2002 Jaguar X-TYPE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
116 owner complaints analyzed
2 distinct recall campaigns
53,000 mi median reported failure mileage
Scope: 2002 model year. Data snapshot: . 93 complaints include usable failure mileage.
Most common problems
Power Train:Automatic Transmission is the most frequently named component, appearing in 37 of 116 complaints (31.9%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 47 | 40.5% |
| Braking behavior | 23 | 19.8% |
| Electrical and battery issues | 9 | 7.8% |
| Steering behavior | 8 | 6.9% |
| Fuel system concerns | 8 | 6.9% |
| Engine operation | 5 | 4.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train:Automatic Transmission | 37 |
| Power Train | 8 |
| Electrical System | 7 |
| Engine And Engine Cooling | 6 |
| Engine And Engine Cooling:Engine | 6 |
| Service Brakes, Hydraulic | 6 |
| Tires | 6 |
| Air Bags | 5 |
Power Train:Automatic Transmission: 37; Power Train: 8; Electrical System: 7; Engine And Engine Cooling: 6; Engine And Engine Cooling:Engine: 6; Service Brakes, Hydraulic: 6; Tires: 6; Air Bags: 5
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 20 |
| 25,000 to 49,999 | 24 |
| 50,000 to 74,999 | 30 |
| 75,000 to 99,999 | 7 |
| 100,000 to 149,999 | 9 |
| 150,000 and above | 3 |
Under 25,000: 20; 25,000 to 49,999: 24; 50,000 to 74,999: 30; 75,000 to 99,999: 7; 100,000 to 149,999: 9; 150,000 and above: 3
50,000 to 74,999 miles has the most reports with usable mileage (30). 23 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2002 | 8 |
| 2003 | 11 |
| 2004 | 19 |
| 2005 | 9 |
| 2006 | 9 |
| 2007 | 16 |
| 2008 | 9 |
| 2009 | 8 |
| 2010 | 12 |
| 2011 | 4 |
| 2012 | 4 |
| 2013 | 2 |
| 2014 | 2 |
| 2016 | 2 |
| 2017 | 1 |
2002: 8; 2003: 11; 2004: 19; 2005: 9; 2006: 9; 2007: 16; 2008: 9; 2009: 8; 2010: 12; 2011: 4; 2012: 4; 2013: 2; 2014: 2; 2016: 2; 2017: 1
Pattern summary
Power Train:Automatic Transmission leads the component reports. Transmission and shifting appears in 47 complaint narratives. Braking behavior appears in 23 complaint narratives. Electrical and battery issues appears in 9 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10004009 · 2003-01-16 (January 16, 2003)
TWICE WHILE ATTEMPTING TO BACK INTO A PARKING PLACE, CONSUMER PUT FOOT ON BRAKE WHEN VEHICLE FLEW FOWARD INTO A PARKED CAR. CONSUMER STATES FOOT WAS NOT ON ACCELERATOR. TOOK TO DEALER AND THEY STATED THAT THE BLACK BOX REPORTED THAT BOTH BRAKE PEDAL AND GAS PEDAL WERE PRESSED AT THE SAME TIME. PLEASE PROVIDE ANY FURTHER INFORMATION. PH *TS
Owner-reported narrative. 42,000 miles reported. Look up ODI 10004009 at NHTSA ↗
Owner report 10008249 · 2004-05-21 (May 21, 2004)
BOTH DRIVE SHAFTS , FUEL TANK AND SUNROOF WERE REPLACED, THE SUNROOF MALFUNCTIONED-3 OR MORE TIMES, THE BLINKERS AND LIGHTS FAILED, TIRES BLEW OUT, AIR BAG LIGHT REMAINED ON, THE PASSENGER FRONT SEAT BELT MALFUNCTION, TRUNK LATCH ISSUES, HEATING AND AC SYSTEM HAD GONE OUT, SURGE IN ENGINE ON ACCELERATION, RUBBING NOISE IN STEERING COLUMN, CONSTANT WHINING NOISE IN ENGINE, FUEL GAUGE NOT WORKING, ODOMETER STOPPED WORKING WHILE ON THE FREEWAY, NO BRIGHT LIGHTS EXCEPT WHEN THE CAR WAS SHUT OFF, INTERIOR LIGHTS REMAINED ON AFTER THE CAR WAS SHUT …
Owner-reported narrative. 1,000 miles reported. Look up ODI 10008249 at NHTSA ↗
Owner report 10009882 · 2003-03-05 (March 5, 2003)
THE DRIVER SIDE WINDOW DID NOT ROLL DOWN. *JB
Owner-reported narrative. 10,100 miles reported. Look up ODI 10009882 at NHTSA ↗
Owner report 10010391 · 2003-03-13 (March 13, 2003)
STEERING VIBRATION STARTED AFTER REPLACEMENT OF CLUTCH AT 12000 MILES ( CLUTCH SEIZED). DEALER SAID WHEELS WERE BUCKLED AND SWAPPED, ON FURTHER WORK 2 MONTHS LATER ( TOOK 2 MONTHS FOR PART) DEALER STATES 4 WHEELS ARE BUCKLED ( INCLUDES SPARE THAT WAS UNUSED). ONLY OPTION IS TO PURCHASE 4 NEW WHEELS ( X TYPE 3.0 SPORT). JAGUAR HAVE BEEN SINGULARLY UNHELPFUL AND CAR HAS BEEN IN REPAIRS FOR 22 DAYS SINCE RECEIVED IN JUNE 2002. *JB
Owner-reported narrative. 12,000 miles reported. Look up ODI 10010391 at NHTSA ↗
Owner report 10011200 · 2003-03-10 (March 10, 2003)
WHEN THE BRAKES WERE APPLIED, THE VEHICLE SURGED FOWARD. *JB THE CONSUMER'S FOOT REMAINED ON THE BRAKE WHEN THE INCIDENT OCCURRED. THE CONSUMER HAD TAKEN THE VEHICLE TO THREE DIFFERENT SERVICE DEPARTMENTS WHO WEREN'T ABLE TO REMEDY THE PROBLEM. SCC
Owner-reported narrative. 12,000 miles reported. Look up ODI 10011200 at NHTSA ↗
Owner report 10017507 · 2003-04-24 (April 24, 2003)
NAR 04/21/2003 MR THE CONSUMERS AUTOMOBILE WAS IN A SERIES BLOCK OF VEHICLES BUILD AND SOLD WITH A DEFECTIVE CHIP. AFTER HAVING SEVERAL PROBLEMS WITH THE VEHICLE SUCH AS; THE SEAT BELT ADJUSTERS BROKEN, THE CLOCK RADIO AUDIO SYSTEM INOPERATIVE, THE BRAKES HAVING BEEN REPLACED, FAILURE OF THE TRANSMISSION INTERLOCKING WHICH CAUSES A CLICKING NOISE. AND TO DATE THE CONSUMER HAS ONLY RECEIVED ONE RECALL (R935) NOTICE. THE CONSUMER IS VERY DISSATISFIED AND FEELS THAT JAGUAR HAS FAILED TO TACKLE THE PROBLEMS AS STATED, HOPEFULLY COMPENSATION…
Owner-reported narrative. 24,900 miles reported. Look up ODI 10017507 at NHTSA ↗
Owner report 10018281 · 2003-08-01 (August 1, 2003)
WHILE SITTING IN TRAFFIC, THE VEHICLE ALL OF A SUDDEN CAUGHT ON FIRE. *JB THERE WAS NO WARNING, SMOKE STARTED TO COME FROM THE HOOD. (HEAVIEST ON THE RIGHT SIDE OF THE HOOD) THE ENGINE BLOCK WAS TOTALLY DESTROYED. THE HOT SPOT APPEARED CLOSE TO THE WINDSHIELD. WHEN THE FIRE STARTED, IT SMELLED LIKE ELECTRICAL WIRING. THE DEALER COULDN'T FIND THE PROBLEM. *SCC *JB
Owner-reported narrative. 17,000 miles reported. Look up ODI 10018281 at NHTSA ↗
Owner report 10021053 · 2003-06-04 (June 4, 2003)
ON FOUR SEPARATE OCCASIONS IN THE LAST FIVE MONTHS, THE CAR LOST POWER AND THE "POWER TRAIN" WARNING LIGHT ON THE DASH DISPLAY CAME ON. IT APPEARS TO BE RELATED TO THE CRUISE CONTROL, SINCE THE FAILURES OCCURRED WHEN ENGAGING OR RE-ENGAGING (AFTER APPLYING THE BRAKE OR PRESSING ON THE ACCELERATOR) THE CRUISE CONTROL. THE FAILURES SEEM TO OCCUR RANDOMLY AND NOT EVERY TIME THE CRUISE CONTROL IS USED. THE DEALER HAS BEEN UNABLE TO REPLICATE THE PROBLEM, BUT THEY HAVE REPLACED THE CONTROL COMPUTER AND RE-DONE A NUMBER OF WIRING HARNESSES. EVEN …
Owner-reported narrative. 3,800 miles reported. Look up ODI 10021053 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
03V011000 · Exterior Lighting:Turn Signal
Reported: 2003-01-16 (January 16, 2003)
ON CERTAIN PASSENGER SEDANS, THE POWER CIRCUIT WHICH FEEDS THE DIRECTION INDICATOR SYSTEM COULD FAIL. THIS COULD RESULT IN THE DRIVER BEING UNAWARE THAT THE EXTERNAL TURNING INDICATORS ARE NOT OPERATING BECAUSE THE INTERNAL "TELL-TAIL" LIGHT ON THE DRIVER'S INSTRUMENT PANEL CONTINUES TO WORK NORMALLY.
Consequence: THE LOSS OF REAR TURN SIGNALS COULD FAIL TO WARN A FOLLOWING DRIVER THAT THE VEHICLE IS TURNING AND COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE GENERAL ELECTRIC MODULE. OWNER NOTIFICATION BEGAN APRIL 1, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT JAGUAR AT 1-201-818-8500.
NHTSA campaign record ↗04V487000 · Parking Brake
Reported: 2004-10-07 (October 7, 2004)
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH LHD MANUAL TRANSMISSIONS, THE HAND BRAKE, WHICH APPLIES THE PARKING BRAKE, MAY NOT APPLY SUFFICIENT PRESSURE TO THE BRAKE PADS TO PREVENT THE VEHICLE FROM MOVING IF THE MANUAL TRANSMISSION WAS LEFT IN THE NEUTRAL POSITION. THE AUTOMATIC ADJUSTER WITHIN THE HAND BRAKE MAY NOT WORK PROPERLY CAUSING THE HAND BRAKE LEVER TO TRAVEL OUTSIDE THE RECOMMENDED RANGE.
Consequence: IF THE VEHICLE TRAVELS OUTSIDE THE RECOMMENDED RANGE, THE VEHICLE MAY ROLL AWAY AND A CRASH MAY OCCUR.
Remedy: DEALERS WILL REPLACE THE EXISTING AUTOMATIC ADJUSTMENT HAND BRAKE LEVER SYSTEM ON THE AFFECTED VEHICLES WITH A MANUAL HAND BRAKE LEVER SYSTEM. THE RECALL BEGAN ON JANUARY 14, 2005. OWNERS SHOULD CONTACT JAGUAR AT 1-800-452-4827.
NHTSA campaign record ↗