up ODI 10157445 at NHTSA ↗
Owner report 10160908 · 2006-06-27 (June 27, 2006)
REPLACED 4 RV TIRES LAST AUG BECAUSE OF CRACKING IN SIDEWALL DUROST/75D15C HF502 TL (78-15 6PR WITH TIRES REPLACED TO ME BY HWA FONG RUBBER (USA) INC IN COVINGTON, GA 30014 AFTER ONE YEAR AND 2400 MILES, YESTERDAY ONE OF THE REPLACED TIRES BLEW AFTER ALMOST ONE YEAR AND 2400 MILES. *JB
Owner-reported narrative. Look up ODI 10160908 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
04V223000 · Interior Lighting
Reported: 2004-05-10 (May 10, 2004)
ON CERTAIN TRAVEL TRAILERS, THE DIMMER SWITCH FACE PLATE CAN MELT AROUND THE SLIDE CONTROL.
Consequence: THE SWITCH CAN BECOME HOT ENOUGH TO MELT THE FACE PLATE.
Remedy: DEALERS WILL INSPECT AND REPLACE THE FACE PLATE. OWNER NOTIFICATION BEGAN MAY 7, 2004. OWNERS SHOULD CONTACT KEYSTONE AT 1-866-273-1454.
NHTSA campaign record ↗17V755000 · Equipment
Reported: 2017-11-22 (November 22, 2017)
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
NHTSA campaign record ↗