2009 Jaguar XF: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
90 owner complaints analyzed
6 distinct recall campaigns
44,000 mi median reported failure mileage
Scope: 2009 model year. Data snapshot: . 63 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 20 of 90 complaints (22.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 16 | 17.8% |
| Transmission and shifting | 15 | 16.7% |
| Engine operation | 7 | 7.8% |
| Electrical and battery issues | 7 | 7.8% |
| Fuel system concerns | 4 | 4.4% |
| Steering behavior | 3 | 3.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 20 |
| Electrical System | 14 |
| Power Train | 12 |
| Unknown Or Other | 11 |
| Vehicle Speed Control | 10 |
| Engine | 8 |
| Structure | 7 |
| Fuel/Propulsion System | 5 |
Air Bags: 20; Electrical System: 14; Power Train: 12; Unknown Or Other: 11; Vehicle Speed Control: 10; Engine: 8; Structure: 7; Fuel/Propulsion System: 5
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 16 |
| 25,000 to 49,999 | 17 |
| 50,000 to 74,999 | 13 |
| 75,000 to 99,999 | 8 |
| 100,000 to 149,999 | 9 |
| 150,000 and above | 0 |
Under 25,000: 16; 25,000 to 49,999: 17; 50,000 to 74,999: 13; 75,000 to 99,999: 8; 100,000 to 149,999: 9; 150,000 and above: 0
25,000 to 49,999 miles has the most reports with usable mileage (17). 27 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2008 | 1 |
| 2009 | 3 |
| 2010 | 8 |
| 2011 | 7 |
| 2012 | 4 |
| 2013 | 4 |
| 2014 | 11 |
| 2015 | 6 |
| 2016 | 19 |
| 2017 | 10 |
| 2018 | 8 |
| 2019 | 5 |
| 2020 | 3 |
| 2022 | 1 |
2008: 1; 2009: 3; 2010: 8; 2011: 7; 2012: 4; 2013: 4; 2014: 11; 2015: 6; 2016: 19; 2017: 10; 2018: 8; 2019: 5; 2020: 3; 2022: 1
Pattern summary
Air Bags leads the component reports. Braking behavior appears in 16 complaint narratives. Transmission and shifting appears in 15 complaint narratives. Engine operation appears in 7 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10230231 · 2008-06-07 (June 7, 2008)
I LEASED A NEW 2009 JAGUAR XF ON 3/17/08. THE CAR HAD ONE NOTICEABLE SERIOUS DESIGN DEFECT THAT WILL CERTAINLY KILL SOMEONE EVENTUALLY. I REPORTED IT TO THE DEALER, SALE, SERVICE, AND REGIONAL JAGUAR. THE CAR HAS THE NEW "PADDLE" SHIFTING LEVERS BEHIND THE STEERING WHEEL AT 3 O'CLOCK AND 9 O'CLOCK POSITIONS. IT IS NEARLY IMPOSSIBLE TO DRIVE THE CAR WITHOUT ACCIDENTALLY HITTING THE PADDLES -SOMETIMES AT INOPPORTUNE MOMENTS, SOMETIMES AT HIGH SPEED. *TR
Owner-reported narrative. 35 miles reported. Look up ODI 10230231 at NHTSA ↗
Owner report 10269639 · 2009-05-21 (May 21, 2009)
TL*THE CONTACT OWNS A 2009 JAGUAR XF. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. HIS VEHICLE SUSTAINED MODERATE DAMAGE AND NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED, BUT HE WAS NOT INJURED. THE CAUSE OF THE AIR BAG FAILURE HAS NOT BEEN DETERMINED. THE CONTACT HAS NOT RECEIVED A RESPONSE FROM THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 7,000.
Owner-reported narrative. 7,000 miles reported. Look up ODI 10269639 at NHTSA ↗
Owner report 10276528 · 2009-07-13 (July 13, 2009)
2009 JAGUAR XF - WHEN BRAKE PEDAL IS DEPRESSED, IT GOES PAST THE ACCELERATOR PEDAL CAUSING THE FOOT TO HIT THE ACCELERATOR AND THE BRAKE AT THE SAME TIME. MORE PRESSURE ON THE BRAKE CAUSES MORE PRESSURE ON THE ACCELERATOR. HAS HAPPENED THREE TIMES AT VERY LOW SPEEDS DURING PARKING. JAGUAR SAYS THEY ARE AWARE OF THE PROBLEM BUT THERE'S NOT A FIX. "BE CAREFUL" THEY SAY.*TR
Owner-reported narrative. 11,264 miles reported. Look up ODI 10276528 at NHTSA ↗
Owner report 10284176 · 2009-09-16 (September 16, 2009)
TL*THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY EXHIBITS A NO START CONDITION. THE VEHICLE WAS TAKEN TO THE DEALER, AND THE ENTIRE COMPUTER SYSTEM MEMORY WAS REPLACED. AFTER THE REPAIR, THE FAILURE RESURFACED. THE DEALER WAS NOTIFIED; HOWEVER, THE TECHNICIANS HAVE BEEN UNABLE TO IDENTIFY THE CAUSE NOR REMEDY THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 10,000.
Owner-reported narrative. 10,000 miles reported. Look up ODI 10284176 at NHTSA ↗
Owner report 10312545 · 2010-02-21 (February 21, 2010)
HAD MY 2009 JAGUAR XF TO DEALER FOR SCHEDULED SERVICE ON 2-18-10. CAR HAD 12,000 ON IT. DISCOVERED REAR DISC BRAKE PADS WERE WORN OUT NEEDING REPLACEMENT. FRONT PADS LOOKED JUST FINE. REAR PADS SHOULD NOT DEGRADE IN ONLY 12,000 MILES. WAS TOLD THIS IS NORMAL AS THE REAR BRAKES HANDLE MOST OF THE STOPPING POWER. MY UNDERSTANDING HAS ALWAYS BEEN IT'S THE FRONT BRAKES WHICH DO MOST OF THE WORK. THIS CAR DOES NOT HAVE A BUILT IN WARNING INDICATING THE PADS ARE WORN, AND LOSING THE REAR BRAKES PREMATURELY COULD RESULT IN AN ACCIDENT. WHATEVE…
Owner-reported narrative. 12,000 miles reported. Look up ODI 10312545 at NHTSA ↗
Owner report 10313900 · 2010-02-24 (February 24, 2010)
TL*THE CONTACT OWNS A 2009 JAGUAR XF. ON DECEMBER 7, 2009 WHILE THE ENGINE WAS ON, WITH HIS FOOT ON THE BRAKE PEDAL WITHIN SECONDS THE ENGINE BEGAN TO IDLE EXCESSIVELY AND THE VEHICLE STARTED TO SHAKE. HE CONTINUED TO PRESS THE BRAKE PEDAL TO PREVENT HITTING THE VEHICLE IN FRONT OF HIM. HE HAD TO PUT THE VEHICLE IN NEUTRAL, THEN PARK AND TURNED THE VEHICLE OFF. HE RESTARTED THE VEHICLE WITH HIS FOOT ON THE BRAKE PEDAL AND HAD NO FURTHER INCIDENTS. THE VEHICLE WAS TOWED TO THE DEALER. THE DIAGNOSIS DID NOT LOCATE A FAILURE. THE FAILURE MILEAGE…
Owner-reported narrative. 11,814 miles reported. Look up ODI 10313900 at NHTSA ↗
Owner report 10319936 · 2010-03-15 (March 15, 2010)
2009 JAGUAR XF - SUDDEN ACCELERATION ISSUE ON THREE SEPARATE OCCASIONS. DRIVING ABOUT 20 MPH AND THE CAR ACCELERATED - ABLE TO STOP THE CAR BY PRESSING DOWN FULLY ON THE BRAKES. IT DID NOT RESPOND AT FIRST AND THEN SOMETHING SHIFTED AND THEN THE BRAKES WORKED. WITH FIVE MINUTES, IT DID IT AGAIN AND THE ONLY WAY TO STOP THE CAR WAS TO SLAM IT INTO PARK. THE CAR WAS TOWED INTO THE DEALER AND THE BLACK BOX INFORMATION DOWNLOADED TO THE MANUFACTURER. NO FAULT CODES FOUND AND THEY COULD NOT DUPLICATE THE PROBLEM. IT HAS SINCE DONE IT ONE MORE …
Owner-reported narrative. 27,000 miles reported. Look up ODI 10319936 at NHTSA ↗
Owner report 10329203 · 2010-05-06 (May 6, 2010)
TL* THE CONTACT OWNS A 2009 JAGUAR XF. WHILE DRIVING AT SPEEDS OF 10 MPH IN A PARKING LOT, THE ELECTRONIC SHIFT LEVER WOULD NOT SHIFT OUT OF THE DRIVE POSITION. THE CONTACT THEN SHUT OFF THE ENGINE BUT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHERE THE ELECTRONIC SHIFT LEVER WAS REPLACED. THE FAILURE MILEAGE WAS 14,990 AND THE CURRENT MILEAGE WAS 15,680.
Owner-reported narrative. 14,990 miles reported. Look up ODI 10329203 at NHTSA ↗
Recall history
6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
08V396000 · Seat Belts:Rear/Other
Reported: 2008-08-14 (August 14, 2008)
JAGUAR IS RECALLING 7,918 MY 2009 XF VEHICLES. THE REAR SAFETY BELT D-RING ASSEMBLY MAY NOT ROTATE PROPERLY AROUND THE SAFETY BELT ANCHORAGE MOUNTING BOLT. IF THE ASSEMBLY IS NOT HELD TOGETHER WHEN TIGHTENING, THE D-RING AND/OR WASHER CAN SEPARATE FROM THE SHOULDER OF THE SPACER, ALLOWING THESE PARTS TO BE PARTIALLY CLAMPED BY THE SPACER, FORMING A BURR ON EITHER THE D-RING OR THE WASHER AND SUBSEQUENTLY LIMITING PROPER ROTATION OF THE D-RING.
Consequence: IN THE EVENT OF A CRASH, A SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL INSPECT THE OUTBOARD REAR SAFETY BELT D-RING AND, IF NECESSARY, THE D-RING ASSEMBLY WILL BE REMOVED AND ANY BURRS ON THE D-RING OR WASHER FILED FLAT. THE D-RING ASSEMBLY WILL THEN BE REINSTALLED TO CORRECT THE CONDITION. THE RECALL BEGAN ON AUGUST 29, 2008. OWNERS MAY CONTACT JAGUAR AT 1-800-452-4827.
NHTSA campaign record ↗08V607000 · Electrical System: Instrument Cluster/Panel
Reported: 2008-11-24 (November 24, 2008)
JAGUAR IS RECALLING 3,754 MY 2009 XF VEHICLES FOR INSTRUMENT CLUSTER SPEAKER FUNCTION PROBLEMS. THE SPEAKER WIRES MAY FRACTURE. AS A RESULT, THE SPEAKER WILL CEASE TO OPERATE.
Consequence: IF THE SPEAKER FAILS, THE FOLLOWING AUDIBLE NOTIFICATIONS ARE IMPACTED: TURN INDICATOR, SEAT BELT WARNING, LIGHTS 'ON' WARNING, DRIVER'S DOOR OPEN WITH KEY IN IGNITION, DRIVER INTERVENE (ADAPTIVE CRUISE CONTROL VEHICLES ONLY) AND SEAT MEMORY. THE AUDIBLE SEAT BELT WARNING IS TO REMIND DRIVERS TO WEAR THEIR SAFETY BELT. IF THE AUDIBLE WARNING IS NOT PRESENT, DRIVERS MAY NEGLECT TO WEAR THEIR SAFETY BELT, THEREBY INCREASING THE RISK OF INJURY OR DEATH IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL VERIFY THE INSTRUMENT CLUSTER SPEAKER FUNCTION AND RECONFIGURE THE INSTRUMENT CLUSTER CONTROL MODULE SOFTWARE. THE RECALL BEGAN ON DECEMBER 5, 2008. OWNERS MAY CONTACT JAGUAR AT 1-800-452-4827.
NHTSA campaign record ↗16V229000 · Air Bags:Frontal:Driver Side:Inflator Module
Reported: 2016-04-20 (April 20, 2016)
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2009, 2011, 2012 and 2015 XF vehicles manufactured February 6, 2008 to October 20, 2014. In the affected vehicles, the driver frontal air bags may be missing a chemical enhancer required for the second stage deployment, resulting in the second stage deploying improperly in certain crashes.
Consequence: An air bag that inflates improperly increases the risk of injury.
Remedy: Jaguar will notify owners, and dealers will replace the driver frontal air bag module, free of charge. The recall began on May 5, 2016. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J065.
NHTSA campaign record ↗16V373000 · Air Bags:Frontal:Passenger Side:Inflator Module
Reported: 2016-05-27 (May 27, 2016)
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2009-2011 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. Vehicles not originally sold or ever registered in these states are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Jaguar will notify owners, and dealers will replace the passenger frontal air bag assemblies, free of charge. The recall began March 2017. Owners may contact Jaguar Land Rover customer service at 1-800-452-4827. Jaguar's number of this recall is J069.
NHTSA campaign record ↗17V027000 · Air Bags:Frontal:Passenger Side:Inflator Module
Reported: 2017-01-10 (January 10, 2017)
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2012 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Unless included in "Zone A" above, Jaguar is recalling certain 2009 Jaguar XF vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Jaguar will notify owners, and dealers will replace the passenger frontal air bag assembly, free of charge. The recall began December 18, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J070.
NHTSA campaign record ↗18V009000 · Air Bags:Frontal:Passenger Side:Inflator Module
Reported: 2018-01-08 (January 8, 2018)
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2013 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Unless included in "Zone A" above, Jaguar is recalling certain 2010 Jaguar XF vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Unless included in Zone A and Zone B above, Jaguar is recalling certain 2009 MY Jaguar XF vehicles, originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Jaguar will notify owners, and dealers will replace the front passenger air bag assemblies, free of charge. The recall began June 27, 2018. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J071.
NHTSA campaign record ↗