2013 International TERRASTAR: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
2 owner complaints analyzed
4 distinct recall campaigns
67,000 mi median reported failure mileage
Scope: 2013 model year. Data snapshot: . 2 complaints include usable failure mileage.
Most common problems
Service Brakes is the most frequently named component, appearing in 2 of 2 complaints (100.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 2 | 100.0% |
| Electrical and battery issues | 1 | 50.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes | 2 |
Service Brakes: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 2 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 2; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
50,000 to 74,999 miles has the most reports with usable mileage (2). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 2 |
2014: 2
Pattern summary
Service Brakes leads the component reports. Braking behavior appears in 2 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10584231 · 2014-04-22 (April 22, 2014)
BRAKE LINE FAILED (HOLE) FROM RUBBING ON BATTERY CABLE. LOCAL INTERNATIONAL DEALERSHIP REPAIRED. *TR
Owner-reported narrative. 63,000 miles reported. Look up ODI 10584231 at NHTSA ↗
Owner report 10584232 · 2014-04-22 (April 22, 2014)
BRAKES FAILED (HOLE) FROM RUBBING ON BODY OF TRUCK. LOCAL INTERNATIONAL DEALERSHIP HAS NOT REPAIRED THEY STATE THEY CANNOT FIND REPLACEMENT BRAKE LINE. *TR
Owner-reported narrative. 71,000 miles reported. Look up ODI 10584232 at NHTSA ↗
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
13V146000 · Visibility
Reported: 2013-04-17 (April 17, 2013)
Navistar is recalling certain model year 2011-2012 International Lonestar, model year 2012-2013 International Terrastar and model year 2011-2013 International DuraStar, ProStar, TranStar, and WorkStar commercial trucks manufactured from June 1, 2010, through March 7, 2012 and equipped with day cab codes 16CAB, 16030, or 16196 and feature codes 16WCE, 16WCR, 16XWD, 16XWE, 16XWV, 16XXB, 16XXD, 16XXE, 16XXG, or 16XYN sun shades. The sun shade may not be properly secured to the cab roof panel which may result in partial or full separation of the sun shade from the roof panel.
Consequence: If the sun shade separates from the cab roof during vehicle operation, the sudden release of the sun shade could distract the driver increasing the risk of a crash.
Remedy: Navistar will notify owners, and dealers will inspect and strengthen the sun shade mounting, free of charge. The safety recall began on September 10, 2013. Owners may contact Navistar at 1-800-448-7825. Navistar's campaign number is 13505.
NHTSA campaign record ↗13V306000 · Equipment
Reported: 2013-07-10 (July 10, 2013)
Matthews Specialty Vehicles is recalling one model year 2013 Freightliner XCR bus manufactured June 27, 2013; and one model year 2000 Thomas Built FE bus manufactured April 15, 2013; and model year 2013 International TerraStar buses manufactured June 12, 2013; and one model year 2011 Thomas Built CHSU/Mickey bus manufactured April 24, 2013. Due to a design change in the power awning motor assembly, the motor assembly screws may unknowingly shear.
Consequence: If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
Remedy: Matthews Specialty Vehicles will notify the owner and Dometic staff will replace the affected motor with one of a different design. The recall began on August 13, 2013. Owners may contact Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.
NHTSA campaign record ↗14V063000 · Electrical System:Software
Reported: 2014-02-19 (February 19, 2014)
Navistar, Inc. (Navistar) is recalling certain model year 2011-2014 International DuraStar Trucks and 2012-2014 International TerraStar trucks intended for emergency vehicle operations manufactured from February 25, 2010, through February 18, 2013, and equipped with 2010 MaxxForce 7 V8 diesel engines. In the affected vehicles, the Engine Warning Protection Shutdown (EWPS) was inadvertently re-enabled when the Engine Control Module (ECM) was recalibrated.
Consequence: If the Engine Warning Protection System is enabled and certain engine faults occur, the emergency vehicle may shutdown (EWPS) hampering rescue operations and increasing the risk of injury.
Remedy: Navistar will notify owners, and dealers will recalibrate the ECM software to ensure that the EWPS is disabled, free of charge. The recall began on March 12, 2014. Owners may contact Navistar at 1-331-332-5000. Navistar's recall number for this campaign is 14505.
NHTSA campaign record ↗15V241000 · Visibility:Defroster/Defogger/Hvac System:Fan/Motor
Reported: 2015-04-22 (April 22, 2015)
Navistar, Inc. (Navistar) is recalling certain model year 2011-2015 International DuraStar, ProStar, TranStar and WorkStar, 2012-2015 International TerraStar, 2013-2015 International LoneStar and IC Bus HC, and 2014-2015 IC Bus AC vehicles. A vehicle double battery jump start or electrical load dump event could result in an overvoltage condition of a component within the HVAC system linear power module (LPM) which is used to control the blower speed. The overvoltage condition could result in the overheating and failure of the LPM.
Consequence: If the LPM overheats and fails, there is an increased risk of a fire.
Remedy: Navistar will notify owners, and dealers will replace the LPM with an upgraded one, free of charge. An interim letter was mailed to owners on June 18, 2015. A second notification will mailed when parts become available. The recall began on August 6, 2015. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 15509.
NHTSA campaign record ↗