2013 Keystone MONTANA: complaints, problems and recalls

THIS IS A 2 BATH UNIT--F BATH HAS A FLUSH SYSTEM FOR THE TOILET--THE MID BATH DOES NOT HAVE A FLUSH SYSTEM--SO THE WASTE IS NOT ABLE TO BE FLUSHED OUT--CALLED KEYSTONE AND WAS TOLD THEY TRIED TO PUT A FLUSH SYSTEM IN BUT IT DID NOT WORK-- SO WHY DON'T I GO OUT AND BUY A HOSE AND PUT IT DOWN THE TOILET---I PAID $94,000.00 FOR THIS--IT IS UNSANITARY AND I FEEL THAT KEYSTONE NOT ME SHOULD FIX THIS PROBLEM. THERE ARE OTHER 3900FB'S OUT THERE THAT ALSO NEED THIS FIXED. *TR

Owner-reported narrative. Look up ODI 10543892 at NHTSA ↗

WE OWN A 2013 KEYSTONE MONTANA 3582RL 5TH WHEEL TRAILER THAT WE PURCHASED SEPTEMBER, 2012. THE TIRES WERE GOODYEAR MARATHON ST235/80R16, E RATED, DOT #1512. THE TIRES HAVE LESS THAN 10,000 MILES. ON SEPTEMBER 30, 2013, WE PULLED INTO AN RV PARK IN PENDLETON, OREGON, AND NOTED THE LEFT REAR TIRE WAS FLAT. THE ROADSIDE SERVICE, NOTED THE TREAD WAS SEPARATING AND THE SERVICE PROVIDER ESTIMATED THAT WE WOULD'VE HAD A MAJOR BLOWOUT IN ONLY A FEW MILES MORE. WE HAD THE SPARE PUT ON TO CONTINUE TRAVEL. WHEN HOME, WE TOOK THE TIRE TO A GOODYEAR DE…

Owner-reported narrative. 9,500 miles reported. Look up ODI 10547715 at NHTSA ↗

TL* THE CONTACT OWNS A 2013 KEYSTONE MONTANA 3900FB TRAILER EQUIPPED WITH GOODYEAR MARATHON TIRES, SIZE: 235/80R/16E. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE FRONT PASSENGER'S SIDE TIRE FAILED AND CAUSED DAMAGE TO THE ALUMINUM WHEELS OF THE VEHICLE. THE CONTACT CALLED ROADSIDE ASSISTANCE, WHO WAS ABLE TO INSTALL THE SPARE TIRE. THE FAILURE RECURRED TWICE AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO HAVE ALL FOUR TIRES REPLACED. THE MECHANIC DIAGNOSED THAT THE TIRES WERE NOT RECOMMENDED FOR THE TYPE OF VEHICLE…

Owner-reported narrative. 6,000 miles reported. Look up ODI 10553117 at NHTSA ↗

THE EMERGENCY EXIT WINDOW AT THE REAR OF THE RV IS BLOCKED BY THE LADDER. THE WINDOW WILL NOT OPEN ENOUGH TO PERMIT EXIT AND UNDER AN EMERGENCY (FIRE) CONDITION. *TR

Owner-reported narrative. Look up ODI 10583668 at NHTSA ↗

PURCHASED 2013 MONTANA 5TH WHEEL TRAVEL TRAILER EQUIPPED WITH GOODYEAR MARATHON 235 80/R16 TIRES. AFTER FIRST TIME OUT WE TRAVELED APPROXIMATELY 100 MILES ROUND TRIP. AFTER RETURNING HOME I INSPECTED THE RV AND NOTICED BUBBLES ON THE FIRST TIRE DRIVERS SIDE. I REPLACED BOTH TIRES ON THAT AXLE WITH TWO TOW MAX. IN JANUARY 2015 WE WERE PARKED IN ST. GEORGE, UT. I DID A WALK AROUND AND NOTICED TIRE CORDS HANGING OUT OF THE SECOND TIRE BACK ON DRIVERS SIDE. I REPLACED THAT TIRE BEFORE TRAVELING. ON THE WAY TO KINGMAN AZ, JANUARY 12, 2015, ON HWY 9…

Owner-reported narrative. 3,500 miles reported. Look up ODI 10672038 at NHTSA ↗

TL* THE CONTACT OWNS A 2013 KEYSTONE MONTANA BEING HAULED BY A 2013 DODGE RAM 3500. THE CONTACT STATED THAT THERE WAS AN INTERNAL ELECTRICAL SHORT ASSOCIATED WITH THE WIRING UNDERNEATH THE BED IN THE TRAILER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE DEALER AND THE MANUFACTURER TO REMEDY THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.

Owner-reported narrative. Look up ODI 10746083 at NHTSA ↗

HAD 2 TIRES BLOW OUT ON RECENT TRIPS. THE GOODYEAR MARATHON ST 235/80R16-E CAME ON OUR 2013 KEYSTONE MONTANA 3100RL 5TH WHEEL WHEN IT WAS BOUGHT NEW. TIRE PRESSURES WERE VERIFIED PRIOR TO OUR TRIP. ONE TIRE BLEW (SHREDDED) ON THE DRIVERS SIDE WHILE ON RT 95 IN MARYLAND ON JUNE 17, 2015. CAUSED SUBSTANTIAL DAMAGE TO CAMPER. I ADDED A TPMS TO MONITOR THE PRESSURE AND TEMPERATURE OF THE TIRES (IN REAL-TIME) SHORTLY AFTER THAT INCIDENT. ON A SUBSEQUENT TRIP, A SECOND GY MARATHON BLEW OUT ON RT. 95 IN NJ ON JULY 29, 2015, ABOUT 175 MILES INT…

Owner-reported narrative. 6,000 miles reported. Look up ODI 10748868 at NHTSA ↗

WHILE TRAVELING AT 55 MPH PULLING OUR 2013 MONTANA 5TH WHEEL WITH ST235/80R16 GOODYEAR MARATHON TIRE ON THE DRIVERS SIDE REAR BLEW. TIRE PRESSURE WAS CHECKED PRIOR TO TRIP.

Owner-reported narrative. 10,000 miles reported. Look up ODI 10758558 at NHTSA ↗

Reported: 2013-02-28 (February 28, 2013)

Keystone is recalling certain model year 2013 Montana Fifth Wheel vehicles manufactured January 16, 2013, through February 18, 2013; and 2013 Fuzion Fifth Wheel vehicles manufactured January 22, 2013, through February 18, 2013. These vehicles are equipped with Progressive Dynamics power converters with serial number prefix A13014 through A13039. The converters have a internal components that may short circuit.

Consequence: A short circuit may result in a fire.

Remedy: Keystone will notify owners, and dealers will replace the affected internal components of the power converter, free of charge. The recall began on March 15, 2013. Owners may contact Keystone Customer Service by calling 1-866-425-4369.

Reported: 2013-04-23 (April 23, 2013)

Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.

Consequence: If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.

Remedy: Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.

Reported: 2014-03-21 (March 21, 2014)

Keystone RV Company (Keystone) is recalling certain model year 2013-2014 Montana, 2014 Alpine, Big Sky, and Fuzion, and 2014 Dutchmen Infinity and Voltage fifth wheel trailers equipped with Frigidaire KG series microwaves, models CFMV152CLB and CFMV154CLS, manufactured January 27, 2013, through April 10, 2013, in the serial number range KG30607951 through KG31600670. In the affected vehicles, the microwave may start on its own and begin heating when unattended.

Consequence: If the microwave starts on its own and there are contents inside, a fire could result.

Remedy: Keystone will notify owners, and dealers will repair the membrane/keypad component, free of charge. The recall began on April 30, 2014. Owners may contact Keystone Customer Service by calling 1-866-425-4369. Keystone's number for this recall is 14-204.

Reported: 2015-02-23 (February 23, 2015)

Keystone RV Company (Keystone) is recalling certain model year 2013-2015 Montana vehicles manufactured November 1, 2012, to May 22, 2014, 2014-2015 Raptor vehicles manufactured February 3, 2014, to January 15, 2015, and 2015 Dutchmen Voltage vehicles manufactured May 6, 2014, to February 3, 2015. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.

Consequence: If the rivet shears causing the quad step to fail, the step user may fall, increasing the risk of personal injury.

Remedy: Keystone will notify owners, and dealers will inspect and replace two rivets joining the second and third step, and replace four rivets on the top step with fasteners, free of charge. The recall began on April 7, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-224.

Reported: 2015-06-29 (June 29, 2015)

Keystone RV Company (Keystone) is recalling certain model year 2013 Montana trailers, models 3100RL, 3150RL13, 3400RL, 3402RL, 3582RL, 3625RE, 3725RL, 3750FL, and 3900FB, manufactured November 12, 2012, to January 30, 2013, and 2014 Mountaineer trailers, models 331RLT, 356TBF and 375FLF, manufactured August 21, 2013, to September 18, 2013. In all models except the Mountaineer 375FLF, the rear windows are labeled with an exit sticker, but the rear window is not intended to be a secondary emergency exit. With the Mountaineer 375FLF, the rear window is intended as the secondary emergency exit, but it may be blocked by the rear ladder.

Consequence: In the event of an emergency, occupants could try to escape through the rear window, but would not be able to. This delay in their escape may increase the risk of injury.

Remedy: Keystone has notified owners, and dealers will remove the emergency exit sticker from the windows that were not intended to be emergency exits. Mountaineer 375FLF vehicles will have the window replaced, so that egress section of the window is on the opposite side of where the ladder is installed. These repairs will be performed free of charge. The recall began on July 9, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-232.

Reported: 2017-11-22 (November 22, 2017)

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.