2018 Isuzu FTR: complaints, problems and recalls

Reported: 2018-10-26 (October 26, 2018)

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2019 Chevrolet Low Cab Forward 6500XD and Isuzu FTR vehicles. The cab may not provide an adequate warning to lock the cab tilt-lock after servicing. If the cab tilt-lock is not engaged, the cab can tilt forward while driving.

Consequence: If the cab tilts forward while driving, it can increase the risk of a crash or injury.

Remedy: Isuzu will notify owners and dealers will install an extension to the locking lever to increase its visibility to the operator, free of charge. The recall began November 30, 2018. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V1803.

Reported: 2019-06-18 (June 18, 2019)

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2020 FTR and Chevrolet 6500XD vehicles. The jam nut for the steering stopper bolt on the left front knuckle may loosen and allow the bolt to back away from the steering knuckle, increasing the turning radius of the vehicle in a left turn.

Consequence: If the vehicle's turning radius is increased, there is an increased risk of a crash.

Remedy: Isuzu will notify owners, and dealers will replace the existing left and right jam nuts with a Grade 8 jam nut, torque the nut to a new torque specification and apply Loctite to the nut and bolt, free of charge. The recall began July 19, 2019. Owners may contact Isuzu customer service at 1-866-441-9638, GM owners may contact GM customer service at 1-800-862-4389. Isuzu's number for this recall is V1902.

Reported: 2019-09-09 (September 9, 2019)

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2017-2019 N-GAS HD and Chevrolet Low Cab Forward 3500 and 4500 vehicles and 2018-2019 Isuzu FTR and Chevrolet Low Cab Forward 6500XD vehicles. The power supply bolt in the relay box may not have been properly tightened during harness production at the supplier. This may lead to melting of the power wire and/or a loss of electrical power to the vehicle, which can lead to a stall.

Consequence: A stall can increase the risk of a crash.

Remedy: Isuzu will notify owners, and dealers will inspect the relay box power supply bolt, tightening it as necessary. If the harness or relay box is found to be damaged, it will be replaced or repaired, free of charge. The recall began October 24, 2019. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V1905.

Reported: 2020-04-03 (April 3, 2020)

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2020 FTR and Chevrolet 6500XD vehicles. The chassis wire harness outside the relay box may have been improperly routed, potentially allowing the harness to contact the suspension's leaf spring hanger bracket, allowing the harness to get chafed.

Consequence: Depending on which wires get damaged, the vehicle can experience stalling and/or reduced functionality of the ABS, increasing the risk of a crash.

Remedy: Isuzu will notify owners, and dealers will repair or replace the existing wire harness, as necessary, and install additional clamps to ensure the wire harness is secured away from the hanger bracket, free of charge. The recall began May 15, 2020. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2003.

Reported: 2020-09-11 (September 11, 2020)

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2021 FTR and Chevrolet 6500XD vehicles. The ground cable connecting the starter motor to the vehicle frame may break at the starter-side eyelet, resulting in an engine no-crank or slow-crank condition, causing the vehicle not to start.

Consequence: If the cable is broken and repeated attempts are made to start the vehicle, the starter may ground through the steel braiding of the power steering hose, allowing it to heat up and possibly rupture, increasing the risk of a fire.

Remedy: Isuzu and Chevrolet will notify their respective owners and dealers to replace the ground cable and to inspect and replace the power steering hose is damage exists, free of charge. The recall began October 9, 2020. Isuzu owners may contact the Isuzu Customer Relations at 1-866-441-9638 and Chevrolet owners may contact the GM Medium Duty Truck assistance line at 1-800-862-4389. Isuzu's number for this recall is V2004.

Reported: 2021-11-05 (November 5, 2021)

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2021 Isuzu FTR and 2018-2021 Chevrolet 6500XD vehicles. A bolt on the left front steering knuckle may come loose, resulting in an increased turning radius and difficulty steering to the left.

Consequence: An unexpected change in turning radius and difficulty steering can increase the risk of a crash.

Remedy: Dealers will replace both right and left side stopper bolt jam nuts and clean or replace the extensions, as necessary, free of charge. Owner notification letters were mailed on February 28, 2022. Owners may contact Isuzu customer service at 1-866-441-9638. This recall is an expansion of recall 19V-467. Vehicles previously repaired will need to have the new remedy performed.

Reported: 2025-10-22 (October 22, 2025)

Isuzu Motors Limited (Isuzu) is recalling certain 2022-2026 Isuzu FVR, 2023-2026 Chevrolet 7500XD, 2018-2026 Chevrolet 6500XD, and Isuzu FTR vehicles. The axle stabilizer bracket bolts may crack and break, allowing the bracket to detach from the vehicle.

Consequence: A detached axle stabilizer bracket can create a road hazard for other vehicles, increasing the risk of a crash.

Remedy: Dealers will replace the stabilizer bar brackets, free of charge. This is a Phased campaign. Phase 1 will include Class 6 vehicles (FTR, Chevy 6500XD). Owner notification letters were mailed December 12, 2025 to FTR and Chevrolet 6500XD owners. Phase 2 will include Class 7 vehicles (FVR, Chevy 7500XD). Owner notification letters were mailed April 24, 2026 to FVR owners. Owner notification letters were mailed May 11, 2026 to Chevrolet 7500XD owners. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2506.