2012 Keystone COUGAR HIGH COUNTRY: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
1 distinct recall campaigns
1,500 mi median reported failure mileage
Scope: 2012 model year. Data snapshot: . 1 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Structure:Body is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Structure:Body | 1 |
| Structure:Body:Bumpers | 1 |
Structure:Body: 1; Structure:Body:Bumpers: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2013 | 1 |
2013: 1
Pattern summary
Structure:Body leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10498288 · 2013-02-15 (February 15, 2013)
TL* THE CONTACT OWNS A 2012 KEYSTONE COUGAR HIGH COUNTRY FIFTH WHEEL TRAILER. THE CONTACT STATED THAT THE REAR BUMPER WAS NOT SUFFICIENTLY ATTACHED TO THE VEHICLE TO CARRY THE WEIGHT OF A BIKE RACK AND ANY OTHER EQUIPMENT HOWEVER, THE BUMPER DID FRACTURE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADDED SUPPORT GUSSETS TO REINFORCE THE BUMPER. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 1500. UPDATED 03/26/2013*LJ THE CONSUMER STATED THE BUMPER DID NOT FALL COMPLETELY OFF.
Owner-reported narrative. 1,500 miles reported. Look up ODI 10498288 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
11V322000 · Power Train:Axle Assembly
Reported: 2011-06-13 (June 13, 2011)
KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011-2012 COUGAR HIGH COUNTRY TRAVEL TRAILERS PRODUCED FROM NOVEMBER 3, 2010, THROUGH MAY 26, 2011, FOR HAVING 4400 POUND AXLES INSTALLED INSTEAD OF 5200 POUND AXLES. IF A VEHICLE IS LOADED TO THE MAXIMUM STATED GVWR OF 10,000 POUNDS, THE 4400 POUND AXLE WILL BE OVERLOADED.
Consequence: OVERLOADING THE AXLE COULD LEAD TO AN INCREASE RISK OF AXLE FAILURE, PROPERTY DAMAGE AND/OR VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AXLES WITH THE CORRECT ONES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 7, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
NHTSA campaign record ↗