2013 Keystone COUGAR: complaints, problems and recalls

TL* THE CONTACT OWNS A 2013 KEYSTONE COUGAR. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE REAR BUMPER BEGAN TO SEPARATE FROM THE VEHICLE OVER THE COURSE OF A TWO HOUR DRIVE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE BUMPER WOULD HAVE TO BE RE-ATTACHED. THE VEHICLE WAS REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 120. UPDATED 06/10/13 *BF UPDATED 06/14/2013*JS

Owner-reported narrative. 120 miles reported. Look up ODI 10509288 at NHTSA ↗

WE OWN A 2013 KEYSTONE COUGAR 5TH WHEEL MODEL 331MKS. ON 4/4/14 WE WERE AT A CAMPGROUND AND STARTED TO SET UP. THE RIG WAS ONLY ON 12V BATTERY POWER. I HAD NOT YET CONNECTED TO SHORE POWER. WHEN I PUSHED THE BUTTON TO LOWER THE LANDING GEAR, NOTHING HAPPENED. I TRIED THE REMOTE CONTROL, AND NOTHING HAPPENED AGAIN. I WENT TO GET THE POWER CORD INTENDING TO PLUG IT IN. THE CORD WAS IN THE STORAGE AREA IN THE FRONT, UNDER THE HITCH, WHERE THE BATTERY IS. WHEN I OPENED THE DOOR, IMMEDIATELY SMOKE WAS BILLOWING OUT. THEN I SAW THE FLAME. IT WAS COMI…

Owner-reported narrative. Look up ODI 10577632 at NHTSA ↗

THERE ARE 2 FOLD OUT COACHES ON THE TRAILER WITH AIR MATTRESS' FOR THE PAD. WE HAVE NOT BEEN ABLE TO HAVE EITHER AIR MATTRESS STAY INFLATED OVER NIGHT SINCE WE BOUGHT IT. ONE OF THEM LEAKS THROUGH THE OUTLET TO DEFLATE IT AND WE HAVE TO PUT A CELLOPHANE BAGGIE UNDER THE CAP TO KEEP IT UP PART OF THE NIGHT. THE OTHER AIR MATTRESS HAS ONE CORNER THAT THE WAS FOLDED OVER WHEN IT WAS MADE (THE MATERIAL IS DOUBLED OVER) AND THERE IS A LEAK THERE. WE HAVE TRIED EVERY PATCH MADE AND CANNOT GET THE LEAK STOPPED BECAUSE IT IS ON THE EDGE. THE OTHER…

Owner-reported narrative. Look up ODI 10620648 at NHTSA ↗

2013 KEYSTONE COUGAR TRAILER. CONSUMER WRITES IN REGARDS TO TIRE FAILURE. *SMD THE CONSUMER NOTICED AS HE WAS DRIVING, HE NOTICED THAT ONE OF THE RIGHT SIDE TRAILER TIRES WERE SHREDDING. WHEN HE WAS FINALLY ABLE TO STOP, HE DISCOVERED THE TIRE WAS LOOSING AIR AND THE TREAD HAS COMPLETELY SEPARATED FROM THE CASING AND THE SIDEWALL WAS STILL INTACT. THERE WAS EXTENSIVE DAMAGE TO THE SHEET METAL AND DUAL AXLES. *JB

Owner-reported narrative. Look up ODI 10807027 at NHTSA ↗

TL* THE CONTACT OWNS A 2013 KEYSTONE COUGAR. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE REAR BUMPER FRACTURED WHILE THE SPARE TIRE PLUMMETED INTO TRAFFIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NO NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

Owner-reported narrative. 10,000 miles reported. Look up ODI 10854791 at NHTSA ↗

WHILE TRAVELING ON OUR FAMILY VACATION, WITH OUR 2013 KEYSTONE COUGAR 5TH WHEEL. WE EXPERIENCED 2 TIRE BLOWOUTS. WHILE TRAVELING N ON I-59 (JUST INSIDE GA STATE LINE) AT APPROX. 60 MPH, THE RIGHT REAR TIRE EXPLODED CAUSING DAMAGE TO THE CAMPER. PUT SPARE ON AND CONTINUED ON OUR TRIP. ONCE WE ARRIVED AT CAMPGROUND THE EXPLODED TIRE WAS TAKEN TO A TIRE STORE AND REPLACED. NEW TIRE WAS PUT ON CAMPER AND THE SPARE RETURNED TO THE SPARE POSITION ON THE REAR OF THE CAMPER. UPON OUR RETURN TRIP HOME, TRAVELING ON I-75 S, WE HAD BLOWOUT #2. IT WAS THE …

Owner-reported narrative. 1,500 miles reported. Look up ODI 10872829 at NHTSA ↗

Reported: 2013-04-23 (April 23, 2013)

Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.

Consequence: If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.

Remedy: Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.

Reported: 2017-11-22 (November 22, 2017)

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.