2016 Keystone SPRINGDALE: complaints, problems and recalls

2016 KEYSTONE SPRINGDALE. CONSUMER WRITES IN REGARD TO BROKEN FRESH WATER TANK BRACKET. THE CONSUMER REQUESTED TO BE REIMBURSED FOR REPAIRING THE CROSS MEMBER SUPPORT, DESPITE BEING OUT OF WARRANTY.

Owner-reported narrative. Look up ODI 11485174 at NHTSA ↗

Reported: 2015-04-07 (April 7, 2015)

Keystone RV Company (Keystone) is recalling certain model year 2015-2016 Keystone Sprinter, Springdale, Bullet, Cougar, Hideout, and Passport trailers and 2015-2016 Dutchmen Aspen, Coleman, Denali, Razorback, Rubicon, and Voltage trailers. For a full list of the specific models and floor plans affected, see RCLRPT-15V207-4161.PDF under “Associated Documents.” In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.

Consequence: If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.

Remedy: Keystone will notify owners, and dealers will replace the wheel hubs, free of charge. The recall began on June 29, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-230.

Reported: 2017-05-24 (May 24, 2017)

Keystone RV Company (Keystone) is recalling certain 2012-2018 Springdale recreational vehicles, model 303BH. The Federal Identification Tag on these vehicles overstate the Gross Axle Weight Rating capacity (GAWR) by 800lbs for each axle. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Consequence: The incorrect GAWR makes the Cargo Carrying Capacity (CCC) label incorrect and may result in the vehicle being overloaded, affecting the vehicle control and increasing the risk of a crash.

Remedy: Keystone will notify owners, and dealers will provide a new Federal Placard with the correct GAWR and a new CCC label, free of charge. The recall began on June 20, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-289.

Reported: 2017-09-06 (September 6, 2017)

Keystone RV Company (Keystone) is recalling certain 2016-2018 Springdale and Summerland recreational trailers. The wiring for the electric stabilizer jacks were incorrectly connected to the unprotected side of the breaker.

Consequence: An electrical short in the wiring for the electric stabilizer jack can increase the risk of a fire.

Remedy: Keystone will notify owners, and dealers will inspect the installation of the electrical stabilizer jack wiring, correcting it as necessary, free of charge. The recall began on September 22, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-299.

Reported: 2017-11-22 (November 22, 2017)

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.