2010 Keystone COUGAR: complaints, problems and recalls

2010 KEYSTONE COUGAR FIFTH WHEEL CAMPER HAD A BLOWOUT ON THE LEFT REAR TIRE. DRIVER LOST CONTROL AND THE VEHICLE AND TRAILER OVERTURNED ONTO THE ROADWAY. *BF (OHIO TRAFFIC CRASH REPORT #10-0364-89)*JB

Owner-reported narrative. Look up ODI 10357511 at NHTSA ↗

TL*THE CONTACT OWNS A 2010 KEYSTONE COUGAR LIGHT WEIGHT FIFTH WHEEL TRAVEL TRAILER. WHILE DRIVING 65 MPH THE TRAILER HITCH CAUSED THE SPARE TIRE TO FALL OFF DUE TO THE ITS WEIGHT AND THE WAY IT WAS WELDED ONTO THE RV. THE MANUFACTURER WAS CONTACTED AND INFORMED HIM TO TAKE IT TO A REPAIR SHOP AND HAVE IT INSPECTED. THE FAILURE MILEAGE WAS 2,000. UPDATED 02/10/11 *BF THE REAR BUMPER CRACKED AT THE WELDS CAUSING REAR BUMPER WITH THE SPARE TIRE MOUNT TO FOLD DOWN AND DRAG ON THE HIGHWAY. UPDATED 05/06/11

Owner-reported narrative. 2,000 miles reported. Look up ODI 10368499 at NHTSA ↗

DRIVING DOWN I-5 THE WELD BETWEEN THE INTERIOR PART OF THE WHEEL RIM AND THE EXTERIOR PART OF THE RIM BROKE. OUR 5TH WHEEL TRAILER IS A 2010, BUT NOTICE THAT A RECALL HAS BEEN MADE ON SOME OF THE 2011 KEYSTONE TRAILERS. [BOWMAN FIXED CONSUMER COMMENT:" THIS IS A KEYSTONE COUGAR, NOT WHAT IS SHOWN UNDER THE DESCRIPTION ON PAGE 3"]. *TR

Owner-reported narrative. 2,000 miles reported. Look up ODI 10381746 at NHTSA ↗

TL* THE CONTACT OWNS A 2010 KEYSTONE COUGAR TRAILER322QBS. THE CONTACT STATED THAT THE WELDING IN THE FIFTH WHEEL AREA FAILED, CAUSING THE FIFTH WHEEL PIN TO FRACTURE. THE FIFTH WHEEL THEN SEPARATE FROM THE FRAME AS WELL AS THE BOLTS IN THE BED AND KITCHEN AREA. THE TRAILER WAS TAKEN TO THE DEALER WHO INSPECTED AND FOUND A DEFECTED WELDING THAT CAUSED THE FIFTH WHEEL PIN AND BOLTS TO FAIL. THE TRAILER WAS NOT REPAIRED. THE TRAILER DID NOT HAVE A MILEAGE TO BE REPORT.

Owner-reported narrative. Look up ODI 10419991 at NHTSA ↗

CONSUMER STATES ONE YEAR AGO THEY PURCHASED A 2010 KEYSTONE COUGAR XLITE 26SAB FIFTH WHEEL. CONSUMER STATES PROBLEMS WITH CARBON MONOXIDE DETECTOR *TGW THE CONSUMER STATED THE CARBON MONOXIDE DETECTOR WAS NOT DISPLAYING A GREEN LIGHT. AFTER REMOVING IT, THE CONSUMER DISCOVERED IT WAS NOT BATTERY OPERATED, BUT RATHER HARD WIRED. THE WIRES WERE NOT CONNECTED TO ANYTHING. THE SCREWS TO THE DRAWERS WERE NOT LONG ENOUGH AND THE SLIDES HAD NO SUPPORT. THE CABINET DOORS UNDER THE SINK CAME COMPLETELY OFF, DUE TO THE SCREWS NOT BEING PROPERLY SECUR…

Owner-reported narrative. Look up ODI 10431090 at NHTSA ↗

TL* THE CONTACT OWNS A 2002 GMC SIERRA. THE VEHICLE WAS HITCHED TO A 2010 KEYSTONE COUGAR FIFTH WHEEL TRAILER. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT END OF THE FRAME WAS FRACTURED IN TWO PLACES NEAR THE MAIN HITCH AREA. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE VEHICLE DID NOT CALCULATE MILEAGE.

Owner-reported narrative. Look up ODI 10485121 at NHTSA ↗

TL* THE CONTACT OWNS A 2010 KEYSTONE COUGAR RV. THE CONTACT STATED THAT THE REAR BUMPER SEPARATED FROM THE FRAME OF THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V355000 (STRUCTURE:BODY:BUMPERS). THE RV WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 3,000. UPDATED 01/30/13*LJ PICTURES RECEIVED. 01/31/13

Owner-reported narrative. 3,000 miles reported. Look up ODI 10493013 at NHTSA ↗

TL* THE CONTACT OWNS A 2010 KEYSTONE COUGAR WITH TOWMASTER TIRES, SIZE: 235/80R/16E. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE REAR DRIVER, PASSENGER AND FRONT PASSENGER TIRE BLEW WITHOUT WARNING. THE FAILURE OCCURRED ON THREE SEPARATE OCCASIONS WITHIN A ONE MONTH PERIOD. THE TIRES WERE REPLACED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500. THE DOT NUMBER WAS NOT AVAILABLE.

Owner-reported narrative. 2,500 miles reported. Look up ODI 10532848 at NHTSA ↗

Reported: 2010-02-25 (February 25, 2010)

KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2008-2010 COUGAR AND LAREDO TRAILERS AND FIFTH WHEEL VEHICLES. THESE VEHICLES HAVE EXPERIENCED A LIMITED NUMBER OF FAILURES WITH ITS SPARE TIRE CARRIERS IN PARTICULAR, THE SPARE TIRE CARRIERS, WHEN COMBINED WITH A 16" SPARE TIRE AND WHEN INSTALLED ON THE BUMPER OF A SLIDE OUT BIKE/STORAGE RACK, MAY BREAK OR CRACK AFTER TIME CAUSING THE SPARE TIRE TO FALL OFF.

Consequence: IF THE TIRE CARRIER FAILS CAUSING THE TIRE TO COME LOOSE, THERE IS AN INCREASED RISK OF PERSONAL INJURY AND PROPERTY DAMAGE.

Remedy: THE REMEDY IS TO REPLACE THE SPARE TIRE CARRIER WITH A NEW SPARE TIRE CARRIER FREE OF CHARGE. THE SAFETY RECALL BEGAN ONMARCH 8, 2010. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369.

Reported: 2011-01-04 (January 4, 2011)

KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2010-2011 COUGAR, LAREDO AND OUTBACK TRAVEL TRAILERS EQUIPPED WITH LIPPERT COMPONENT HITCH COUPLERS FOR LACK OF INDENTATION ON THE FORWARD EDGE OF THE COUPLER.

Consequence: IF THE COUPLER IS LACKING THE INDENT IT WILL LEAD TO AN INCREASED RISK OF TRAILER SEPARATION FROM THE HITCH BALL WHILE TOWING RESULTING IN PROPERTY DAMAGE AND/OR VEHICLE CRASH.

Remedy: OWNERS ARE ASKED TO INSPECT THE HITCH COUPLER FOR THE CORRECT STAMPING. IF THE HITCH COUPLER IS NOT FORMED CORRECTLY ARRANGEMENTS WILL BE MADE TO REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 24, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

Reported: 2012-07-26 (July 26, 2012)

Keystone RV Company (Keystone) is recalling certain model year 2010-2012 Cougar 26SAB and 29RES recreational vehicles manufactured from October 5, 2009, through October 24, 2011. The rear bumper, which holds the spare tire assembly, may experience metal fatigue causing the spare tire to separate from the vehicle.

Consequence: Over time, the bumper may fail and/or separate from the vehicle, increasing the risk of personal injury and property damage.

Remedy: Keystone will notify owners, and dealers will install a reinforcement kit free of charge. The safety recall began on September 28, 2012. Owners may contact Keystone at 1-866-425-4369.

Reported: 2017-11-22 (November 22, 2017)

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.