2020 Keystone SPRINGDALE: complaints, problems and recalls

REFERENCE TO EXISTING RECALL 20V398000 OUR FURRION WING STYLE ANTENNA HAS SEPARATED IN THE SAME MANNER AS DESCRIBED IN THE ABOVE NOTED RECALL. AFTER ARRIVING HOME FROM A TRIP WE NOTICED THAT THE "WING" PART OF THE ANTENNA HAD SEPARATED FROM THE BASE AND PULLED OUT TWO COAX WIRES, DAMAGING BOTH. THIS SEPARATION OCCURRED DURING THE DRIVE HOME. MY WIFE HEARD A SOUND DURING THE DRIVE ON HIGHWAY 36, BUT WE DID NOT IDENTIF WHAT OCCURRED UNTIL OUR ARRIVAL HOME. KEYSTONE HAS BEEN ADVISED OF THE ISSUE.

Owner-reported narrative. 10,000 miles reported. Look up ODI 11378149 at NHTSA ↗

The contact owns a 2020 Keystone Springdale. The contact received notification of NHTSA Campaign Number: 21V708000 (Equipment). The contact notified the manufacturer of the issue and was informed he could install the propane regulator himself or have the local dealer perform the installation. The contact stated the local dealer no longer provided trailer supplies, and the contact was unable to reinstall the equipment himself. The propane regulator was not replaced. Parts distribution disconnect.

Owner-reported narrative. Look up ODI 11476576 at NHTSA ↗

Reported: 2019-12-10 (December 10, 2019)

Keystone RV Company (Keystone) is recalling certain 2020 Springdale trailers, models 1700FQ, 1750RD, 1760BH, 1790FQ, and 1800BH. The Federal Identification Tag lists incorrect rim size, tire size, and tire pressure information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Consequence: An incorrect label may lead to unintentionally overinflating the tires, affecting the vehicle's stability, which increases the risk of a crash.

Remedy: Keystone will notify owners, and will provide replacement Federal Identification Tags, free of charge. The recall began January 8, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-366.

Reported: 2020-02-25 (February 25, 2020)

Keystone RV Company (Keystone) is recalling certain 2020 Hideout, Springdale, and Crossroads Zinger trailers. The spare tire carrier U-bolts may fail allowing the spare tire carrier and spare tire detach from the vehicle.

Consequence: If the spare tire carrier and spare tire detach from the vehicle while in motion, it can become a road hazard and increase the risk of a crash.

Remedy: Keystone will notify owners, and dealers will replace U-bolts, free of charge. The recall began March 6, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-371.

Reported: 2020-05-28 (May 28, 2020)

Keystone RV Company (Keystone) is recalling certain 2020 Springdale trailers, model 295BHWE. The Federal Identification Tag incorrectly indicates the tire load range and size as ST255/75R15E with 80 psi; however, the correct load range and tire size is ST255/75R15D with 65 psi. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Consequence: If the vehicle operator unintentionally overinflates or overloads the tires, there may be an increased risk of a crash.

Remedy: Keystone will notify owners, and dealers will replace the Federal Identification Tag. This recall began June 16, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-378.

Reported: 2020-06-01 (June 1, 2020)

Keystone RV Company (Keystone) is recalling certain 2020 Springdale trailers, model 335BHWE. The affected trailers incorrectly have 4400 pound axles and ST255/75R15D tires and rims, instead of the correct 5200 pound axles and ST255/75R15E tires and rims as specified on the Federal Identification Tag.

Consequence: The incorrect axles and tires may cause the trailer to be overloaded, increasing the risk of a crash.

Remedy: Keystone will notify owners, and dealers will replace the 4400 pound axles, ST225/75R15D tires, and rims with 5200 pound axles, ST225/75R15E tires, and rims. This recall began July 7, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-379.

Reported: 2021-09-13 (September 13, 2021)

Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.

Consequence: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.