2011 Kawasaki CONCOURS 14: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
3 owner complaints analyzed
4 distinct recall campaigns
12,000 mi median reported failure mileage
Scope: 2011 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 1 of 3 complaints (33.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 1 | 33.3% |
| Electrical and battery issues | 1 | 33.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 1 |
| Service Brakes | 1 |
| Unknown Or Other | 1 |
Electrical System: 1; Service Brakes: 1; Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 2 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2012 | 1 |
| 2013 | 1 |
| 2021 | 1 |
2012: 1; 2013: 1; 2021: 1
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10468002 · 2012-07-27 (July 27, 2012)
TL* THE CONTACT OWNS A 2011 KAWASAKI CONCOURS 14. THE CONTACT STATED THAT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 12V134000 (ELECTRICAL SYSTEM); HOWEVER THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WAS NOT A PART BEING PRODUCED FOR THE RECALL REMEDY REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VEHICLE WAS NOT IN OPERATION DUE TO SAFETY ISSUES.
Owner-reported narrative. Look up ODI 10468002 at NHTSA ↗
Owner report 10507233 · 2013-04-05 (April 5, 2013)
BRAKES WILL SUDDENLY AND VERY ABRUPTLY GRAB MUCH MORE THAN NEEDED IF THE FRONT AND REAR ARE APPLIED AT THE SAME TIME. *TR
Owner-reported narrative. 12,000 miles reported. Look up ODI 10507233 at NHTSA ↗
Owner report 11432998 · 2021-09-14 (September 14, 2021)
The electric wind shield broke at the mechanism while doing highways speeds allowing it to fold back and forward and hit my helmet almost causing a crash and . All parts on the windshield are stock. It also would not retract to fix my visibility. Part #55036-0003 for the assembly that broke.
Owner-reported narrative. Look up ODI 11432998 at NHTSA ↗
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
12V134000 · Electrical System
Reported: 2012-03-30 (March 30, 2012)
KAWASAKI IS RECALLING CERTAIN MODEL YEAR 2009-2012 CONCOURS 14 POLICE MOTORCYCLES. THE ADDITIONAL POLICE ACCESSORIES MAY CAUSE THE 30-AMP MAIN FUSE TO BLOW. ALSO, THE ADDITIONAL POLICE WIRING HARNESS MAY CHAFE LEADING TO A SHORT, WHICH MAY BLOW THE MAIN FUSE.
Consequence: IF THE FUSE BLOWS, THE ENGINE MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: KAWASAKI WILL NOTIFY OWNERS, AND PROVIDE INSTRUCTIONS TO MITIGATE ELECTRICAL SYSTEM FAILURE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 5, 2012. OWNERS MAY CONTACT KAWASAKI AT 1-866-802-9381.
NHTSA campaign record ↗12V343000 · Structure:Frame And Members | Service Brakes, Hydraulic
Reported: 2012-07-20 (July 20, 2012)
Kawasaki is recalling certain model year 2008-2012 Concours 14 (ZG1400 A/B/C/D) motorcycles. Due to a gap between the brake pedal and guard, small stone or debris can become trapped, creating a brake drag. This can cause the rear brake to overheat, leading to rear brake damage and lock-up or failure of the rear brakes. The front brakes may also be affected on ZG1400C models.
Consequence: If the brakes lock up or fail, there is an increased risk of a crash.
Remedy: Kawasaki will notify owners, and dealers will replace the rear master cylinder rod end and remove the brake guard (if installed), free of charge. The safety recall began on July 37, 2012. Owners may contact Kawasaki at 1-866-802-9381.
NHTSA campaign record ↗13V387000 · Service Brakes | Electrical System | Fuel System, Gasoline
Reported: 2013-08-27 (August 27, 2013)
Kawasaki is recalling certain model year 2009-2013 Concours 14 police motorcycles. The improper installation of additional police accessories may cause multiple safety issues such as fuel leaks, reduction of braking ability and loss of electrical power to the engine, resulting in a stall.
Consequence: These issues increase the risk of a crash.
Remedy: Kawasaki has notified that affected police departments and will send trained factory personnel to the departments to repair the motorcycles. The recall began on August 21, 2013. Owners may contact Kawasaki at 1-866-802-9381. This campaign is being conducted independent of recalls 12V134 and 13V370 for blown fuses on authority bikes.
NHTSA campaign record ↗15V117000 · Electrical System:Wiring:Fuses And Circuit Breakers
Reported: 2015-02-27 (February 27, 2015)
Kawasaki Motors Corp., U.S.A. (Kawasaki) is recalling certain model year 2009-2013 Kawasaki Concours 14 and 14ABS motorcycles manufactured May 8, 2008, to February 20, 2013, and modified for police authority use. The additional police accessories may cause the 30-amp main fuse to blow. Also, the additional police wiring harness may chafe leading to a short, which may blow the main fuse.
Consequence: If the fuse blows, the engine will stall, increasing the risk of a crash.
Remedy: Kawasaki has notified the affected police departments and will send trained personnel to repair the motorcycles, free of charge. The recall began April 13, 2015. Owners may contact Kawasaki customer service at 1-866-802-9381. Kawasaki 's number for this recall is MC15-02. Note: This recall is an expansion of recalls 12V-134, 13V-370 and 13V-387.
NHTSA campaign record ↗