2022 Keystone ALPINE: complaints, problems and recalls

I have the Insignia 4 burner stove model NS-RNG24SS9. It is in an Alpine RV by Keystone. I used the oven for the first time ever June 24. The pilot light lit as advertised and baked the biscuits without problems. When I went to shut off the oven, the knob would not turn lower than 250 deg. THE OVEN COULD NOT BE SHUT OFF! I shut off the propane at the bottle and the oven of course turned off. Now I don’t have a stove or hot water. I still have the stove in the RV and it is available for inspection. I believe this could be a safety issue as th…

Owner-reported narrative. Look up ODI 11529681 at NHTSA ↗

5th wheel is experiencing what is defined as frame flex. My rig has not been fixed yet so i can not describe where tthe cracks are at this time. Keystone has said they will cover repairs. I feel this item should be looked at further, it is a know issue that is being covered up. Once I found a dealer to complete the repairs I stated I was nervous about traveling 6 hours to them. What they described to me about the condition of other rigs that have been brought in was scary. This defect can cause death if the rig was to completely fail on the roa…

Owner-reported narrative. Look up ODI 11569762 at NHTSA ↗

The system malfunction occurred AFTER THE DELIVERY of our New 2022 Keystone Alpine 3700FL, when Keystone RV Company ("MFR") & General RV ("1st DLR") communicated DIFFERENT recall REMEDY DATES regarding NHTSA SAFETY RECALL RCLRPT-22V726-7645 [REF: MFR SAFETY ADVISORY # 22-437, Equalizer Jack Pads ("EJP")]. Included is the associated Safety Risk facing our family & others. Without knowledge of any recalls at DELIVERY, the customer believes the problem 1st appeared on 07/01/2023 after checking for RV recalls via NHTSA website without VIN specific…

Owner-reported narrative. Look up ODI 11572434 at NHTSA ↗

Stress Crack under Kitchen slideout. Dealer told me this is common. I disagree

Owner-reported narrative. Look up ODI 11585717 at NHTSA ↗

One of the batteries overheated causing hydrogen sulfide fumes to enter the RV coach. This was a battery supplied with the RV when purchased new.

Owner-reported narrative. Look up ODI 11585951 at NHTSA ↗

After buying this trailer brand new, we took it on our first out of state trip. We drove from Minnesota to South Carolina roughly 1000 miles. In the location of the front kitchen slide out there is now a crack forming diagonally from the lower corner of the outside of the slide out. After doing research we learned this is what shows on the outside of the fiberglass when aluminum frame welds are breaking. We contacted Keystone, they started a warranty claim and gave us contacts to call. So far the only location Keystone gave us in Minnesota told…

Owner-reported narrative. Look up ODI 11585968 at NHTSA ↗

50 amp cord reel is defective. When plugged into a 50 amp outlet, My electrician found power all the way to the reel, but not to the internal fuse panel. These cord reels are known to have these issues as the fingers behind the power connection tend to arc and or corrode causing only one leg of power to make it to the fuse panel. I've contacted keystone and they refused to do anything about it. I'm afraid this could potentially cause an electrical fire in my RV unit

Owner-reported narrative. Look up ODI 11587096 at NHTSA ↗

Stress crack in gel coat under right side kitchen slide

Owner-reported narrative. Look up ODI 11587317 at NHTSA ↗

Reported: 2022-01-17 (January 17, 2022)

Keystone RV Company (Keystone) is recalling certain 2022 Alpine and Avalanche vehicles. The vehicles may be equipped with an exterior ladder that is not properly secured to the rear wall of the vehicle.

Consequence: If the ladder is not properly attached to the trailer, the ladder may detach while being used, increasing the risk of injury.

Remedy: Keystone dealers will properly attach the ladders to a backer in the rear wall, free of charge. Owner notification letters were mailed March 11, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-419.

Reported: 2022-03-11 (March 11, 2022)

Keystone RV Company (Keystone) is recalling certain 2022 Keystone Arcadia, Carbon, Alpine, Avalanche, Cougar, Fuzion, High Country Montana, Hideout, Impact, Montana, Outback, Passport, Raptor, Springdale, and 2021-2022 Sprinter and Bullet fifth wheel and travel trailers. The solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.

Consequence: Inoperable safety alarms increase the risk of injury.

Remedy: Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. Owner notification letters were mailed May 2, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-423.

Reported: 2022-03-31 (March 31, 2022)

Keystone RV Company (Keystone) is recalling certain 2022 Alpine, Impact, Arcadia, Avalanche, Fuzion, and Passport travel trailers, equipped with a 50-amp shore power inlet. The power inlet lug bolts may have been manufactured with excessively hard metal, preventing them from being tightened properly and resulting in a loose wiring connection.

Consequence: Loose wiring can cause an electrical arc or short, increasing the risk of fire.

Remedy: Dealers will inspect and replace the power inlet, as necessary, free of charge. Owner notification letters were mailed May 11, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-428.

Reported: 2022-09-29 (September 29, 2022)

Keystone RV Company (Keystone) is recalling certain 2021-2023 Alpine, Avalanche, 2020-2023 Fuzion and Impact travel trailers. The hydraulic leveling leg foot pads may become loose and separate from the vehicle.

Consequence: A foot pad that separates during transit can become a road hazard, increasing the risk of a crash.

Remedy: Dealers will inspect the mounting bolt and reinstall with thread locking adhesive, as necessary, free of charge. Owner notification letters were mailed November 10, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-437.