1996 Kenworth T800: complaints, problems and recalls

See attached document for complaint.

Owner-reported narrative. Look up ODI 11645340 at NHTSA ↗

Reported: 2001-02-20 (February 20, 2001)

VEHICLE DESCRIPTION: VEHICLES EQUIPPED WITH 54" REAR AXLE SPACING CONFIGURATION OF THE AIRGLIDE 200 SUSPENSION WITH THE SERVICE APPLICATION IDENTIFIED AS LOGGER, DUMP TRUCK, OR TANKER. THE REAR SUSPENSION IS REGULARLY SUBJECTED TO EXTREME ARTICULATION, RESULTING IN FLEXING OF THE JOINT.

Consequence: FAILURE OF THE LOWER SWAY ARM ATTACHING BOLTS COULD RESULT IN LOSS OF VEHICLE CONTROL.

Remedy: DEALERS WILL REPLACE THE LOWER SWAY ARM BRACKETS. OWNER NOTIFICATION BEGAN MARCH 27, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT KENWORTH AT 1-425-828-5000.

Reported: 2001-04-24 (April 24, 2001)

VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH MERITOR FG941 STEER AXLES. THE GROSS AXLE WEIGHT RATING (GAWR) WAS DETERMINED INCORRECTLY AND OVER-STATED ON THE VEHICLE CERTIFICATION LABEL. WITH THE INCORRECT GAWR LISTED, THESE LABELS DO NOT MEET THE CERTIFICATION REQUIREMENTS OF PART 567, "REQUIREMENTS FOR MANUFACTURERS OF MOTOR VEHICLES." VEHICLES WILL BE REMEDIED EITHER BY ASSIGNING THE PROPER WEIGHT RATING OR, IF POSSIBLE, BY CHANGING THE NECESSARY COMPONENTS TO MEET THE CURRENTLY ASSIGNED WEIGHT RATING.

Consequence: THESE VEHICLES WOULD NOT BE IN COMPLIANCE WITH FEDERAL REGULATIONS.

Remedy: VEHICLES WILL BE REMEDIED EITHER BY ASSIGNING THE PROPER WEIGHT RATING OR, IF POSSIBLE, BY CHANGING THE NECESSARY COMPONENTS TO MEET THE CURRENTLY ASSIGNED WEIGHT RATING. OWNER NOTIFICATION BEGAN JUNE 22, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT KENWORTH AT 1-425-828-5000.

Reported: 2003-03-31 (March 31, 2003)

CERTAIN TRUCKS EQUIPPED WITH MERITOR P 18X7 BRAKES WITH 36" BRAKE CHAMBERS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 121, "AIR BRAKE SYSTEMS." THESE TRUCKS WERE MANUFACTURED WITH A COMBINED AIR RESERVOIR VOLUME LESS THAN 12 TIMES THE COMBINED VOLUME OF ALL SERVICE BRAKE CHAMBERS.

Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.

Remedy: DEALERS WILL ADD AN ADDITIONAL TANK OR CHANGE ONE OF THE EXISTING AIR TANKS TO A LARGER SIZE. OWNER NOTIFICATION BEGAN ON MAY 5, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT KENWORTH AT 1-425-828-5440.

Reported: 2003-07-09 (July 9, 2003)

ON CERTAIN VEHICLES EQUIPPED WITH CUMMINS ELECTRONIC CONTROL MODULES ON THE C8.3G AND L10G ENGINES, THE ECM DOES NOT HAVE THE ABILITY TO DETECT A THROTTLE FAIL-SAFE ENGINE SHUTDOWN COMMAND. THIS COULD RESULT IN AN UNANTICIPATED, UNCOMMANDED OPEN THROTTLE CONDITION WITHOUT WARNING.

Consequence: IF THIS EVENT OCCURS, THE VEHICLE OPERATOR WILL NOT HAVE CONTROL OF THE ENGINE SPEED, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy: CUMMINS WILL NOTIFY THE CUSTOMERS AND REPLACE THE ECM. OWNERS SHOULD CONTACT CUMMINS AT 1-800-343-7357 OR KENWORTH AT 1-425-828-5440.

Reported: 1996-04-03 (April 3, 1996)

THE WIRES THAT CORRESPOND TO THE VEHICLE'S REAR TURN SIGNALS WERE REVERSED WHEN INSTALLED IN THE ELECTRICAL CONNECTOR.

Consequence: THIS CONDITION WILL CAUSE THE REAR TURN SIGNALS TO FLASH OPPOSITE FROM THE DIRECTION INTENDED BY THE DRIVER INCREASING THE RISK OF A VEHICLE ACCIDENT.

Remedy: DEALERS WILL INSPECT THE TURN SIGNAL SWITCH AND, IF NECESSARY, REPLACE THE TURN SIGNAL SWITCH.

Reported: 1997-08-20 (August 20, 1997)

VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH KENWORTH AIRGLIDE 200 REAR SUSPENSION. DUE TO MATERIALS USED IN THE SWAY BAR ARMS AND STUDS AS WELL AS THE STUD PLATING MATERIAL, STRESS CORROSION CRACKING AND BENDING FATIGUE CAN OCCUR IN THE REAR SUSPENSION SWAY BAR ARMS AND STUDS CAUSING THE STUD TO FAIL PREMATURELY.

Consequence: THIS COULD CAUSE A LOSS OF STEERING CONTROL INCREASING THE RISK OF A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE ARM ASSEMBLY MANUFACTURED FROM A DIFFERENT MATERIAL. NEW STUDS WILL BE INSTALLED WITH DIFFERENT THREADS AND DIFFERENT FINISH.

Reported: 1997-11-24 (November 24, 1997)

VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH DESIGN LEVEL 1, ROCKWELL FF980 SERIES FRONT AXLE. THE FRONT AXLE HUB FLANGE CAN DEVELOP CRACKS DUE TO HIGH STRESS LEVELS.

Consequence: CRACKS IN A HUB FLANGE CAN RESULT IN A WHEEL SEPARATION.

Remedy: DEALERS WILL REMOVE AND REPLACE THE FRONT HUBS WITH AN IMPROVED DESIGN LEVEL 2 HUB.

Reported: 1998-06-11 (June 11, 1998)

VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH CATERPILLAR 3406E ENGINES. THE ROUTING OF THE ELECTRICAL AND FUEL LINES CAN CAUSE CHAFFING OF THE WIRING HARNESS ON THE FUEL LINE.

Consequence: THIS CHAFFING CAN CAUSE FUEL LEAKAGE AND A POTENTIAL FOR A FIRE IN THE ENGINE COMPARTMENT.

Remedy: DEALERS WILL INSPECT, ADJUST, AND REPAIR, IF NECESSARY, THE FUEL LINE AND ELECTRICAL HARNESS.