2023 Jeep WRANGLER: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
342 owner complaints analyzed
14 distinct recall campaigns
13,000 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 38 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 181 of 342 complaints (52.9%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 133 | 38.9% |
| Steering behavior | 52 | 15.2% |
| Engine operation | 33 | 9.6% |
| Transmission and shifting | 26 | 7.6% |
| Braking behavior | 23 | 6.7% |
| Fuel system concerns | 1 | 0.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 181 |
| Engine | 99 |
| Unknown Or Other | 57 |
| Steering | 54 |
| Power Train | 47 |
| Fuel/Propulsion System | 44 |
| Suspension | 38 |
| Vehicle Speed Control | 18 |
Electrical System: 181; Engine: 99; Unknown Or Other: 57; Steering: 54; Power Train: 47; Fuel/Propulsion System: 44; Suspension: 38; Vehicle Speed Control: 18
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 30 |
| 25,000 to 49,999 | 5 |
| 50,000 to 74,999 | 3 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 30; 25,000 to 49,999: 5; 50,000 to 74,999: 3; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (30). 304 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2022 | 4 |
| 2023 | 65 |
| 2024 | 107 |
| 2025 | 91 |
| 2026 | 75 |
2022: 4; 2023: 65; 2024: 107; 2025: 91; 2026: 75
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 133 complaint narratives. Steering behavior appears in 52 complaint narratives. Engine operation appears in 33 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11493986 · 2022-11-17 (November 17, 2022)
systems that failed, my defroster only blows straight up about the width of the rear view mirror. causing my windshield to fog or ice and I not be able to see. dealer will not look at it until the 14th of dec. they are unwilling to provide a safe loaner in the meantime. no warning lamps my frame undercoating is already coming off making me very concerned about rust down the road the welds on my frame have porosity in a fair amount of welds. this worries me if I would ever be in a collision that the frame would not hold up. also, longterm I'm …
Owner-reported narrative. Look up ODI 11493986 at NHTSA ↗
Owner report 11498751 · 2022-12-24 (December 24, 2022)
Engine turned off and vehicle came to an abrupt stop. Battery level showed less than 1% on the 4xe at the time of the stoppage. I was driving about 25 mph when it occurred. Placed the vehicle into park, pressed brakes and restarted vehicle. Went to dealership to complain and they said they could not replicate the problem.
Owner-reported narrative. Look up ODI 11498751 at NHTSA ↗
Owner report 11498881 · 2022-12-26 (December 26, 2022)
I was driving approximately 30-35 mph when my vehicle engine no longer would accelerate. On the dashboard, the "D" to signify I was in drive was flashing in red, as opposed to being lit in white as usual. There was another warning light flashing in red, which was a lightning bolt with the characters ) ( around it. My car was dinging an alert sound. I was able to turn my flashers on and coast over to the side of the road. There was a significant safety concern considering I was in a city with cars driving around me, and had they not slowed, may …
Owner-reported narrative. Look up ODI 11498881 at NHTSA ↗
Owner report 11499040 · 2022-12-27 (December 27, 2022)
The contact owns a 2023 Jeep Wrangler. The contact stated while driving approximately 45 MPH, the vehicle was swaying from side to side. The dealer was notified of the failure and informed the contact that the steering was operating as designed. The dealer also informed the contact that the electronic control module that communicated with the steering box and the steering wheel could override intended steering. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 13,0…
Owner-reported narrative. 13,000 miles reported. Look up ODI 11499040 at NHTSA ↗
Owner report 11501930 · 2023-01-16 (January 16, 2023)
Automatic Transmission and/or Transfer-case fluid loss and leakage from factory. Dealers unable to diagnose and fix. Can cause transmission components to be improperly lubricated, causing excessive heat, wear and in rare cases, fire.
Owner-reported narrative. Look up ODI 11501930 at NHTSA ↗
Owner report 11502882 · 2023-01-20 (January 20, 2023)
Jeep Wrangler 4xE car engine died for reason unknown while traveling at a steady speed of ~40mph. Dashboard and car lights remained powered on, but the engine suddenly became unresponsive and the car began to coast. An error message appeared on the dashboard display but disappeared before it could be written down. About 5 seconds prior to the engine dying the cruise control, which had been engaged a few minutes earlier, but which was not believed to be active at the time, was toggled. It was a very dangerous situation, but no injuries resul…
Owner-reported narrative. Look up ODI 11502882 at NHTSA ↗
Owner report 11503061 · 2023-01-22 (January 22, 2023)
Purchased the 2023 Jeep Wrangler on Jan 20th. The next day the vehicle could not start. Displaying a charging system error. Had to be towed to dealer for repairs with on 285 miles on the odometer. Upon review it appears the Jeep 4XE are die just driving down the road. Frightening dangerous
Owner-reported narrative. Look up ODI 11503061 at NHTSA ↗
Owner report 11503602 · 2023-01-25 (January 25, 2023)
No incident yet, but too much play in the steering. Constantly correcting from left to right to stay middle of the road.
Owner-reported narrative. Look up ODI 11503602 at NHTSA ↗
Recall history
14 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
22V768000 · Electrical System:Propulsion System:Traction Battery
Reported: 2022-10-13 (October 13, 2022)
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage (HV) battery pack assembly was built with incorrect fasteners to secure the 200-amp fuse, which can generate excessive heat.
Consequence: Excessive heat may cause the fuse to fail and result in a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the HV battery fuse, as necessary. Dealers will also inspect the battery assembly for damage and replace it, if necessary. Repairs will be performed free of charge. Owner notification letters were mailed December 8, 2022. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z71.
NHTSA campaign record ↗22V865000 · Engine
Reported: 2022-11-23 (November 23, 2022)
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler 4xe vehicles equipped with 2.0L Plug-In Hybrid Electric Vehicle engines. A loss of communication may cause an engine shutdown.
Consequence: An engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Remedy: There is more than one involved component and calibration software. Updating the calibration software in the Transmission Control Module, Hybrid Control Processor and Auxiliary Hybrid Control Processor that changes fail safe from shut down to limp home. Dealers will update the transmission control module software, Hybrid Control Processor and Auxiliary Hybrid Control Processor, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall ZB7.
NHTSA campaign record ↗23V116000 · Power Train:Clutch Assembly
Reported: 2023-02-23 (February 23, 2023)
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Consequence: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy: Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
NHTSA campaign record ↗23V263000 · Fuel System, Diesel:Delivery:Fuel Pump
Reported: 2023-04-13 (April 13, 2023)
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Consequence: Fuel pump failure can result in an engine stall, increasing the risk of a crash.
Remedy: Dealers will replace the HPFP and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 01A.
NHTSA campaign record ↗23V303000 · Electrical System:Propulsion System:Traction Battery
Reported: 2023-04-27 (April 27, 2023)
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric vehicles (PHEV). The high voltage (HV) battery pack assembly was built with incorrect fasteners to secure the 200-amp fuse, which can generate excessive heat.
Consequence: Excessive heat may cause the fuse to fail and result in a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the HV battery fuse, as necessary. Dealers will also inspect the battery assembly for damage and replace it, if necessary. Repairs will be performed free of charge. Owner notification letters were mailed May 23, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 53A. This recall is an expansion of previous recall 22V-768.
NHTSA campaign record ↗23V565000 · Exterior Lighting:Brake Lights
Reported: 2023-08-10 (August 10, 2023)
Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Wrangler vehicles. The spare tire may obstruct the view of the center high-mount brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: A brake light that is obstructed may not be visible to other drivers to indicate the intention to slow or stop, increasing the risk of a crash.
Remedy: Dealers will replace the spare tire carrier assembly, free of charge. Owner notification letters were mailed September 28, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 84A.
NHTSA campaign record ↗23V641000 · Power Train:Manual Transmission
Reported: 2023-09-18 (September 18, 2023)
Chrysler (FCA US), LLC is recalling certain 2022-2023 Jeep Wrangler and Gladiator vehicles equipped with a manual transmission. The rearview camera may fail to display the rearview image and the reverse lights may not illuminate when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: A disabled rearview image can decrease the driver's visibility of the rear view, and disabled reverse lights may not alert others that the vehicle is reversing, increasing the risk of injury or crash.
Remedy: Dealers will replace the gear position sensor, free of charge. Owner notification letters were mailed November 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 92A.
NHTSA campaign record ↗23V787000 · Electrical System:Propulsion System:Traction Battery
Reported: 2023-11-22 (November 22, 2023)
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence: A vehicle fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly if necessary, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89A. This recall is superseded by NHTSA Recall 24V-720.
NHTSA campaign record ↗24V111000 · Visibility:Defroster/Defogger/Hvac System
Reported: 2024-02-15 (February 15, 2024)
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Consequence: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
NHTSA campaign record ↗24V199000 · Air Bags:Frontal:Driver Clockspring/Spiral Cassette | Steering:Column
Reported: 2024-03-14 (March 14, 2024)
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
NHTSA campaign record ↗24V652000 · Electrical System: Instrument Cluster/Panel
Reported: 2024-09-05 (September 5, 2024)
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Consequence: An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
NHTSA campaign record ↗24V676000 · Back Over Prevention: Sensing System: Camera | Exterior Lighting:Brake Lights
Reported: 2024-09-12 (September 12, 2024)
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Remedy: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
NHTSA campaign record ↗25V741000 · Electrical System:Propulsion System:Traction Battery
Reported: 2025-10-30 (October 30, 2025)
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence: A vehicle fire can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
NHTSA campaign record ↗26V363000 · Steering:Hydraulic Power Assist:Pump
Reported: 2026-06-04 (June 4, 2026)
Chrysler (FCA US, LLC) is recalling certain 2021-2025 Jeep Wrangler, Wrangler 4XE, and Jeep Gladiator vehicles. The electric hydraulic power steering pump wiring may overheat and cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
Consequence: A vehicle fire increases the risk of injury.
Remedy: Owners are advised to park outside and away from structures, until their vehicle is repaired. Dealers will inspect and replace the wiring and electric hydraulic power steering pump, as necessary, free of charge. Owner notification letters are expected to be mailed July 9, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 21D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.
NHTSA campaign record ↗