1999 K-Z NEW VISION: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 1999 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Equipment is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Equipment | 1 |
Equipment: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2005 | 1 |
2005: 1
Pattern summary
Equipment leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10128912 · 2005-07-15 (July 15, 2005)
NORCOLD REFRIGERATOR IN A NEW VISION ULTRA (KZ INC.) MOTORHOME WAS AT THE POINT OF IGNITION OF A FIRE IN THIS MOTORHOME. THE FIRE OCCURED WHEN THE OCCUPANTS WERE GONE. BOTH PROPANE TANKS HAD BEEN FILLED. BOTH WERE FOUND EMPTY DURING THE INVESTIGATION.
Owner-reported narrative. Look up ODI 10128912 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
02V277006 · Equipment:Recreational Vehicle/Trailer
Reported: 2002-11-25 (November 25, 2002)
CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH NORCOLD REFRIGERATOR COOLING UNITS MODEL NUMBERS 1200LR AND 1200RIM WITH SERIAL NUMBERS BETWEEN 700000 AND 1008700. THESE REFRIGERATORS CAN EXPERIENCE LOW CYCLE FATIGUE FAILURE WHICH CAN LEAD TO THE LIQUID SOLUTION SLOWLY LEAKING FROM THE SEALED, PRESSURIZED COOLING UNIT THROUGH A SMALL CRACK.
Consequence: IF A LEAK OCCURS AND THE UNIT IS CONTINUALLY OPERATED, HYDROGEN GAS MAY BE EXPELLED AND CAN BE IGNITED, RESULTING IN A FIRE, POSSIBLY CAUSING SERIOUS INJURY OR DEATH.
Remedy: NORCOLD WILL NOTIFY ITS CUSTOMERS AND PROVIDE A REPLACEMENT COOLING UNIT FREE OF CHARGE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NORCOLD SERVICE CENTER AT 1-800-667-3005.
NHTSA campaign record ↗08V330000 · Equipment:Recreational Vehicle/Trailer
Reported: 2008-07-22 (July 22, 2008)
KZRV IS RECALLING 332 MY 1999-2001 TRAVEL TRAILERS EQUIPPED WITH NORCOLD REFRIGERATORS. A FATIGUE FAILURE IN THE SECTION OF THE COOLING UNIT WHICH CONTAINS THE REFRIGERANT COULD ALLOW THE LIQUID SOLUTION TO SLOWLY LEAK.
Consequence: EXTENDED OPERATION OF A LEAKING COOLING UNIT COULD LEAD TO A FIRE FROM GAS WHICH MIGHT ESCAPE.
Remedy: KZRV IS WORKING WITH NORCOLD TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E030). NORCOLD WILL PROVIDE THERMAL SWITCH KITS TO OWNERS ALONG WITH THE NECESSARY FORMS AND INSTRUCTIONS. OWNERS MAY CONTACT NORCOLD AT 1-800-767- 9101 OR KZRV AT 1-800-768-4016.
NHTSA campaign record ↗