2024 Jayco Fifth Wheel NORTH POINT: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
3 owner complaints analyzed
1 distinct recall campaigns
Not available median reported failure mileage
Scope: 2024 model year. Data snapshot: . 0 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Equipment:Other:Labels is the most frequently named component, appearing in 1 of 3 complaints (33.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 1 | 33.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Equipment:Other:Labels | 1 |
| Service Brakes | 1 |
| Suspension | 1 |
| Suspension:Multiple Axle | 1 |
| Tires | 1 |
| Wheels | 1 |
Equipment:Other:Labels: 1; Service Brakes: 1; Suspension: 1; Suspension:Multiple Axle: 1; Tires: 1; Wheels: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 3 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2025 | 1 |
| 2026 | 2 |
2025: 1; 2026: 2
Pattern summary
Equipment:Other:Labels leads the component reports. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11645165 · 2025-02-26 (February 26, 2025)
Purchased this unit in Nov last year and had brake issues. Camping World has been good working to fix the issue but Dexter Tow Assist is not working. When other vehicle is attached to the 5th wheel, brakes dont work. Hooked my truck to a Seismic 5th wheel with Tow Assist, worked fine. Its not working on my unit and I have NO BRAKES. Components have been replaced but Dexter does not seem to be in any hurry to fix the problem. I have towed other 5th wheels without Tow Assist with no problem and again, the Seismic didnt have a problem with my brak…
Owner-reported narrative. Look up ODI 11645165 at NHTSA ↗
Owner report 11711270 · 2026-01-15 (January 15, 2026)
GCWR for the RV is 19140 lbs. However, the axel is rated at 7,000 lbs and since there are 2 axels that capacity maxs out at 14,000 lbs. I am experiencing abnormal thread wear. I have requested that Jayco correct this but they are not responding to my email.
Owner-reported narrative. Look up ODI 11711270 at NHTSA ↗
Owner report 11738979 · 2026-05-20 (May 20, 2026)
We bought our 2024 Jayco North Point 390 CKS in Jan. of 2024. We have had axle and wheel issues within 6 months of owning the RV. We contacted Jayco because we have had 5 Wheels crack on our RV, had to replace 6 tires, and recently we had to replace 2 axles. We told Jayco about this and that their product has put my family in danger multiple times, 1 time going down the road at 60 MPH and a blow out on the back of the RV. Another time, we had both wheels fly off the axles and almost flipped out vehicle. This is when we needed to new Axles …
Owner-reported narrative. Look up ODI 11738979 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
24V831000 · Equipment:Appliance:Air Conditioner
Reported: 2024-11-07 (November 7, 2024)
Jayco Inc. (Jayco) is recalling certain 2024 North Point and Pinnacle travel trailers equipped with certain GE air conditioners. The air conditioner soft start device may fail and overheat.
Consequence: An air conditioner soft start device that overheats increases the risk of a fire.
Remedy: Dealers will replace the ICM soft start module with a Micro air EasyStart Breeze module, free of charge. Owner notification letters were mailed August 18, 2025. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901615.
NHTSA campaign record ↗