2010 Keystone RAPTOR: complaints, problems and recalls

TL* THE CONTACT OWNS A 2010 KEYSTONE RAPTOR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER AFTER HE BECAME AWARE OF NHTSA CAMPAIGN ID NUMBER: 10V238000 (EQUIPMENT). THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE RECALL REPAIRS HAD BEEN PERFOMED ONCE BEFORE. THE FAILURE MILEAGE WAS 2,000.

Owner-reported narrative. 2,000 miles reported. Look up ODI 10479358 at NHTSA ↗

2010 KEYSTONE RAPTOR FIFTH WHEEL TRAILER. POTENTIALLY DEADLY INTEGRATED TRAILER BRAKE CONTROLLER. *TA THE CONSUMER STATED WHILE DRIVING, HE ENCOUNTERED SLOWING TRAFFIC. HE TAPPED THE BRAKES TO RELEASE THE CRUISE CONTROL THAT WAS SET AT 55 MPH, WHEN SUDDENLY THE VEHICLE IN FRONT OF HIM HIT THE BRAKES HARD WHICH CAUSED HIM TO HIT THE BRAKE HARD AS WELL. WITH BOTH FEET ON THE BRAKE PEDAL TRYING TO STOP THE TRUCK AND TRAILER IT WAS EVIDENT THAT HE WAS NOT GOING TO STOP IN TIME. BUT AT THE LAST SECOND, THE CONSUMER GLANCED TO THE LEFT TO LOOK OUT T…

Owner-reported narrative. Look up ODI 10659555 at NHTSA ↗

Reported: 2009-12-23 (December 23, 2009)

KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2010 RAPTOR FIFTH WHEEL TRAILERS. THE REAR STABILIZING JACKS MAY EXTEND WHILE DRIVING DUE TO EXPOSED WIRING ON THE EXTEND/RETRACT SWITCH FOR THE JACKS. IF THE EXPOSED WIRING IS SUBJECT TO ROAD SPRAY, IT MAY ACTIVATE THE REMOTE CONTROL PANEL AND EXTEND THE JACKS.

Consequence: IF THE JACKS EXTEND WHILE DRIVING, IT INCREASES THE RISK OF LOSS OF VEHICLE CONTROL LEADING TO A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE EXTEND/RETRACT SWITCH WITH A SEALED SWITCH SUPPLIED BY KEYSTONE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 11, 2009. NONE OF THE AFFECTED VEHICLES WERE DELIVERED TO END USERS. THEREFORE, AN OWNER NOTIFICATION LETTER FOR THIS CAMPAIGN WILL NOT BE ISSUED. OWNERS MAY CONTACT KEYSTONE 1-866-425-4369.

Reported: 2010-06-03 (June 3, 2010)

KEYSTONE RV IS RECALLING CERTAIN MODEL YEAR 2010 RAPTOR FIFTH WHEEL MOTORHOMES MANUFACTURED FROM SEPTEMBER 25, 2009 THROUGH MARCH 2, 2010. THE REMOTE RECEIVER IS NOT COMPATIBLE WITH THE HIGH SPEED LANDING GEAR MOTOR. IF THE MOTOR IS OPERATED IN A BINDING SITUATION, THE REMOTE RECEIVER MAY BE DAMAGED AND OVERHEAT DUE TO AN INADEQUATE BREAKER AND FUSE PROTECTION AND THE EXCESSIVE CURRENT DRAW OF THE MOTOR.

Consequence: CONTINUING TO OPERATE THE LANDING GEAR MOTOR IN THIS CONDITION WILL INCREASE THE RISK OF FIRE.

Remedy: KEYSTONE RV WILL NOTIFY OWNERS AND THE VEHICLES WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 8, 2010. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369.

Reported: 2010-06-25 (June 25, 2010)

KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2010-2011 RAPTOR FIFTH WHEEL TRAILERS. THE PROPANE HOSE FOR THE SLIDE ROOM MAY CONTACT THE TIRE AND MAY BECOME DAMAGED AS A RESULT.

Consequence: A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE/AND/OR EXPLOSION CAUSING PROPERLY DAMAGE AND/OR PERSONAL INJURY.

Remedy: DEALERS WILL INSTALL A METAL PLATE TO PREVENT THE PROPANE LINE FROM COMING INTO CONTACT WITH THE TIRE. THE SAFETY RECALL BEGAN ON JUNE 30, 2010. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

Reported: 2010-11-23 (November 23, 2010)

KEYSTONE IS RECALLING CERTAIN FIFTH WHEEL TRAILERS WITH A GENERATOR READY OPTION. IF THE TRANSFER SWITCH IS NOT INSTALLED TO THE PROPER SPECIFICATIONS, THE ELEVATED ELECTRICAL LOADS ASSOCIATED WITH THE RECREATIONAL VEHICLE USE IN HIGHER AMBIENT TEMPERATURES MAY CAUSE OVERHEATING OF THE LUGS AND DEGRADING OF THE ELECTRICAL CONNECTIONS.

Consequence: OVERHEATING OF THE CONNECTIONS COULD RESULT IN A FIRE.

Remedy: DEALERS WILL INSPECT AND REPLACE THE TRANSFER SWITCH IF NECESSARY FREE OF CHARGE. THE SAFETY WAS SUPERCEDED BY CAMPAIGN 11V-577. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

Reported: 2017-11-22 (November 22, 2017)

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.