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U.S. public vehicle records

2021 Jeep WRANGLER: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

911 owner complaints analyzed

15 distinct recall campaigns

19,500 mi median reported failure mileage

Scope: 2021 model year. Data snapshot: . 116 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 298 of 911 complaints (32.7%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior21924.0%
Electrical and battery issues21723.8%
Braking behavior647.0%
Engine operation606.6%
Transmission and shifting525.7%
Fuel system concerns192.1%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
298
Steering
248
Engine
214
Suspension
179
Power Train
137
Unknown Or Other
131
Fuel/Propulsion System
92
Vehicle Speed Control
41
Component breakdown data
CategoryCount
Electrical System298
Steering248
Engine214
Suspension179
Power Train137
Unknown Or Other131
Fuel/Propulsion System92
Vehicle Speed Control41

Electrical System: 298; Steering: 248; Engine: 214; Suspension: 179; Power Train: 137; Unknown Or Other: 131; Fuel/Propulsion System: 92; Vehicle Speed Control: 41

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
71
25,000 to 49,999
28
50,000 to 74,999
15
75,000 to 99,999
0
100,000 to 149,999
1
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,00071
25,000 to 49,99928
50,000 to 74,99915
75,000 to 99,9990
100,000 to 149,9991
150,000 and above1

Under 25,000: 71; 25,000 to 49,999: 28; 50,000 to 74,999: 15; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 1

Under 25,000 miles has the most reports with usable mileage (71). 795 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2020
6
2021
100
2022
106
2023
220
2024
231
2025
144
2026
104
Complaints over time data
CategoryCount
20206
2021100
2022106
2023220
2024231
2025144
2026104

2020: 6; 2021: 100; 2022: 106; 2023: 220; 2024: 231; 2025: 144; 2026: 104

Pattern summary

Electrical System leads the component reports. Steering behavior appears in 219 complaint narratives. Electrical and battery issues appears in 217 complaint narratives. Braking behavior appears in 64 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11365429 · 2020-10-20 (October 20, 2020)

WANDERING STEERING ABOVE 30 MPH WON'T TRACK STRAIGHT, EXCESSIVE PLAY IN THE WHEEL. ORDERED FROM DEALER WENT TO THE SHOP FOR STEERING ISSUES AT 52 MILES AND BACK AGAIN 2 WEEKS LATER, JUST PICKED IT UP FROM THE DEALER AND STEERING IS WORSE, I FEEL IT IS UNSAFE FOR MY 17 YEAR OLD DAUGHTER TO DRIVE.

Owner-reported narrative. Look up ODI 11365429 at NHTSA ↗

Owner report 11366230 · 2020-10-24 (October 24, 2020)

VEHICLE IS BRAND NEW AND THE CHECK ENGINE LIGHT CAME ON ONLY AFTER 300 MILES. DEALER DIAGOSED THE PROBLEM WITH O2 SENSOR FAILURE AND VALVE COVER DEFECT. THE VEHICLE RAN VERY ROUGH AND FELT LIKE IT WAS ABOUT TO STALL. SEARCH ON JLWRANGLERFORUMS SHOWS THERE ARE OTHERS EXPERIENCING SIMILAR PROBLEMS WITH LESS THAN 500 MILES ON THE ODOMETER.

Owner-reported narrative. 300 miles reported. Look up ODI 11366230 at NHTSA ↗

Owner report 11372913 · 2020-11-03 (November 3, 2020)

TL* THE CONTACT OWNS A 2021 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING 45 MPH, HE BECAME AWARE THAT THE STEERING WHEEL WAS LOOSE AND FAILED TO STEER THE VEHICLE STRAIGHT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LINDSAY CHEVROLET LOCATED AT 15605 JEFFERSON DAVIS HWY, WOODBRIDGE, VA 22191, [phone removed], WHERE IT WAS DIAGNOSED WITH NEEDING THE STEERING GEAR TO BE REPLACED AND THE STEERING MODULE UPDATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS…

Owner-reported narrative. 225 miles reported. Look up ODI 11372913 at NHTSA ↗

Owner report 11375058 · 2020-11-17 (November 17, 2020)

STEERING HAS EXCESSIVE PLAY. SEEMS TO BE MORE NOTICEABLE ON HOT DAYS. THE VEHICLE SEEMS TO DRIFT LEADING TO CONSTANT CORRECTION WHILE DRIVING. THIS HAPPENS AT ALL SPEEDS.

Owner-reported narrative. Look up ODI 11375058 at NHTSA ↗

Owner report 11376916 · 2020-11-29 (November 29, 2020)

THE JEEP HAS EXCESSIVE STEERING PLAY AND WANDERS IN THE LANE. WHEN TRAVELLING IN A STRAIGHT LINE, THE VEHICLE REQUIRES CONSTANT AND SIGNIFICANT STEERING CORRECTION. THIS ISSUE BECOMES MORE PRONOUNCED AND DANGEROUS AT SPEEDS ABOVE 60MPH. TWO REPAIR ATTEMPTS HAVE BEEN MADE BY JEEP ONLY OF LAS VEGAS, BUT THE PROBLEM PERSISTS. THIS VEHICLE HAS THE NEW BLACK STEERING GEAR BOX AND 840 MILES. AFTER THE LAST REPAIR ATTEMPT, THE PROBLEM IS WORSE. VEHICLE IS NOW TOO DANGEROUS TO DRIVE.

Owner-reported narrative. 400 miles reported. Look up ODI 11376916 at NHTSA ↗

Owner report 11384913 · 2020-12-25 (December 25, 2020)

WHEN DRIVING DURING A MEDIUM SNOW FALL: THE FRONT WINDSHIELD DEFROSTER IS TERRIBLE! EVEN WITH THE FRONT DEFROSTER ON HIGH HEAT, AND FULL DEFROST MODE, THE DEFROSTER ONLY BLOWS HOT AIR ONTO THE CENTER PORTION OF THE WINDSHIELD. THE RIGHT AND LEFT SIDES OF THE WINDSHIELD GET NO HOT DEFROST AIR (NO AIR WHATSOEVER) AND SNOW AND ICE BUILDS UP ON THE RIGHT 12' AND LEFT 12' OF THE WINDSHIELD. THIS ALSO CAUSES HEAVY SNOW/ICE BUILDUP ON THE WIPER BLADES. TERRIBLE AND DANGEROUS WINDSHIELD DEFROSTER DESIGN. AIR COMES OUT OF THE CENTER DEFROST VENTS ONLY.…

Owner-reported narrative. 450 miles reported. Look up ODI 11384913 at NHTSA ↗

Owner report 11388415 · 2021-01-16 (January 16, 2021)

BRAND NEW 2021 JEEP WRANGLER BACKUP CAMERA ISN'T WORKING THE DAY I PURCHASED IT. JUST GOT A BLACK SCREEN WHEN I PUT THE VEHICLE IN REVERSE FROM A PARKED POSITION. I'VE RESTARTED THE VEHICLE MULTIPLE TIMES THINKING IT'D RESET THE SCREEN BUT STILL NO LUCK.

Owner-reported narrative. 24 miles reported. Look up ODI 11388415 at NHTSA ↗

Owner report 11390573 · 2021-01-28 (January 28, 2021)

THE BACK UP CAMERA STOPPED WORKING FOR A SHORT PERIOD OF TIME.

Owner-reported narrative. 261 miles reported. Look up ODI 11390573 at NHTSA ↗

Recall history

15 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

21V028000 · Power Train:Clutch Assembly

Reported: 2021-01-28 (January 28, 2021)

Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

Consequence: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

Remedy: FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.

NHTSA campaign record ↗
22V638000 · Back Over Prevention:Display Function

Reported: 2022-08-25 (August 25, 2022)

Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.

NHTSA campaign record ↗
22V766000 · Seat Belts:Pretensioner

Reported: 2022-10-13 (October 13, 2022)

Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, Jeep Gladiator, and 2021 Jeep Wrangler vehicles. The front seat belt retractors may have an improperly welded micro gas generator, which can result in seat belt pretensioner failure.

Consequence: A seat belt with pretensioner failure may not properly restrain an occupant during a crash, increasing the risk of injury.

Remedy: Dealers will replace the front seat belt retractors. free of charge. Owner notification letters were mailed December 8, 2022. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z95.

NHTSA campaign record ↗
22V767000 · Engine | Fuel System, Gasoline:Delivery:Fuel Pump

Reported: 2022-10-13 (October 13, 2022)

Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.

Consequence: An engine stall can increase the risk of a crash.

Remedy: Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.

NHTSA campaign record ↗
22V865000 · Engine

Reported: 2022-11-23 (November 23, 2022)

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler 4xe vehicles equipped with 2.0L Plug-In Hybrid Electric Vehicle engines. A loss of communication may cause an engine shutdown.

Consequence: An engine shutdown can cause a loss of drive power, increasing the risk of a crash.

Remedy: There is more than one involved component and calibration software. Updating the calibration software in the Transmission Control Module, Hybrid Control Processor and Auxiliary Hybrid Control Processor that changes fail safe from shut down to limp home. Dealers will update the transmission control module software, Hybrid Control Processor and Auxiliary Hybrid Control Processor, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall ZB7.

NHTSA campaign record ↗
23V116000 · Power Train:Clutch Assembly

Reported: 2023-02-23 (February 23, 2023)

Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

Consequence: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

Remedy: Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.

NHTSA campaign record ↗
23V191000 · Structure:Frame And Members

Reported: 2023-03-23 (March 23, 2023)

Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will inspect and, if necessary, remove the frame stud and apply paint, free of charge. Owner notification letters were mailed April 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 28A.

NHTSA campaign record ↗
23V263000 · Fuel System, Diesel:Delivery:Fuel Pump

Reported: 2023-04-13 (April 13, 2023)

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.

Consequence: Fuel pump failure can result in an engine stall, increasing the risk of a crash.

Remedy: Dealers will replace the HPFP and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 01A.

NHTSA campaign record ↗
23V787000 · Electrical System:Propulsion System:Traction Battery

Reported: 2023-11-22 (November 22, 2023)

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Consequence: A vehicle fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly if necessary, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89A. This recall is superseded by NHTSA Recall 24V-720.

NHTSA campaign record ↗
24V111000 · Visibility:Defroster/Defogger/Hvac System

Reported: 2024-02-15 (February 15, 2024)

Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Consequence: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

Remedy: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.

NHTSA campaign record ↗
24V572000 · Power Train:Manual Transmission:Control Module:Software

Reported: 2024-08-01 (August 1, 2024)

Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Wrangler and Jeep Gladiator vehicles that were previously remedied under NHTSA recall number 23V-116. The software for the powertrain control module may cause an engine stall, which can result in a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed August 15, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 92B. Vehicles previously repaired under recall 23V-116 will need to have the new remedy completed.

NHTSA campaign record ↗
24V652000 · Electrical System: Instrument Cluster/Panel

Reported: 2024-09-05 (September 5, 2024)

Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

Consequence: An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

Remedy: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.

NHTSA campaign record ↗
24V676000 · Back Over Prevention: Sensing System: Camera | Exterior Lighting:Brake Lights

Reported: 2024-09-12 (September 12, 2024)

Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.

Remedy: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.

NHTSA campaign record ↗
25V741000 · Electrical System:Propulsion System:Traction Battery

Reported: 2025-10-30 (October 30, 2025)

Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Consequence: A vehicle fire can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.

NHTSA campaign record ↗
26V363000 · Steering:Hydraulic Power Assist:Pump

Reported: 2026-06-04 (June 4, 2026)

Chrysler (FCA US, LLC) is recalling certain 2021-2025 Jeep Wrangler, Wrangler 4XE, and Jeep Gladiator vehicles. The electric hydraulic power steering pump wiring may overheat and cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.

Consequence: A vehicle fire increases the risk of injury.

Remedy: Owners are advised to park outside and away from structures, until their vehicle is repaired. Dealers will inspect and replace the wiring and electric hydraulic power steering pump, as necessary, free of charge. Owner notification letters are expected to be mailed July 9, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 21D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.

NHTSA campaign record ↗