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U.S. public vehicle records

2013 Keystone SPRINGDALE: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

2 owner complaints analyzed

5 distinct recall campaigns

9,280 mi median reported failure mileage

Scope: 2013 model year. Data snapshot: . 2 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Power Train is the most frequently named component, appearing in 1 of 2 complaints (50.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues150.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Power Train
1
Tires
1
Component breakdown data
CategoryCount
Power Train1
Tires1

Power Train: 1; Tires: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
2
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0002
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (2). 0 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2015
1
2016
1
Complaints over time data
CategoryCount
20151
20161

2015: 1; 2016: 1

Pattern summary

Power Train leads the component reports. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10794748 · 2015-11-18 (November 18, 2015)

CARLISLE RADIAL TRAIL RH ST205/75R15 107B (LRD) TRAILER TIRE BLOW OUT. MANUFACTURE DATE '1914'. 7,684 MILES ON SET OF TIRES, 7/32 TREAD DEPTH REMAINING. MAX SPEED OF 65 MPH OBSERVED. TIRE PRESSURES MAINTAINED AND MONITORED WITH TST 507 TPMS. NO EXTERNAL SIGNS OF PENDING FAILURE. HUB OF AXLE REPACKED 1 1/2 YEARS PRIOR, NOT HOT TO TOUCH WHEN CHANGING TIRE. TRAILER WEIGHT 75% OF CARRYING CAPACITY OF TIRES BASED ON CAT SCALE. DAMAGE TO TRAILER AND WIRING WHEN TREAD EJECTED FROM CASING. TIRE BEING RETURNED TO CARLISLE FOR EVALUATION TO DETERMINE CAU…

Owner-reported narrative. 17,559 miles reported. Look up ODI 10794748 at NHTSA ↗

Owner report 10819803 · 2016-01-12 (January 12, 2016)

TL* THE CONTACT OWNS A 2013 KEYSTONE SPRINGDALE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT WAS NOTIFIED BY A FOLLOWING MOTORIST THAT THE VEHICLES REAR WHEELS WERE WOBBLING AND LOOKED AS THOUGH IT WAS GOING TO DETACH FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT FRONT AND REAR AXLES NEEDED TO BE REPLACED DUE TO THE RETAINING NUT THAT HOLDS THE WHEEL BEARING ON THE AXLE WAS CROSS THREADING DURING MANUFACTURING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF …

Owner-reported narrative. 1,000 miles reported. Look up ODI 10819803 at NHTSA ↗

Recall history

5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

12V599000 · Equipment:Recreational Vehicle/Trailer:Lpg Systems:Lines And Fittings

Reported: 2012-12-21 (December 21, 2012)

Keystone is recalling certain model year 2012 and 2013 Springdale travel trailers, model 266RLSSRWE, manufactured from October 18, 2011, through December 5, 2012. The suspension may contact the copper propane line for the range.

Consequence: If the suspension contacts the copper it may damage it resulting in a propane leak. If the propane leaks in the presence of an ignition source, there is an increased risk of fire and/or explosion will result causing property damage and/or personal injury.

Remedy: Keystone will notify owners, and dealers will modify the propane line to route it away from the suspension, free of charge. The recall began on January 4, 2013. Owners may contact Keystone Customer Service by calling 1-866-425-4369.

NHTSA campaign record ↗
13V050000 · Equipment:Other:Labels

Reported: 2013-02-15 (February 15, 2013)

Keystone RV Company (Keystone) is recalling certain model 2013 Springdale 266RLSSR and 267BHSSR Travel Trailers, manufactured from November 19, 2012, through February 5, 2013. These vehicles were manufactured with the incorrect information on the Federal Identification Tag and Tire and Loading Information Label. The tire inflation pressure is incorrectly listed as 448 KPA (65 PSI) instead of 345 KPA (50 PSI). Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 120, "Tire Selection and Rims for Motor Vehicles Other Than Passenger Cars."

Consequence: Owners relying on the information contained on the label may overinflate the tires, which may result in sudden tire failure, which may increase the risk of a crash.

Remedy: Keystone will notify owners and provide corrected labels. The recall began on February 27, 2013. Owners may contact Keystone RV Company at 1-866-425-4369.

NHTSA campaign record ↗
13V155000 · Equipment

Reported: 2013-04-23 (April 23, 2013)

Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.

Consequence: If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.

Remedy: Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.

NHTSA campaign record ↗
17V339000 · Equipment:Other:Labels

Reported: 2017-05-24 (May 24, 2017)

Keystone RV Company (Keystone) is recalling certain 2012-2018 Springdale recreational vehicles, model 303BH. The Federal Identification Tag on these vehicles overstate the Gross Axle Weight Rating capacity (GAWR) by 800lbs for each axle. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Consequence: The incorrect GAWR makes the Cargo Carrying Capacity (CCC) label incorrect and may result in the vehicle being overloaded, affecting the vehicle control and increasing the risk of a crash.

Remedy: Keystone will notify owners, and dealers will provide a new Federal Placard with the correct GAWR and a new CCC label, free of charge. The recall began on June 20, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-289.

NHTSA campaign record ↗
17V755000 · Equipment

Reported: 2017-11-22 (November 22, 2017)

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

NHTSA campaign record ↗