2005 Keystone SPRINGDALE: complaints, problems and recalls

STRUCTURE; FRAME AND MEMBERS;UNDERBODY VEHICLE IS LEANING TO LEFT SIDE AND WHEELS ARE RUBBING AGAINST THE WHEEL WELLS ,TRIED TO SPEAK WITH PLACE I PURCHASED THE VEHICLE,BUT THEY WON,T LOOK AT IT,VEHICLE CAME WITH A 2000 POUND JACK,DEALERSHIP CHANGED IT TO A 1000 POUNDS JACK, ALSO CALLED WARRANTY 10 TIMES, THAY WILL NOT CALL ME BACK,ALSO DEALERSHIP WON,T CALL . DEALERSHIP,BOAT N RV WAREHOUSE,12634 RTE. 9W W.COXSACKIE,N,Y [phone removed] MANUFACTURER,& WARRANT ,COM SUNRAY RV 161GILES INDUS…

Owner-reported narrative. Look up ODI 10135218 at NHTSA ↗

DT: THE CONTACT STATED WITH LESS THAN 500 MILES ON THE TIRES NOTICED CRACKS ON THE SIDEWALL ALL THE WAY AROUND ALL THE TIRES. HE REPLACED THEM. ALSO, THE DOOR LOCKED AND HE COULD NOT GET IN OR OUT OF THE TRAILER. THE TRAILER WAS DAMAGED WHEN THEY CRACKED THE DOOR TO GET OUT. HE CONTACTED THE MANUFACTURER, THEY STATED HE NEEDED TO CONTACT THE LOCK MANUFACTURER. THEY WERE NOT WILLING TO ASSIST IN THE REPAIRS OF THE DOOR OR THE LOCK. *AK

Owner-reported narrative. 500 miles reported. Look up ODI 10144822 at NHTSA ↗

DT*: THE CONTACT STATED WHILE THE FIFTH WHEEL TRAILER WAS PARKED, THE INNER WALL AND WALL FRAME SUPPORTS DROPPED WITHOUT WARNING. THE TRAILER WAS INSPECTED BY THE DEALER, WHO DETERMINED THE FRAME SUPPORTS WERE NOT ADEQUATE, AND THE OUTRIGGERS NEEDED TO BE REPLACED. ALSO, THE TRAILER HAD ADDITIONAL SUPPORTS INSTALLED ALONG THE FRAME WALL AND FLOOR. THE PROBLEM PERSISTED, AND THE MANUFACTURER WAS ALERTED. AFTERWARDS, THE TRAILER WAS TAKEN TO THE DEALER TO AWAIT FURTHER INSPECTION. UPDATED 12/15/2006 - *NM

Owner-reported narrative. Look up ODI 10174409 at NHTSA ↗

DOMETIC REFRIGERATORS IN A RV, MINE BURNED THROUGH THE BOILER TUBE LEAKING AMMONIA OUT, DOMETIC HAS A RECALL OUT, BUT THEY WONT REPLACE THE DAMAGE DONE, ALL THEY WILL DO IS IF I HAVE THE DAMAGE REPAIRED THEY WILL THEN REMEDY THE PROBLEM SO IT WONT HAPPEN AGAIN, THIS IS A BURNER PROBLEM AND WOULD HAVE BEEN ALL THE SAME IF IT HAD CAUSED A FIRE, AND MY FAMILY AND MYSELF HAD BURNED UP IN IT IN OUR SLEEP. AND IT'S JUST A 2005 MODEL. *TR

Owner-reported narrative. Look up ODI 10290233 at NHTSA ↗

Reported: 2005-03-08 (March 8, 2005)

ON CERTAIN TRAVEL TRAILERS AND FIFTH WHEEL RECREATIONAL VEHICLES, DURING PRODUCTION IT WAS DISCOVERED THAT THE FURNACE MAY NOT BE SECURED AND THE GASKET THAT SEALS THE FURNACE TO THE FLOOR DUCT SYSTEM MAY BE MISSING.

Consequence: THE FURNACE COULD MOVE AWAY FROM THE OUTSIDE WALL AND DISCONNECT FROM THE EXHAUST OUTLET. IF THIS OCCURS, EXHAUST GASSES WILL ENTER THE INTERIOR OF THE VEHICLE WHEN THE FURNACE IS OPERATING WHICH COULD LEAD TO INJURY OR DEATH FROM CARBON MONOXIDE POISONING.

Remedy: DEALERS WILL INSPECT AND INSTALL THE FURNACE CORRECTLY, SECURING IT TO THE FLOOR AND ADDING THE MISSING GASKET FREE OF CHARGE. THE RECALL BEGAN ON MARCH 14, 2005. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369.

Reported: 2008-07-17 (July 17, 2008)

KEYSTONE IS RECALLING 161,250 MY 2004-2007 FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.

Remedy: KEYSTONE IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE AT 1-866-425-4369.

Reported: 2017-11-22 (November 22, 2017)

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.