2014 Keystone MONTANA MOUNTAINEER: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
5 owner complaints analyzed
1 distinct recall campaigns
3,100 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 5 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Structure is the most frequently named component, appearing in 2 of 5 complaints (40.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 1 | 20.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Structure | 2 |
| Engine And Engine Cooling | 1 |
| Service Brakes | 1 |
| Structure:Frame And Members:Underbody Shields | 1 |
| Wheels | 1 |
Structure: 2; Engine And Engine Cooling: 1; Service Brakes: 1; Structure:Frame And Members:Underbody Shields: 1; Wheels: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 5 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 5; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (5). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 5 |
2014: 5
Pattern summary
Structure leads the component reports. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10584780 · 2014-04-25 (April 25, 2014)
DECEMBER 26, 2013, MY WIFE AND I STOPPED AT A REST STOP IN VAN HORN, TEXAS FOR A FEW HOURS REST. OUR RV WAS NOT MANUFACTURED WITH A FURNACE AIR RETURN DUCT. WE HAD JUST BOUGHT A NEW DODGE 3500 WITH A CUMMINS DIESEL ENGINE HAVING ALL THE BELLS & WHISTLES (FIRST FOR US). WAKING UP I DECIDE TO SHOW OFF THE (NEW TO US) ENGINE REMOTE START FEATURE. BEFORE THE ENGINE STARTED I WAS PUTTING ON MY SHOES TO WALK OUR PET. WHILE WAITING ON OUR DOG TO RELIEVE HERSELF I HEARD MY WIFE YELLING OUT, EXHAUST IS COMING INSIDE. I DIDN'T HAVE A TRUCK KEY WITH …
Owner-reported narrative. 3,100 miles reported. Look up ODI 10584780 at NHTSA ↗
Owner report 10584783 · 2014-04-25 (April 25, 2014)
FOLLOWING INSTRUCTIONS IN RV OWNERS MANUAL I CHECKED LUG NUT TORQUE AT SELLING DEALER. TORQUE WAS TOO HIGH. LATER SERVICE TECHNICIAN REPLACED THE FOUR WHEEL HUBS. SELLING DEALER SERVICE MANAGER REFUSED TO REPLACE BEARING CUPS AND BEARINGS IN MATCHED SETS. I CALLED DEXTER ASKING HELP. DEXTER SHOWED ME IN THE WEBSITE REPLACING SETS IS RECOMMENDED. THIS WAS BEFORE WE LEFT OREGON TO TEXAS FOR THE HOLIDAYS. I HAVE EMAILED NUMEROUS COMPANIES ASKING INFORMATION ABOUT MATCHED SETS. EACH COMPANY AGREED MATCHED BEARING CUPS AND BEARING ARE TO BE …
Owner-reported narrative. 2,500 miles reported. Look up ODI 10584783 at NHTSA ↗
Owner report 10584784 · 2014-04-25 (April 25, 2014)
VISITING IN HOUSTON, TX. 2013 CHRISTMAS HOLIDAYS I WAS CLEANING INSIDE RV MOUNTAINEERS BASEMENT. I NOTICED ONE OF THE (THAT WAS IN VISION) ALUMINUM FLOOR JOISTS WAS SAWED PART OF THE WAY INTO. THIS FLOOR JOISTS THAT WAS SAWED PART OF THE WAY INTO IS NEXT TO A VERTICAL PLUMBING PIPE. PLUMBING INSTALLER MAY HAVE SAWED THIS FLOOR JOISTS. I LATER EMAILED A CONSUMER REP. AT KEYSTONE RV ASKING IF THE SAWED ALUMINUM FLOOR JOISTS WOULD CAUSE STRUCTURAL INTEGRITY OR DECREASE THE RV VALUE. HE WOULD NOT RETURN THIS EMAIL. I HAVE RELENTLESSLY CONTACT…
Owner-reported narrative. 3,100 miles reported. Look up ODI 10584784 at NHTSA ↗
Owner report 10584787 · 2014-04-25 (April 25, 2014)
NFPA 7.2.4 SHOWER STALLS. IN NO CASE SHALL THE DEPTH OF A SHOWER RECEPTOR BE LESS THAN 2 IN. (51 MM) OR THAN 9 IN. (229 MM). MEASURED FROM THE TOP OF THE FINISHED DAM OR THRESHOLD TO THE TOP OF THE DRAIN. SHOWER IN MY RV MEASURES 10 1/2" TECHNICAL MGR. ASKS WHAT DOES THAT HURT? KEYSTONE ISN'T GOING TO CHANGE OUT THAT SHOWER STALL. TECH MGR. MEETING ME IN TX. TOLD ME 4 + TIMES I HAD AGREE TO HIS TERMS OR TAKE MY RV OFF THE LOT. FINALLY I TOOK RV OFF LOT BUT I NEEDED AN UNBIASED OPINION FOR IT WOULD BE BETWEEN ME AND POSSIBLY ALL OF THEM A…
Owner-reported narrative. 3,100 miles reported. Look up ODI 10584787 at NHTSA ↗
Owner report 10584788 · 2014-04-25 (April 25, 2014)
BEFORE RETURNING TO OR. I TOOK MY RV TO HOUSTON METALLURGICAL LABORATORY, INC. I SUSPECTED SOME POSSIBLE CORROSION. (EXCERPT). OUR FIRST OBSERVATION WAS THE ALUMINUM WELDING OF THE FLOOR FRAMEWORK IN WHICH WE COULD SEE SOME OF THE WELDING WOULD NOT BE ACCEPTABLE TO VISUAL INSPECTION TO MORE THAN ONE WELDING CODE......ONE EXAMPLE.....PHOTO PAGES #1 THRU 7 SHOW WELDS THAT WOULD NOT PASS A VISUAL INSPECTION. I KNOW YOU ALSO HAD CONCERNS DUE TO AIR FLOW, (COMPARTMENTS THAT SHOULD BE SEALED BUT ARE NOT) THAT THE ALUMINUM BEAMS ARE SHOWING WHAT APP…
Owner-reported narrative. 3,100 miles reported. Look up ODI 10584788 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
13V155000 · Equipment
Reported: 2013-04-23 (April 23, 2013)
Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.
Consequence: If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.
Remedy: Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.
NHTSA campaign record ↗