2023 Kenworth T380: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
11 distinct recall campaigns
Not available median reported failure mileage
Scope: 2023 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
11 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
22V425000 · Power Train:Automatic Transmission
Reported: 2022-06-15 (June 15, 2022)
PACCAR, Incorporated (PACCAR) is recalling certain 2022 Kenworth T180, 2021-2023 Kenworth T280, 2022-2023 Kenworth T380, 2022-2023 Peterbilt 536, and 537 vehicles. Internal components of the transmission actuator may slip, causing the actuator to become miscalibrated.
Consequence: A miscalibrated actuator may cause the transmission to shift into an unexpected gear, increasing the risk of a crash.
Remedy: Dealers will replace the transmission actuator, free of charge. Owner notification letters were mailed December 8, 2022. Owners may contact PACCAR's customer service at 1-425-828-5888 (Kenworth); 1-940-591-4220 (Peterbilt). PACCAR's number for this recall is 22KWD and 22PBD.
NHTSA campaign record ↗22V547000 · Steering
Reported: 2022-07-28 (July 28, 2022)
PACCAR Incorporated (PACCAR) is recalling certain 2022-2023 Kenworth T170, T270, T280, T370, T380, T440, T470, T480, T680, T800, T880, W900, W990, C500, and 2022-2023 Peterbilt 325, 330, 337, 348, 365, 367, 389, 520, 536, 537, 548, 567, and 579 vehicles. The steering gears may have been assembled incorrectly, which can cause the gears to fracture.
Consequence: A fractured steering gear can cause a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will inspect the steering gear serial numbers, and replace the steering gears as necessary, free of charge. Owner notification letters were mailed September 26, 2022. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 22PBE and 22KWE.
NHTSA campaign record ↗22V631000 · Engine And Engine Cooling:Engine:Engine Control Module (Ecu/Ecm)
Reported: 2022-08-17 (August 17, 2022)
PACCAR Incorporated (PACCAR) is recalling certain 2023 Peterbilt 220, 389, 520, 536, 537, 348, 367, 567, 548, 579, and 2023 Kenworth T680, K270, T440, T880, W990, K370, T280, T380, T480, T800, and W900 vehicles. The engine control module (ECM) may experience an internal electrical short-circuit, causing the engine to stall.
Consequence: An unexpected engine stall can increase the risk of a crash.
Remedy: Dealers will replace the ECM, free of charge. Owner notification letters are expected to be mailed October 16, 2022. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's number for this recall is 22KWG and 22PBG.
NHTSA campaign record ↗23V087000 · Service Brakes, Air
Reported: 2023-02-15 (February 15, 2023)
PACCAR Incorporated (PACCAR) is recalling certain 2021-2024 Kenworth T280, T380, T480, Peterbilt 536, 537, and 548 vehicles. When the brake pedal is fully applied and then released rapidly, the pedal plunger that connects the brake pedal to the brake valve may become disconnected, causing the service brakes to fail.
Consequence: Service brake failure can increase the risk of a crash.
Remedy: Dealers will add a pedal restraint bracket, free of charge. Owner notification letters were mailed April 7, 2023. Owners may contact Kenworth's customer service at 1-425-828-588 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 23KWB and 23PBB.
NHTSA campaign record ↗23V617000 · Fuel System, Diesel:Delivery:Hoses, Lines/Piping, And Fittings
Reported: 2023-09-05 (September 5, 2023)
PACCAR Incorporated (PACCAR) is recalling certain 2023-2024 Kenworth T280, T380, T480, Peterbilt 536, 537, and 548 trucks. The remote Stage 2 fuel filter hoses may have been damaged during production, allowing the hoses to leak or disconnect.
Consequence: A disconnected hose will result in an engine stall, increasing the risk of a crash. Also, a fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will replace both hoses, free of charge. Owner notification letters are expected to be mailed November 4, 2023. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 23KWF and 23PBF.
NHTSA campaign record ↗23V661000 · Service Brakes, Air
Reported: 2023-09-29 (September 29, 2023)
PACCAR Incorporated (PACCAR) is recalling certain 2021-2024 Kenworth T280, T380, 2020-2024 Peterbilt 548, 536, 2024 Peterbilt 537, and 2020-2024 Kenworth T480 trucks. The timing of the trailer brake release may be delayed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
Consequence: A delay in the trailer brake release can create instability to the trailer and increase the risk of a crash.
Remedy: Dealers will replace the fittings and hoses in the affected valves, free of charge. Owner letters were mailed January 15, 2024. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 23KWJ and 23PBJ.
NHTSA campaign record ↗24V017000 · Visibility:Rearview Mirrors/Devices
Reported: 2024-01-15 (January 15, 2024)
PACCAR Incorporated (PACCAR) is recalling certain 2022-2024 Peterbilt 535, 536, 537, 548, and Kenworth T180, T280, T380, T480 trucks. The glass lock ring on the cab mirror assembly may not be fully seated, allowing the mirror glass to detach.
Consequence: A detached mirror glass can reduce driver visibility, increasing the risk of a crash.
Remedy: Dealers will inspect the mirror glass lock ring and repair it as necessary, free of charge. Owner letters were mailed February 23, 2024. Owners may contact Kenworth customer service at 1-425-828-5888 and/or Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWA and 24PBA.
NHTSA campaign record ↗24V190000 · Power Train:Automatic Transmission:Lever And Linkage:Column Shift
Reported: 2024-03-20 (March 20, 2024)
PACCAR Incorporated (PACCAR) is recalling certain 2021-2024 Peterbilt 365, 367, 389, 535, 536, 537, 548, 567, 579, and 2021-2025 Kenworth T180, T280, T380, T480, T680, T880 and W990 trucks. The right-hand gear shifter stalk connectors may have been improperly crimped, resulting in a loss of communication.
Consequence: A loss of communication between the gear shifter and the transmission may result in the vehicle becoming disabled after coming to a stop, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the gear shifter assembly as necessary, free of charge. Owner letters were mailed December 15, 2025, then phased after that. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24PBE and 24KWE.
NHTSA campaign record ↗24V915000 · Electrical System:Software | Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module
Reported: 2024-12-09 (December 9, 2024)
PACCAR Incorporated (PACCAR) is recalling certain 2021-2025 Peterbilt and Kenworth vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Please see the recall report for a complete list of models. Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning.
Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may not function properly or at all, increasing the risk of a crash.
Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed February 3, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWL and 24PBL.
NHTSA campaign record ↗25V014000 · Vehicle Speed Control:Accelerator Pedal
Reported: 2025-01-16 (January 16, 2025)
PACCAR Incorporated (PACCAR) is recalling certain 2023-2024 Peterbilt 535, 536, 537, 548, 2023-2024 Kenworth T280, T380, T480, and 2024 Kenworth T180 trucks. The throttle pedal assembly may contain an oversized magnet carrier, slowing the responsiveness or causing the pedal to stick.
Consequence: A pedal that sticks increases the risk of a crash.
Remedy: Dealers will inspect and replace the throttle pedal as necessary, free of charge. Owner letters were mailed April 11, 2025. Owners may contact Peterbilt's customer service at 1-940-591-4220 and Kenworth's customer service at 1-425-828-5888. PACCAR's numbers for this recall are 25PBA and 25KWA.
NHTSA campaign record ↗25V041000 · Exterior Lighting:Lighting Control Module:Software | Electrical System: Instrument Cluster/Panel | Exterior Lighting:Hazard Flashing Warning Lights:Switch
Reported: 2025-01-29 (January 29, 2025)
PACCAR Incorporated (PACCAR) is recalling certain 2025 Kenworth T180, Peterbilt 535, 567, 2025-2026 Kenworth T280, 2023-2026 Kenworth T380, 2024-2026 Kenworth T480, 2024-2026 Peterbilt 536, 537, and 548 trucks. The exterior lighting switch may fail, resulting in the hazard lights and the instrument display back-light brightness adjustment not functioning. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 108, "Lamps, Reflective Devices and Associated Equipment."
Consequence: Inoperative hazard lights cannot alert other drivers as intended. In addition, the inability to adjust the brightness on the instrument panel display can make it difficult to see critical safety information or distract the driver. Both scenarios can increase the risk of a crash.
Remedy: Dealers will update the vehicle cab controller unit (VECU) software, free of charge. Owners are advised that a non-responsive switch can be temporarily reset by a key cycle. Owner notification letters were mailed March 26, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 25KWB and 25PBB.
NHTSA campaign record ↗