2021 Keystone HIDEOUT: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
3 owner complaints analyzed
1 distinct recall campaigns
Not available median reported failure mileage
Scope: 2021 model year. Data snapshot: . 0 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Equipment:Recreational Vehicle/Trailer is the most frequently named component, appearing in 1 of 3 complaints (33.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 2 | 66.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Equipment:Recreational Vehicle/Trailer | 1 |
| Service Brakes | 1 |
| Structure:Body | 1 |
Equipment:Recreational Vehicle/Trailer: 1; Service Brakes: 1; Structure:Body: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 3 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2020 | 1 |
| 2022 | 1 |
| 2023 | 1 |
2020: 1; 2022: 1; 2023: 1
Pattern summary
Equipment:Recreational Vehicle/Trailer leads the component reports. Braking behavior appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11361405 · 2020-09-27 (September 27, 2020)
PURCHASED THE TRAILER ON 9/25/20 AND WHEN I GOT IT HOME I WAS CHECKING EQUIPMENT AND NOTICED THE PASSENGER SIDE BRAKE WAS NOT WIRED TO ACUATE THE BRAKE. ONLY THE DRIVERS SIDE IS WIRED. I NOTICED IT WAS DIFFICULT TO STOP, AS IF THE TRAILER WAS PUSHING THE TRUCK. I HAVE CONTACTED KEYSTONE VIA EMAIL TO REPORT THIS POSSIBLE SAFETY OVERSIGHT TO THEM. I WAS NOT INVOLVED IN ANY ACCIDENT.
Owner-reported narrative. Look up ODI 11361405 at NHTSA ↗
Owner report 11475907 · 2022-07-26 (July 26, 2022)
2021 KEYSTONE HIDEOUT. CONSUMER WRITES SEEKING REIMBURSEMENTS FOR REPAIRS MADE TO VEHICLE. THE CONSUMER STATED THE VEHICLE EXPERIENCED MULTIPLE FAILURES. THE VEHICLE LOST THE THE AIR CONDITONER COVER WHILE BEING DRIVEN. IT WAS MONTHS BEFORE THE AIR CONDITION COULD BE REPAIRED DO TO PARTS BEING UNAVAILABLE. THE PASSENGER SIDE BEARING BEGAN TO SQUEAL AND SMOKE WHILE DRIVING. THE SIDE BEARINGS FAILED TWICE. IT WAS MONTHS BEFORE THE BRAKES COULD BE REPAIRED. THE MANUFACTURER ASSISTED WITH THIS REPAIR. THE REAR EXHAUST FAN FAILED AND WAS REPAIRED.…
Owner-reported narrative. Look up ODI 11475907 at NHTSA ↗
Owner report 11555254 · 2023-11-15 (November 15, 2023)
Outside wall cracking at bedroom slide lower front driver side. Had a small Crack at slide in fiberglass,I drilled and epoxies it. Crack continued to grow. Have contacted Bish's RV Kalispell MT. I have an appointment for drop off on 12/27/2023. I will be contacting Keystone also. Not sure of the cause but am deeply concerned about the frame
Owner-reported narrative. Look up ODI 11555254 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
21V708000 · Equipment:Recreational Vehicle/Trailer:Lpg Systems
Reported: 2021-09-13 (September 13, 2021)
Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
Consequence: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.
NHTSA campaign record ↗