2018 Kenworth C500: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
5 distinct recall campaigns
Not available median reported failure mileage
Scope: 2018 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
17V443000 · Fuel System, Diesel
Reported: 2017-07-13 (July 13, 2017)
PACCAR Incorporated (PACCAR) is recalling certain 2017-2018 Peterbilt 367, 389, 567, 579 and 587 trucks, and 2018 Kenworth C500, T680, T800, T880 and W900 trucks equipped with Cummins ISX 15L engines. These engines have a fuel pump whose drive gear could possibly slip on its drive shaft, causing a fuel pump function loss, resulting in an engine stall.
Consequence: An engine stall can increase the risk of a crash.
Remedy: Cummins will notify the vehicle purchaser, and Cummins dealers will replace the fuel pumps, free of charge. The recall began July 1, 2017. Owners may contact Cummins customer service at 1-800-286-6467 or PACCAR customer service at 1-425-468-7400. PACCAR's number for this recall is C1909.
NHTSA campaign record ↗18V555000 · Electrical System:Wiring | Engine And Engine Cooling:Engine:Diesel
Reported: 2018-08-22 (August 22, 2018)
PACCAR Incorporated (PACCAR) is recalling certain 2016-2019 Kenworth C500, T660, T800, and W900 vehicles, equipped with 1.9M ISX15 engines. The engine harnesses may have been manufactured without check engine light (CEL) and stop engine light (SEL) circuits, preventing the driver from being warned of a serious engine problem.
Consequence: If the driver is not warned of a serious engine problem, the engine may unexpectedly fail, increasing the risk of a crash.
Remedy: PACCAR will notify owners, and dealers will inspect or test the ISX15 engine harness, and install an overlay jumper harness to supply the missing CEL and SEL circuits, free of charge. The recall began November 30, 2018. Owners may contact PACCAR customer service at 1-918-259-3258. PACCAR's number for this recall is 18KWE.
NHTSA campaign record ↗18V657000 · Engine And Engine Cooling:Engine:Diesel
Reported: 2018-09-21 (September 21, 2018)
PACCAR Incorporated (PACCAR) is recalling certain 2017-2019 Kenworth C500, T600, T660, T680, T800, T880 and W900 trucks, as well as Peterbilt 367, 386, 389, 567, 579 and 587 trucks, equipped with Cummins ISX15 or X15 diesel engines. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes restricted.
Consequence: If the fuel line bursts, fuel may leak onto the road resulting in a roadway hazard for other motorists. The engine may also stall without warning, resulting in the vehicle's inability to restart, increasing the risk of a crash.
Remedy: Cummins will notify owners, and dealers will replace the suspect fuel pump cooling circuit screen, free of charge. The recall began November 21, 2018. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 18E081.
NHTSA campaign record ↗18V931000 · Power Train:Clutch Assembly
Reported: 2018-12-21 (December 21, 2018)
PACCAR Incorporated (PACCAR) is recalling certain 2018-2019 Peterbilt 337, 348, 365, 367, 389, 567, 579 and 587 trucks and 2018-2019 Kenworth C500, T270, T370, T440, T660, T680, T800, T880 and W900 trucks equipped with automated manual transmissions. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.
Consequence: Unintended movement of a vehicle can increase the risk of a crash.
Remedy: PACCAR will notify owners, and dealers will update the transmission control module, free of charge. The recall began February 23, 2019. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's numbers for this recall are 18PBE and 18KWH.
NHTSA campaign record ↗24V145000 · Service Brakes, Air:Supply:Reservoir/Tank
Reported: 2024-02-23 (February 23, 2024)
PACCAR Incorporated (PACCAR) is recalling certain 2009-2021 Kenworth C500, 2012-2021 Kenworth T440, 2009-2015 Kenworth T660, 2015-2024 Kenworth T680, 2009-2024 Kenworth T800, 2009-2020 Kenworth T370, 2014-2023 Kenworth T880, 2011-2016 Kenworth T470, 2023 Kenworth T480, and 2009-2019 Kenworth W900 vehicles. The air tanks have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
Consequence: Insufficient air volume can reduce braking performance and increase the risk of a crash.
Remedy: Dealers will install the correct volume air tanks, free of charge. Owner notification letters were mailed August 12, 2024. Additional owner notification letters were mailed October 27, 2025. Owners may contact PACCAR customer service at 1-425-828-5888. PACCAR's number for this recall is 24KWD.
NHTSA campaign record ↗