2007 Keystone MONTANA: complaints, problems and recalls

HAD A FLAT ON A MISSION ST235/80 R16. TOOK TO HAVE FIXED AND REPAIRMAN SAID THE TIRE WAS FIXING TO SEPARATE. HE SHOWED ME THE BULGE IN THE TIRE. TIRES ARE ON 2007 MONTANA(KEYSTONE) 5TH WHEEL WITH 12,000 MILES. GUESS WE ARE LUCKY WE HAVE NOT HAD A MAJOR PROBLEM. CALLED TIRE CO OUT OF CALIFORNIA AND THEY SENT US 5 NEW MILESTAR TIRES (MADE IN CHINA) AND I AM AFRAID THE SAME THING WILL HAPPEN TO THEM. *TR

Owner-reported narrative. 12,000 miles reported. Look up ODI 10208204 at NHTSA ↗

TL*THE CONTACT OWNS A 2007 KEYSTONE MONTANA FIFTH WHEEL TRAILER. WHILE DRIVING ON A TWO-LANE ROAD AT AN UNKNOWN SPEED, THE CONTACT NOTICED PLASTIC AND METAL PIECES FLYING TOWARDS HER VEHICLE FROM UNDERNEATH THE PRECEDING TRAILER. THE REAR OF THE TRAILER BEGAN TO SWERVE AND WHIPPED AROUND AS IF IT WOULD TURN OVER. THE TRAILER CLIPPED A METAL POST ON THE SIDE OF THE ROAD. THE CONTACT'S HUSBAND WAS ABLE TO STOP THE VEHICLE AND PREVENT HARM. A MECHANIC WAS SENT BY ROADSIDE ASSISTANCE AND DISCOVERED THAT THE CENTER SHACKLE PIN CAME OUT OF THE S…

Owner-reported narrative. 2,600 miles reported. Look up ODI 10237018 at NHTSA ↗

WHILE HOOKING UP FIFTH WHEEL RV TO TOW VEHICLE VIA ELECTRICAL UMBILICAL CORD A SEVERE SHORT OCCURRED CAUSING EXTENSIVE WIRING DAMAGE INSIDE THE FIFTH WHEEL RV. THE PROBLEM WAS CAUSED BY INADVERTENTLY INSERTING UMBILICAL CORD PLUG FROM FIFTH WHEEL INTO RECEPTACLE ON TOW VEHICLE 180 DEGREES OUT OF PHASE. EVEN THOUGH PLUG AND RECEPTACLE ARE KEYED TO PREVENT THIS FROM HAPPENING IT IS ENTIRELY POSSIBLE TO PLUG IT IN INCORRECTLY. THIS CAUSED THE BATTERY CHARGE WIRE FROM FIFTH WHEEL TO BE APPLIED DIRECTLY TO THE GROUND OF THE TOW VEHICLE AND CAUSED…

Owner-reported narrative. Look up ODI 10242677 at NHTSA ↗

TREAD SEPARATED FROM TIRE AT 60 MPH, DAMAGING UNDERCARRIAGE OF TRAILER. INSPECTION OF OTHER TIRES FOUND ANOTHER ONE BEGINNING TO HAVE IRREGULAR TREAD PATTERN DUE TO BELT SEPARATION. SECOND TIRE STILL HAD 80 PSI IN IT. TIRES WERE 23 MONTHS OLD WITH 3000 MILES ON THEM. ST235/80R16E. *TR

Owner-reported narrative. 3,000 miles reported. Look up ODI 10278611 at NHTSA ↗

I HAVE A 2007 KEYSTONE MONTANA 5TH WHEEL RV THAT CAME WITH FOUR MISSION TIRES, WHICH ARE SOLD BY TIRECO IN GEORGIA. ON MAY 16, 2009, I WAS DRIVING MY 5TH WHEEL CAMPER ON RT. 95. THE PASSENGER SIDE FRONT TIRE, OF MY MONTANA RV, DELAMINATED WHILE DRIVING ON RT.95. THIS TIRE FAILURE CAUSED APPROXIMATELY $2800 DOLLARS IN DAMAGE TO MY MONTANA. THE ERIE INSURANCE COMPANY TOOK PICTURES OF THE TIRE, BUT DID NOT KEEP THE MISSION TIRE. NOTE: THE MISSION BRAND TIRE WAS NOT IN THE DROP DOWN MENU FOR TIRES, SO I PICKED AGWAY G7014 AS MY CHOICE, BUT …

Owner-reported narrative. Look up ODI 10282832 at NHTSA ↗

I HAVE A 2007 KEYSTONE MONTANA 5TH WHEEL RV THAT CAME WITH FOUR MISSION TIRES, WHICH ARE SOLD BY TIRECO IN GEORGIA. ON AUGUST 29, 2009, I WAS DRIVING MY 5TH WHEEL CAMPER ON THE RT. 50 CHOPTANK RIVER BRIDGE95. THE DRIVER SIDE REAR TIRE, OF MY MONTANA RV, DELAMINATED WHILE DRIVING ACROSS THE BRIDGE. THIS TIRE FAILURE CAUSED APPROXIMATELY $2200 DOLLARS IN DAMAGE TO MY MONTANA. THE ERIE INSURANCE COMPANY TOOK PICTURES OF THE TIRE AND TOOK CUSTODY OF THE MISSION TIRE. THE SERVICE MANAGER AT BECKELYS RV SHOP LOOKED AT THE 2 REMAINING ORIGINAL…

Owner-reported narrative. Look up ODI 10282834 at NHTSA ↗

THE FIRST SET OF TIRES FREESTAR RADIAL S/T 235/80/16 LOAD RANGE E WERE REPLACED BY MISSION TIRE AFTER 3280 MILE BECAUSE OF SIDEWALL FAILURE, THE TIRES SENT TO REPLACE THE BAD ONES LASTED 1680 MILES. THEY HAVE TREAD SEPARATION AND WALL RUPTURE. I AM IN THE PROCESS OF TRYING TO RECOUP MY TIRE COST. THESE TIRES ARE VERY UNSAFE FOR HIGHWAY USE,BECAUSE OF BLOWOUT OR TREAD LOSS AT HIGHWAY SPEEDS. NO ONE WAS INJURED BECAUSE OF THE TIRE PROBLEMS BUT VERY WELL COULD HAVE BEEN. SEVEN OF THE EIGHT TIRE I HAVE HAD WERE A DEATH TRAP IN MY OPINION AND I WILL…

Owner-reported narrative. 3,200 miles reported. Look up ODI 10383485 at NHTSA ↗

I HAVE A 2007 KEYSTONE MONTANA FIFTH WHEEL WITH BAL "C" JACKS (NORCO INDUSTRIES) ON THE REAR FRAME. WHILE TRAILERING IN THE SAN FRANCISCO AREA I WAS SIGNALED TO PULL OVER BY ANOTHER DRIVER. WHEN I DID, I NOTICED THE BOTH C JACK WERE DRAGGING ON THE PAVEMENT. IT WAS NOT THE PEDESTAL END OF THE JACKS BUT THE ENDS TOWARD THE CENTER OF THE TRAILER AND THE T BRACKETS BRACKETS WERE BENT. I HAD TO REMOVE BOTH JACKS TO BE ABLE TO RETURN TO MY HOME IN ARIZONA. I DID SOME RESEARCH ON THE JACKS AND I DETERMINED THAT THERE WAS A SUPPORT …

Owner-reported narrative. Look up ODI 10437722 at NHTSA ↗

Reported: 2007-04-18 (April 18, 2007)

ON CERTAIN FIFTH WHEEL TRAILERS, THE TAILLIGHT SOCKETS MAY NOT MAINTAIN CONTACT WITH THE BULB. THE TAILLIGHTS MAY NOT FUNCTION RELIABLY.

Consequence: FAILURE TO REMEDY THIS SITUATION MAY RESULT IN AN INCREASED RISK OF A REAR END COLLISION WHILE DRIVING DUE TO OTHER DRIVERS NOT BEING WARNED ON STOPPING OR TURNING.

Remedy: DEALERS WILL INSPECT THE TAILLIGHT SOCKETS AND REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON APRIL 30, 2007. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369.

Reported: 2007-06-25 (June 25, 2007)

CERTAIN FIFTH WHEEL TRAILERS BUILT WITH 16" STEEL WHEELS MAY LEAK AT THE VALVE STEM DURING INFLATION OR WHEN CHECKING THE AIR PRESSURE DUE TO IMPROPER SEATING OF THE VALVE STEM. SOME MODELS HAVE ALUMINUM WHEELS WITH A STEEL SPARE AND ONLY THE SPARE IS AFFECTED. INDICATION OF THE DEFECT OCCURS WHEN APPLYING SIDEWAYS PRESSURE TO THE VALVE STEM (SUCH AS CHECKING THE TIRE PRESSURE). AIR WILL LEAK THROUGH THE VALVE HOLE IN THE RIM.

Consequence: CONTINUING TO PULL A VEHICLE WITH IMPROPERLY INFLATED TIRES WILL RESULT IN POOR VEHICLE HANDLING AND INCREASED RISK OF PROPERTY DAMAGE AND A A VEHICLE CRASH COULD OCCUR IF THE TIRE FAILS AS A RESULT OF UNDER-INFLATION.

Remedy: DEALERS WILL REPLACE THE SNAP-IN VALVE STEM WITH A BOLT-IN VALVE STEM. THE RECALL BEGAN ON JULY 2, 2007. OWNERS MAY CONTACT KEYSTONE RV AT 1-866-425-4369.

Reported: 2007-07-21 (July 21, 2007)

ON CERTAIN FIFTH WHEEL RECREATIONAL TRAILERS, EXCESS PAINT MAY CAUSE THE LUG NUTS TO LOSE TORQUE OVER TIME AND COULD ULTIMATELY CAUSE WHEEL SEPARATION IF THE TORQUE IS NOT MAINTAINED.

Consequence: WHEEL SEPARATION COULD RESULT IN POOR VEHICLE HANDLING INCREASING THE RISK OF PROPERTY DAMAGE AND A VEHICLE CRASH.

Remedy: DEALERS WILL REMOVE THE WHEELS, REMOVE THE PAINT FROM THE HUB FACE WHEEL MOUNTING SURFACE AND THEN REINSTALL AND TORQUE THE WHEELS TO THE PROPER SPECIFICATION FREE OF CHARGE. THE RECALL BEGAN ON JUNE 21, 2007. OWNERS MAY CONTACT KEYSTONE RV AT 1-866-425-4369.

Reported: 2008-07-17 (July 17, 2008)

KEYSTONE IS RECALLING 161,250 MY 2004-2007 FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.

Remedy: KEYSTONE IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE AT 1-866-425-4369.

Reported: 2010-11-17 (November 17, 2010)

KEYSTONE IS RECALLING CERTAIN RECREATIONAL VEHICLES AND FIFTH WHEEL TRAILERS EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.

Consequence: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.

Remedy: KEYSTONE IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN ON DECEMBER 10, 2010. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR KEYSTONE AT 866-425-4369.

Reported: 2017-11-22 (November 22, 2017)

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.