2020 Keystone MONTANA: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
3 owner complaints analyzed
1 distinct recall campaigns
10,000 mi median reported failure mileage
Scope: 2020 model year. Data snapshot: . 1 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Equipment is the most frequently named component, appearing in 1 of 3 complaints (33.3%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Equipment | 1 |
| Structure:Body | 1 |
| Visibility | 1 |
Equipment: 1; Structure:Body: 1; Visibility: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 2 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2021 | 2 |
| 2024 | 1 |
2021: 2; 2024: 1
Pattern summary
Equipment leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11420113 · 2021-06-08 (June 8, 2021)
The contact owns a 2020 Keystone Montana RV. The contact stated while driving 65 mph, the window glass panel detached causing one of the driver side windows to collapse didn't realize it was gone until vehicle was pulled over to the road side. The contact stated there was no warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed with the window needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 20V351000 (Visibility). The manufacturer had been…
Owner-reported narrative. Look up ODI 11420113 at NHTSA ↗
Owner report 11432471 · 2021-09-10 (September 10, 2021)
The contact owns a 2020 Keystone Montana hauled by a 2016 Ford F-150. The contact noticed that the Lippert Fifth Wheel pin box that was connected to the vehicles was fractured. The contact mentioned that the pin box was damaging the bottom of the trailer and the contact was unable to remove the trailer. The vehicle was not taken to a dealer. The failure was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 10,000.
Owner-reported narrative. 10,000 miles reported. Look up ODI 11432471 at NHTSA ↗
Owner report 11633344 · 2024-12-31 (December 31, 2024)
2020 Montana 3780 RL 5th wheel June 2024 Fiberglass 18 inch crack pass sidewall front cap Talked with Keystone they set me up with local dealer in July, in Sept they approved repair for frame flex. October 2024 after repair service team had completed repair and was moving it with Forklift, and another cracked formed in another spot as of Dec 31 2024 still not completed
Owner-reported narrative. Look up ODI 11633344 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
20V351000 · Visibility:Glass, Side/Rear
Reported: 2020-06-12 (June 12, 2020)
Keystone RV Company (Keystone) is recalling certain 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.
Consequence: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
Remedy: Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-375.
NHTSA campaign record ↗