2017 Jayco Fifth Wheel NORTH POINT: complaints, problems and recalls

KITCHEN SLIDE-OUT EXTENDS WHILE IN TRANSIT/TOW ON STRAIGHT, LEVEL HIGHWAYS. THIS HAS OCCURRED MULTIPLE TIMES SINCE ORIGINAL PURCHASE. ..UPDATED 09/25/17 *BF UPDATED 10/12/2017*JS *BF *JS

Owner-reported narrative. 1,000 miles reported. Look up ODI 11024110 at NHTSA ↗

BRAKES ON THE HEAVIER RV TRAILER DON'WORK ON ALL THEM LIPPERT SAYS JAYCO USED TO LITE OF AXLE JAYCO SAYS LIPPERT AT FAULT.ALL I KNOW IS I AM OUT $4100 TO CORRECT THE PROBLEM!!!!

Owner-reported narrative. Look up ODI 11033341 at NHTSA ↗

TL* THE CONTACT OWNS A 2017 JAYCO NORTHPOINT. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE DRIVER'S SIDE FRONT TIRE, DRIVER'S SIDE REAR TIRE AND THE REAR PASSENGER'S SIDE TIRE SIMULTANEOUSLY EXPERIENCED BLOWOUTS. DUE TO THE FAILURE, THE CONTACT INITIALLY LOST CONTROL OF THE VEHICLE BUT WAS ABLE TO SAFELY PULL THE RV OVER TO THE SIDE OF THE ROADWAY. ROADSIDE ASSISTANCE WAS CALLED OUT AND REPLACED THE DRIVER'S SIDE FRONT AND REAR TIRES. THE CONTACT REPLACED THE PASSENGER'S SIDE REAR TIRE ON HIS OWN. THE CONTACT SUBSEQUENTLY RECEIVED NOTIF…

Owner-reported narrative. 3,827 miles reported. Look up ODI 11343012 at NHTSA ↗

TL* THE CONTACT OWNS A 2017 JAYCO NORTHPOINT FIFTH WHEEL TRAILER. THE CONTACT STATED THAT WHILE TRAILERED AND DRIVING APPROXIMATELY 60 MPH, THE TWO PASSENGER'S SIDE WHEELS SEPARATED FROM THE TRAILER. AFTER STOPPING TO INSPECT THE TRAILER, IT WAS DISCOVERED THAT THE WHEEL LUGS SHEARED OFF ALLOWING THE WHEELS TO SEPARATE FROM THE TRAILER. THE VEHICLE WAS TOWED TO THE LOCAL SERVICE CENTER BETTCHERS US TRUCK & TRAILER SERVICE CENTER LOCATED AT 310 WILSON DR, LAKEVILLE, IN 46536 WHO REPLACED THE WHEEL HUBS. THE TRAILER WAS THEN TAKEN TO THE MANUFACT…

Owner-reported narrative. 17,000 miles reported. Look up ODI 11354924 at NHTSA ↗

TL* THE CONTACT OWNS A 2015 GMC 2500 USED FOR HAULING A 2017 JAYCO NORTHPOINT RV. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE PASSENGER'S SIDE REAR AND FRONT WHEEL ASSEMBLY FRACTURED WITHOUT WARNING. THE CONTACT MANAGED TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT DAMAGED. THE TRAILER SUSTAINED A LOT OF DAMAGES TO THE FRONT, AND REAR PASSENGER'S SIDE WHEEL ASSEMBLIES. A TOWING COMPANY WAS CONTACTED AND THE TRAILER WAS TOWED TO A TOW LOT BUT WAS NOT YET DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE TECHNICIAN REPLACED 4 L…

Owner-reported narrative. 17,000 miles reported. Look up ODI 11354926 at NHTSA ↗

2011 JAYCO NORTH POINT FIFTHWHEEL. CONSUMER WRITES IN REGARDS TO DAMAGED UNDERBELLY COVER. *LD THE CONSUMER STATED WHILE DRIVING HE NOTICED BLACK COLORED MATERIAL COMING FROM UNDER THE VEHICLE. THE CONSUMER PULLED OVER AND NOTICED 2/3 OF THE UNDERBELLY HAD COME LOOSE AND WRAPPED AROUND 2 AXLES. THE CONSUMER CUT AWAY THE MATERIAL. WHILE DOING SO, RUINED HIS GLASSES. THE AWNING CYLINDER FELL APART WHILE BEING RETRACTED. THE FAUCET IN THE KITCHEN LEAKED AND THE FAN FAILED. THE FREEZER HAD MALFUNCTIONS. THE LEVELING SYSTEM FAILED ON MULTIPLE OCC…

Owner-reported narrative. Look up ODI 11364971 at NHTSA ↗

TL* THE CONTACT OWNS A 2017 JAYCO NORTHPOINT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V385000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO CAMPING WORLD (5117 US HWY 301 SOUTH HOPE MILL NC 28348; [phone removed]) ([phone removed]) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE VEHICLE EXPE…

Owner-reported narrative. Look up ODI 11366373 at NHTSA ↗

TL* THE CONTACT OWNS A 2017 JAYCO NORTHPOINT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V385000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BLUE DOG RV SERVICE (2100 AVENUE G, WHITE CITY, OR 97503, [phone removed]) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNEC…

Owner-reported narrative. Look up ODI 11374567 at NHTSA ↗

Reported: 2020-07-02 (July 2, 2020)

Jayco, Inc. (Jayco) is recalling certain 2017 North Point fifth wheel trailers. The leaf springs in the front and rear suspension of the vehicle do not provide adequate load support and may allow the tires to contact the surrounding structure under certain dynamic load conditions.

Consequence: Tires contact with the wheel well or surrounding structure may cause damage to the tire, or cause premature tire wear, and loss of control, increasing the risk of a crash.

Remedy: Jayco will notify owners, and dealers will install a rubber bump stop into the top sides of the axles, as well as inspect the suspension and replace any defective leaf springs as necessary. Tires with visible damage will be replaced as well. All repairs will be performed free of charge. This recall began July 27, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901513.

Reported: 2021-06-04 (June 4, 2021)

Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Consequence: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.