2013 Jayco SEISMIC: complaints, problems and recalls

WE HAVE HAD THREE SEPARATE INSTANCES WHERE THE LEAF SPRING HANGER HAS COMPLETELY SHEARED OFF. AFTER HAVING DISCUSSED THIS WITH OTHER SIMILAR OWNERS, IT APPEARS TO BE A COMMON OCCURRENCE. IT IS GOING TO CAUSE A MAJOR ACCIDENT WITH LOSING AN AXLE WHILE DRIVING DOWN THE ROAD AT SOME POINT IF LIPPERT COMPONENTS DOES NOT ADDRESS THIS DESIGN FLAW IMMEDIATELY ON PREEXISTING UNITS. I'VE NOTICED ON NEWER MODELS THIS ISSUE HAS BEEN RESOLVED WITH A REDESIGN OF THE LEAF SPRING ATTACHMENT. WE WERE IN MOTION GOING DOWN I-95 AND WERE FORTUNATE ENOUGH TO GET S…

Owner-reported narrative. 5,000 miles reported. Look up ODI 11192778 at NHTSA ↗

The contact owns a 2013 Jayco Seismic trailer hauled by a 2018 Chevrolet Silverado. The contact stated that the hanger for the springs that hold the axle had fractured without warning. Due to the failure, the axle began to hang from underneath the vehicle. The contact suspected that the failure occurred while towing the trailer; however, he only noticed the failure after parking. The manufacturer was notified of the failure by email and the contact had yet to receive a response. The vehicle had yet to be serviced or diagnosed. The failure milea…

Owner-reported narrative. Look up ODI 11432179 at NHTSA ↗

Reported: 2013-04-30 (April 30, 2013)

Jayco is recalling certain model year 2013-14 Eagle Premiere, Jay Feather Ultra Lite, Jay Flight, Jay Flight Swift, Octane, and White Hawk; model year 2013 Eagle, Eagle HT, Jay Flight Bungalow, Jay Flight Destination, Pinnacle, Redhawk and Seismic; and model year 2014 Precept recreational vehicles. In these vehicles, if the awning installation sequence is not completely followed, the awning motor may unknowingly become damaged.

Consequence: If motor damage occurs, it is possible that the awning can unfurl unexpectedly, either while the motorhome is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.

Remedy: Jayco will notify owners and dealers will inspect and replace the awning motor free of charge. The recall began on May 23, 2013. Owners may contact Jacyo at 1-800-283-8267 for more information.

Reported: 2015-05-07 (May 7, 2015)

Jayco, Inc. (Jayco) is recalling certain model year 2013-2015 Seismic Pinnacle and Eagle Premier recreational trailers manufactured April 3, 2013, to February 27, 2015. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.

Consequence: If the rivet shears under occupant load, the occupant may fall, increasing the risk of personal injury.

Remedy: Jayco will notify owners, and dealers will replace the defective rivets with bolts, free of charge. The recall began on June 4, 2015. Owners may contact Jayco customer service at 1-800-283-8267.

Reported: 2017-11-21 (November 21, 2017)

Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

Reported: 2020-02-17 (February 17, 2020)

Jayco, Inc. (Jayco) is recalling certain 2013-2015 Fifth Wheel Seismic and 2015 Pinnacle trailers. The trailers were built with 6,000lb capacity axles instead of 7,000lb axles as intended.

Consequence: The underrated axles may result in the trailer being overloaded, possibly causing the operator to lose control of vehicle, increasing the risk of a crash.

Remedy: Jayco will notify owners, and dealers will replace the axles and leaf springs, free of charge. The recall began March 11, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901506.