2019 Kenworth T680: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
8 owner complaints analyzed
9 distinct recall campaigns
222,500 mi median reported failure mileage
Scope: 2019 model year. Data snapshot: . 4 complaints include usable failure mileage.
Most common problems
Service Brakes is the most frequently named component, appearing in 3 of 8 complaints (37.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 3 | 37.5% |
| Transmission and shifting | 1 | 12.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes | 3 |
| Power Train | 2 |
| Structure:Body | 2 |
| Unknown Or Other | 2 |
| Electrical System | 1 |
| Engine | 1 |
| Fuel System, Diesel | 1 |
| Fuel System, Diesel:Delivery:Fuel Pump | 1 |
Service Brakes: 3; Power Train: 2; Structure:Body: 2; Unknown Or Other: 2; Electrical System: 1; Engine: 1; Fuel System, Diesel: 1; Fuel System, Diesel:Delivery:Fuel Pump: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 3 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 3
150,000 and above miles has the most reports with usable mileage (3). 4 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 2 |
| 2020 | 2 |
| 2022 | 1 |
| 2023 | 1 |
| 2024 | 1 |
| 2025 | 1 |
2019: 2; 2020: 2; 2022: 1; 2023: 1; 2024: 1; 2025: 1
Pattern summary
Service Brakes leads the component reports. Braking behavior appears in 3 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11164528 · 2019-01-02 (January 2, 2019)
MY FATHER WAS FUELING THIS BRAND NEW TRUCK WITH CNG (COMPRESSED NATURAL GAS) WHEN ONE OF THE TANKS EXPLODED. THE TRUCK WAS STATIONARY AT THE ANG (AMERICAN NATURAL GAS) STATION IN BUTTONWILLOW CALIFORNIA AT THE INTERSECTION OF INTERSTATE 5 AND HWY 58. MY FATHER IS IN CRITICAL CONDITION AT THE ICU IN UCLA WITH MULTIPLE BROKE BONES AS WELL AS BLEEDING AND SWELLING ON HIS BRAIN. I HAVE ATTACHED A PHOTO OF THE TRUCK.
Owner-reported narrative. 40 miles reported. Look up ODI 11164528 at NHTSA ↗
Owner report 11229322 · 2019-07-03 (July 3, 2019)
THE TRACTOR COMES WITH NO EMERGENCY TRAILER BRAKES HANDLE IN THE CAB LIKE THE REST OF TRUCKS IT MAKE IT VERY DANGEROUS WHILE HAULING 80,000 POUNDS AND THE SERVICE BRAKES TAKES FOREVER TO STOP THE TRUCK ALSO THE TOP OF THE CAB AT THE JOINTS IS LEAKING WATER NOT THE FIRST TO COMPLAIN BOUT THIS PROBLEM WITH THE 2019 KW THEY SAY THAT'S HOW THEY MAKE TRUCKS NOW WITHOUT THE TRAILER BRAKES HANDLE I JUST HAVE TO USE THE SERVICE BRAKES
Owner-reported narrative. Look up ODI 11229322 at NHTSA ↗
Owner report 11339638 · 2020-07-16 (July 16, 2020)
AT HIGHWAY SPEEDS THE COLLISION MITIGATION SYSTEM WILL GO OFF FOR NO REASON CAUSING A SUDDEN HARD BRAKING. THIS SEEMS TO BE EXTREMELY DANGEROUS IF VEHICLE IS TRAVELING ON WET OR ICY ROADS, IN CLOSE QUARTER CONSTRUCTION ZONES OR IF VEHICLE HAPPENS TO BE IN A TURN. UNFORTUNATELY IF ANOTHER VEHICLE WAS FOLLOWING TOO CLOSE WOULD BE AN ACCIDENT, WHICH I HAVE HEARD HAS HAPPENED. I HAVE TAKEN TRUCK TO KENWORTH SERVICE TWICE AND THEY SAID THERE IS NOTHING THEY CAN DO. IT IS A REQUIRED SYSTEM AND ARE JUST VERY SENSITIVE. I SEE NOTHING GOOD ABOUT THIS S…
Owner-reported narrative. 245,000 miles reported. Look up ODI 11339638 at NHTSA ↗
Owner report 11355468 · 2020-09-16 (September 16, 2020)
UNIT DRIVING DOWN ROAD AND BRAKE CHAMBER FAILED CAUSING BRAKES TO SLOWLY APPLY WITHOUT OPERATOR BEING AWARE UNTIL SEEN SMOKE COMING FROM DRIVE AXLE BRAKES. THE LOW AIR PRESSURE LIGHT DID NOT ILLUMINATE, STAYED HIGH ENOUGH NOT TO ILLUMINATE A LOW AIR WARNING. 2 INDEPENDENT FIRE INSPECTIONS PROVED THIS WAS A HALDEX BRAKE CHAMBER FAILURE. THE CHAMBER WAS INSPECTED AND FOUND IT IS IN THE RANGE WHERE HALDEX HAD MANUFACTURING DEFECTS OF THE POWER COIL IN THE PARKING CHAMBER, HALDEX CONFIRMED THEY HAVE AN ISSUE WITH THE 3030 CHAMBER, AND NOT ISSUING…
Owner-reported narrative. 200,000 miles reported. Look up ODI 11355468 at NHTSA ↗
Owner report 11469311 · 2022-06-15 (June 15, 2022)
The contact owns a 2019 Kenworth T680. The contact stated while driving 75 MPH, there was an abnormal popping noise detected and the vehicle decelerated and the fuel system detached from the vehicle. The vehicle was towed to an independent mechanic and the contact was informed that the pump bolt had fractured. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 432,549.
Owner-reported narrative. 432,549 miles reported. Look up ODI 11469311 at NHTSA ↗
Owner report 11544747 · 2023-09-15 (September 15, 2023)
We have under hood fire during operating the truck. The driver was driving in TX. The police and fire department need to be involved to extinguish the fire. The truck need to be towed to terminal. The two dealers were doing estimate and the try to look up the causes of the fire, but is seems they not able to find it. We asked some privet mechanics and they think that fire could start from starter. The truck is 2019 T680 455,972 miles with engine Paccar MX-13. The truck is available fot inspection.
Owner-reported narrative. Look up ODI 11544747 at NHTSA ↗
Owner report 11630873 · 2024-12-16 (December 16, 2024)
The Eaton 12 speeds that these trucks come equipped with are failing just after the warranty expires. Lots of drivers with the same problem.
Owner-reported narrative. Look up ODI 11630873 at NHTSA ↗
Owner report 11639536 · 2025-01-30 (January 30, 2025)
When I was driving on the highway the transmission fault error came on and my truck came to a stop on on the highway. It changed gears weirdly and kept the rpm’s high. Once it came to a stop I turned the truck off and on and it work fine. This has happened multiple times and a nationwide failure of the MTM and transmission is the cause of this. Many of my fellow drivers are having this same issues and are having to replace the whole transmission due to the MTM failing and destroying the transmission.
Owner-reported narrative. Look up ODI 11639536 at NHTSA ↗
Recall history
9 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
18V657000 · Engine And Engine Cooling:Engine:Diesel
Reported: 2018-09-21 (September 21, 2018)
PACCAR Incorporated (PACCAR) is recalling certain 2017-2019 Kenworth C500, T600, T660, T680, T800, T880 and W900 trucks, as well as Peterbilt 367, 386, 389, 567, 579 and 587 trucks, equipped with Cummins ISX15 or X15 diesel engines. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes restricted.
Consequence: If the fuel line bursts, fuel may leak onto the road resulting in a roadway hazard for other motorists. The engine may also stall without warning, resulting in the vehicle's inability to restart, increasing the risk of a crash.
Remedy: Cummins will notify owners, and dealers will replace the suspect fuel pump cooling circuit screen, free of charge. The recall began November 21, 2018. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 18E081.
NHTSA campaign record ↗18V816000 · Exterior Lighting
Reported: 2018-11-16 (November 16, 2018)
PACCAR Incorporated (PACCAR) is recalling certain 2013-2019 Kenworth T680 and T880 and Peterbilt 579 trucks, greater than 30 feet long and equipped with side extender mounted intermediate marker lamp/turn signals that do not include a reflex reflector. Since both intermediate side marker lamps and reflex reflectors are required, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Missing reflex reflectors can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.
Remedy: PACCAR will notify owners and dealers will install reflex reflective tape, free of charge. The recall began January 15, 2019. Owners may contact PACCAR customer service at 1-918-259-3258. PACCAR's number for this recall is 18KWF, and 18PBC.
NHTSA campaign record ↗18V931000 · Power Train:Clutch Assembly
Reported: 2018-12-21 (December 21, 2018)
PACCAR Incorporated (PACCAR) is recalling certain 2018-2019 Peterbilt 337, 348, 365, 367, 389, 567, 579 and 587 trucks and 2018-2019 Kenworth C500, T270, T370, T440, T660, T680, T800, T880 and W900 trucks equipped with automated manual transmissions. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.
Consequence: Unintended movement of a vehicle can increase the risk of a crash.
Remedy: PACCAR will notify owners, and dealers will update the transmission control module, free of charge. The recall began February 23, 2019. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's numbers for this recall are 18PBE and 18KWH.
NHTSA campaign record ↗19V275000 · Parking Brake
Reported: 2019-04-05 (April 5, 2019)
PACCAR Incorporated (PACCAR) is recalling certain 2018-2020 T680 and T880 tandem axle vehicles equipped with a parking brake on a single axle and certain models of automated manual transmissions. During cold temperatures, the signal from the park brake pressure switch to the transmission controller may be delayed possibly resulting in the vehicle moving unexpectedly.
Consequence: Unexpected vehicle movement may increase the risk of a crash or injury.
Remedy: PACCAR will notify owners and dealers will replace the park brake pressure switch, free of charge. PACCAR issued owners and interim notification on June 3, 2019. The recall began August 6, 2019. Owners may contact PACCAR customer service at 1-918-259-3258. PACCAR's number for this recall is 19KWB.
NHTSA campaign record ↗20V199000 · Electronic Stability Control (Esc) | Service Brakes, Air:Antilock:Abs Warning Light
Reported: 2020-04-06 (April 6, 2020)
PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."
Consequence: If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
Remedy: PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.
NHTSA campaign record ↗20V593000 · Service Brakes, Air:Antilock
Reported: 2020-09-28 (September 28, 2020)
PACCAR Incorporated (PACCAR) is recalling certain 2016-2021 Kenworth T680 trucks equipped with a 2.1m Cab and WABCO 6S/6M ABS brake system with drum brakes. The brake systems were manufactured with a standard rear-brake ABS modulator valve instead of a quick release valve, which may exceed the intended service-brake release timing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
Consequence: Longer than expected service-brake release timing may lengthen vehicle stopping distance, increasing the risk of a crash.
Remedy: PACCAR will notify owners, and dealers will replace the standard rear-brake, ABS modulator valve with a quick release valve, free of charge. The recall began November 30, 2020. Owners may contact PACCAR customer service at 1-425-828-5888. PACCAR's number for this recall is 20KWD.
NHTSA campaign record ↗21V00N000 · Electrical System:Wiring
Reported: 2021-12-29 (December 29, 2021)
PACCAR Incorporated (PACCAR) is recalling certain 2016-2022 Peterbilt 567, 579, 2021-2022 Peterbilt 536, 2017-2021 Kenworth T880, 2016-2022 Kenworth T680, 2018-2020 Kenworth T440, 2020 Kenworth T270, and 2021 Kenworth T280 vehicles. The methane detection system will not function if the system loses power.
Consequence: The operator may be unaware of a system malfunction or the presence of excessive methane levels, increasing the risk of injury or fire.
Remedy: Dealers will re-wire the warning alarm, free of charge. Owner notification letters were mailed December 1, 2022. Owners may contact Peterbilt customer service at 1-940-591-4220, and Kenworth customer service at 1-425-828-5888. PACCAR's numbers for this recall are 21KWH and 21PBN.
NHTSA campaign record ↗22V277000 · Steering:Critical Fasteners
Reported: 2022-04-25 (April 25, 2022)
PACCAR Incorporated (PACCAR) is recalling certain 2018-2020 Kenworth T270, T370, T440, T470, T660, T680, T880, T800, W900, W990; and 2018-2020 Peterbilt 330, 337, 348, 365, 367, 389, 520, 567, and 579 vehicles. The Dana D-Series axle steer arm fasteners that attach the steering arm to the steering knuckle may fail.
Consequence: Fastener failure can result in a loss of steering control, increasing the risk of a crash or injury.
Remedy: Dealers will replace and torque the steer arm fasteners, at no charge. Owner notification letters were mailed November 8, 2022. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 22 PBB and 22 KWB.
NHTSA campaign record ↗24V145000 · Service Brakes, Air:Supply:Reservoir/Tank
Reported: 2024-02-23 (February 23, 2024)
PACCAR Incorporated (PACCAR) is recalling certain 2009-2021 Kenworth C500, 2012-2021 Kenworth T440, 2009-2015 Kenworth T660, 2015-2024 Kenworth T680, 2009-2024 Kenworth T800, 2009-2020 Kenworth T370, 2014-2023 Kenworth T880, 2011-2016 Kenworth T470, 2023 Kenworth T480, and 2009-2019 Kenworth W900 vehicles. The air tanks have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
Consequence: Insufficient air volume can reduce braking performance and increase the risk of a crash.
Remedy: Dealers will install the correct volume air tanks, free of charge. Owner notification letters were mailed August 12, 2024. Additional owner notification letters were mailed October 27, 2025. Owners may contact PACCAR customer service at 1-425-828-5888. PACCAR's number for this recall is 24KWD.
NHTSA campaign record ↗