2002 Keystone COUGAR: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
6 owner complaints analyzed
1 distinct recall campaigns
Not available median reported failure mileage
Scope: 2002 model year. Data snapshot: . 0 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Engine And Engine Cooling:Engine is the most frequently named component, appearing in 1 of 6 complaints (16.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 1 | 16.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine And Engine Cooling:Engine | 1 |
| Equipment:Recreational Vehicle/Trailer | 1 |
| Structure | 1 |
| Suspension | 1 |
| Tires | 1 |
| Tires:Tread/Belt | 1 |
Engine And Engine Cooling:Engine: 1; Equipment:Recreational Vehicle/Trailer: 1; Structure: 1; Suspension: 1; Tires: 1; Tires:Tread/Belt: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 6 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2002 | 1 |
| 2004 | 1 |
| 2005 | 1 |
| 2006 | 1 |
| 2007 | 2 |
2002: 1; 2004: 1; 2005: 1; 2006: 1; 2007: 2
Pattern summary
Engine And Engine Cooling:Engine leads the component reports. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10083869 · 2004-07-23 (July 23, 2004)
POSSIBLE ENGINE STALLING IN 1999 THROUGH 2002 MERCURY COUGAR.*MR
Owner-reported narrative. Look up ODI 10083869 at NHTSA ↗
Owner report 10140950 · 2005-10-27 (October 27, 2005)
DT: THE CONTACT STATED TWO TIRES BLEW OUT ON FIFTH WHEEL TRAILER. THE TREAD SEPARATED. THE FIRST TIRE BLEW OUT IN OCTOBER 2004. THE SECOND TIRE BLEW OUT IN OCTOBER 2005. ANOTHER TIRE ALMOST WAS READY TO BLOW. OUT. HE REMOVED IT FROM VEHICLE. THE DEALER WHERE HE BOUGHT THE TRAILER TOLD HIM THEY KNEW THERE WAS A PROBLEM WITH CARLISLE, THE MANUFACTURER OF THE TIRES. CARLISLE WAS NOT WILLING TO DO ANYTHING ABOUT IT. *AK UPDATED 12/27/2005. BOTH TIMES THE TIRE SEPARATED IT DAMAGED THE RIGHT REAR LOWER SECTION OF THE TRAILER. *NM…
Owner-reported narrative. Look up ODI 10140950 at NHTSA ↗
Owner report 10150568 · 2006-02-17 (February 17, 2006)
A STRUCTURAL FAILURE OF THE FRAME - OUR 2002 KEYSTONE MONTANA 5TH WHEEL TRAILER MODEL 2955RL, VIN#[XXX] HAD MULTIPLE WELDS BREAK AND CRACK IN THE KINGPIN AREA AND UNDER THE BEDROOM OF THE TRAILER. THIS ALLOWED THE SIDEWALLS TO DROP AND THE KINGPIN TO OSCILLATE UP AND DOWN LIKE IT WAS ATTACHED TO A DIVING BOARD. THE OSCILLATION CAUSED A PARTITION TO BE PUSHED THROUGH THE CEILING. THIS FAILURE MADE THE TRAILER UNSAFE FOR TOWING UNTIL EMERGENCY REPAIRS WERE MADE. PICTURES OF THE WELD FAILURES ARE AVAILABLE. AT THE TIME OF THE FAILURE WE WERE 30…
Owner-reported narrative. Look up ODI 10150568 at NHTSA ↗
Owner report 10188149 · 2007-04-17 (April 17, 2007)
DOMETIC RECALL 06E-076, MANUFACTURER STATES THEY ARE NOT GOING TO REPAIR THE DEFECT, THEY ARE ONLY GOING TO COVER IT UP SO WHEN IT DOES FAIL IT WON'T BURN MY TRAILER DOWN. THE RECALL NOTICE STATES THAT IT MUST BE SHUT DOWN AND NOT OPERATED UNTIL THE UNIT IS FIXED. I WANT MY UNIT FIXED NOT PATCHED . DOMETIC HAS ADMITTED THERE IS A SEVERE SAFETY HAZARD WITH THIS UNIT AND IT CAN CAUSE DEATH OR INJURY IF USED . *JB
Owner-reported narrative. Look up ODI 10188149 at NHTSA ↗
Owner report 10189029 · 2007-04-25 (April 25, 2007)
COUGAR 5TH WHEEL CAMPER CUSTOMER HAS HAD SEVERAL TIRE REPLACEMENTS AND BELIEVES THAT THEY SHOULD BE REIMBURSED FOR THE TIRES AND DAMAGE DONE TO CAMPER**CC THE CONSUMER BELIEVED THE TIRES FOR THE CAMPER WERE UNDER RATED WHICH WAS THE REASON HE CONTINUED TO EXPERIENCE TREAD SEPARATION AND TIRE WEAR. *JB
Owner-reported narrative. Look up ODI 10189029 at NHTSA ↗
Owner report 8008330 · 2002-04-23 (April 23, 2002)
5TH WHEEL TRAILER. AFTER DROPPING SOMETHING ON THE GROUND CONSUMER NOTICED CRADLE THAT HOLDS THE FRONT AND REAR LEAF SPRINGS TOGETHER, BOLT IN THE FRAME WAS COMING OUT.*AK *YH
Owner-reported narrative. Look up ODI 8008330 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
07V134000 · Equipment:Recreational Vehicle/Trailer
Reported: 2007-03-22 (March 22, 2007)
CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN CERTAIN TUBING IN THE REFRIGERATOR WHICH COULD ALLOW PRESSURIZED FLAMMABLE COOLANT SOLUTION TO BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence: THIS COULD RESULT IN A FIRE.
Remedy: KEYSTONE RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURNER HOUSING AND THERMAL FUSES FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE RV AT 574-535-2100.
NHTSA campaign record ↗